I owned the exact same mattress for 6 years and it was time to replace. This was advertised as a FIRM and came in a generic box with no markings. there were no "details", warranty, or instructions included to verify the model and firmness, which is odd for a Serta brand mattress and concerning for me. That said, the mattress quickly took on the shape and depth and had zero smell. It just doesn't feel as firm as the previous one I purchased from Sam's 6 years ago.

My husband and I were shopping for a new bed. After several stops and finding prices to be so high at other stores, we stopped in at Sam's and on an impulse went to check out their beds. My husband immediately loved the supported feel of this bed. I was used to our Sealy Posturepedic Pillow Top that we'd had for 12 years. The price of this bed was too good to pass up. I figured at worst, it would be a guest bed! Well fast forward a month and we've both had the best sleep we've had in years. The support on this bed is awesome. We are both in our mid 40's and we've started to have small aches and pains - NOT with this bed! It is not too firm and not too soft. Our Sealy mattress cost us well over 1200.00 12 years ago! Set up was a breeze. We opened it at 6:00 am and slept on it that night at 10:30pm and it was fully expanded. No smell, no issues!

I bought this mattress for my guest room. It is firm, but it's a softer firm than a standard mattress. It is quite comfortable to sleep on. The mattress never expanded to 12 inches, but that has not impacted my review of this product. I would buy this mattress again!

Have purchased memory foam mattresses in the past with satisfaction; however, they took at least eight hours or more to expand and there was a smell initially. With this mattress it expanded within five minutes tops and was ready to go. Sleeps really comfortably. My husband and I are both very pleased with this purchase and the price was just fantastic. We are both 60+ Years old if that helps you make any decisions

Loved my full size mattress so I bought the same one in queen size. This queen is much softer and there is less side support than the full size mattress. It still supports well, it just isn't as firm. Also, it took 34 days and a call to the Serta Pro team to be delivered. Honestly think they forgot my order...

Absolutely love it!!

Very comfortable.did not take long to be full 12

Good for people with back problems.

Bed Sleeps good; the boarders of the mattress is too soft.

Although it is a little softer than I like, I am resting extremely well.