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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 201-210 of 795 reviews
Dec 9, 2021
Reviewer name: Neva
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort

Don’t let the fact that it comes in a box keep you from buying..awesome mattress.

Helpful?70GQ544Y4G6E15430514025
Sep 3, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I like the bed

My son says his sleep is restful and that he wakes up with energy.

Helpful?70GQ544Y4G6E15430514025
Aug 13, 2022
Reviewer name: Maty
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Better rest.

Although it is a little softer than I like, I am resting extremely well.

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Apr 25, 2021
Reviewer name: Gail
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good support

Good for people with back problems.

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Jan 31, 2021
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

Very comfortable.did not take long to be full 12

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Apr 3, 2024
Reviewer name: Bp
1 out of 5 stars
1 out of 5 stars review

Read reviews before buying

I just received my order. The mattress was delivered in a plain unmarked cardboard box. Not in a Serta Box. 3x now I am returning

Helpful?70GQ544Y4G6E15430514025
reply from Serta Team

Hi there. Thank you for reaching out and sharing your experience. We're sorry to hear your Serta SleepToGo Mattress arrived in an unmarked box several times. This is not the experience we want for our customers and we're glad that you were able to return your mattress with Sam's Club. We appreciate your insight, let us know if we can assist moving forward!

Aug 6, 2021
Reviewer name: WV Nana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent quality

This is a great mattress! The price was great and the quality of the mattress itself is outstanding.

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Aug 10, 2022
Reviewer name: Bama Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable mattress at reasonable price

We really like this mattress. It is soft and comfortably firm. Only con is you cannot sit on the side of the bed, not enough support.

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Oct 30, 2024
Reviewer name: JM
1 out of 5 stars
1 out of 5 stars review

Don't order

It was dirty and cut, I called to exchange this and never did get an exchange. I would not order from ever again

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reply from Serta Team

Hi there, we are so sorry to hear about the issues with your order. Our best recommendation is to continue working with Sam's Club to ensure you receive your exchange order. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Feb 7, 2024
Reviewer name: momg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

Very comfprtable and easy set up. This is the second that I have purchased. DOplan to air out for a few days and allow to grow.

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