Got the 12 inch queen size and its exactly what I was looking for, I wanted gel memory foam but most are too plushy. This is quite firm so if you don't like firm don't get it. Very comfortable and good price point!

We purchased for a guest room and found it comfortable but specs say it is 12" tall. We only got to 9.5" following the directions exactly. After it went on sale at Sam's, customer service refunded the sale difference and we called it even.

I am so glad I bought this mattress. It filled out perfectly right out of box. Not as firm as expected. But it forms right to your body and gives firmness and support where needed. Absolutely love it!!!!

I’d rather sleep on the floor than this mattress. My back pain is terrible. I’m a side sleeper and I’ve had this mattress for 4 nights and it’s taken everything in me to try and fall asleep. 0/10.

This is my favorite mattress! I have replaced all the mattresses in my house with this one. I have back and neck issues and sleeping on this mattress is a dream! I don’t wake up with a back ache!! It cradles your body without leaving indentations. It’s not too hot. It’s just perfect for myself and my husband.

This mattress was purchased to replace a similar mattess purchased years ago. We figured being name brand it was a pretty safe purchase. We opened the mattress and gave it two days is a warm room to expand. It only got to 9.5 inches, not the stated 12. The cover was still very loose unlike the mattres we were replacing. We have slept on it for 2 weeks and it is terrible. It's like sleeping on a board. We put a 4" foam topper on it hoping to not have to return it and it's hardly any better. We will be returning and do not recommend purchasing this product.

I received the mattress 2 weeks ago, purchased b/c I have lower back issues. The first night I slept on it wasn't the greatest. I did some research and found that a mattress like this can take 2-4 weeks to break in. After only a few days it was much more comfortable! It's firm but I can tell where it's starting to contour to my body. My lower back is no longer stiff when I get up in the mornings which is a huge plus.

This is like sleeping on a table or slab of cement. The foam is too dense for lighter frame people. I feel like I'm on up hard a counter. There is NO PRESSURE RELIEVING points when you sit atop this. To make things even worse, this foam mattress is so hot I believe in spontaneous human combustion now. I bought this a month ago and wake up every morning sore and stiff, and because of covid I waited on the phone for 47 min to get someone who ultimately told me to call local club, which was horrible at customer service for me. I would never recommend this bed, or buying in-club in case you ever need assistance because this 100% Serta guarantee is sketchy if "not bought on-line". I feel the Sam’s Club Member Services AND the members-only Serta hotline Serta Mattress Specialists should have a much better system to assist members than I have experienced.

The mattress seems to be decent quality however with some issues. First, it's not 12 inches thick. It barely reaches 10 inches thick and the cover is loose fitting. Second, obviously it never inflated all the way but this is especially obvious in the 4 corners where it's lower than the 10 inches of the rest of the mattress. We spent about $200 more for the 12 inch mattress. Should have saved our money. Stuck now because we got rid of our old mattress. Such a shame because other than the mentioned faults it could have been a great mattress.

This mattress came in a box about 12x12x36. It was rolled up And shrink wrapped tightly. The minute I cut the wrap it began to expand and within an hour I was making the bed and slept on it that night. No smells related to the mattress. SO comfortable- So comfortable.