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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 121-130 of 795 reviews
Apr 11, 2026
Reviewer name: Melissa
3 out of 5 stars
3 out of 5 stars review

Affordable not always the best

Save up your money and buy a better mattresses. This is hot especially in summer heat in Texas. I wake up a lot burning up. This is owning it for 3 years and it’s still hot. We are not looking into buying a coil mattress with no memory foam.

Helpful?70GQ544Y4G6E15430514025
May 12, 2021
Reviewer name: s8a2m6s8
3 out of 5 stars
3 out of 5 stars review

Serta to go gel

Very comfortable, does get hot/would recommend a serta cool mattress cover. Down side, mattress only expanded to 10” instead of 12” even after a wk & 1/2.

Helpful?70GQ544Y4G6E15430514025
Aug 7, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy Sleeper!

I honestly was a little worried about getting this mattress. I never have gotten a mattress from a box before. But I read the reviews and decided to take the plunge. However I must say I love my new mattress. It’s firm but still gives some Cush were you need it. My hips used to ache before with my old mattress. Now I sleep like a baby. Glad I made the change.

Helpful?70GQ544Y4G6E15430514025
Feb 19, 2018
Reviewer name: tesseractr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good.

When I rolled this thing out on the bed and cut one end of the bag open, it started expanding so quickly I had trouble cutting the bag off fast enough to keep up with it. In less than two minutes, it was at full thickness. It didn't have any of that new mattress stink, either. I have joint damage to my right hip and shoulder which would bother me if I rolled over onto that side, but after sleeping on this mattress for about three weeks, I haven't noticed any trouble lying on my right. Much more comfortable.

Helpful?70GQ544Y4G6E15430514025
Nov 17, 2018
Reviewer name: Rita71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent firm mattres

I bought this mattress for my guest room. It is firm, but it's a softer firm than a standard mattress. It is quite comfortable to sleep on. The mattress never expanded to 12 inches, but that has not impacted my review of this product. I would buy this mattress again!

Helpful?70GQ544Y4G6E15430514025
Sep 29, 2019
Reviewer name: ShoppingRN
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Want to love it!

I am amazed how hard this mattress feels when I lay on it for the first few minutes each time, then it seems to mold to me. Many mornings, I feel rested, but way up with a sore hip because I have slept on a side and haven't moved all night---as far as I know. Also, Sam's never sent any kind of delivery notification on this item. It just arrived. Ahead of time and before I had closed on the new house. Frustrating.

Helpful?70GQ544Y4G6E15430514025
Mar 26, 2019
Reviewer name: KerriK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Loved by my 83 year old dad!

I purchased this for my 80+ age parents and had it shipped directly to them. Easy set up for them since they just had to open the box and let it expand overnight. My Mom said it keeps her cooler at night and my Dad sleeps all night. He used to wake up and move to his recliner! It was "different" from their pillow top mattress and took a couple nights to get used to since this is a gel memory foam, so doesn't have that "pillow" feeling, but after a couple of nights, they enjoy the support and comfort of the gel. At $499, this saved my parents a lot of money too. They were thinking they were going to have to spend over $1000 for this kind of comfort!

Helpful?70GQ544Y4G6E15430514025
Jul 29, 2019
Reviewer name: Sherry
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Damaged

We went to the store to shop mattresses to find out they do not carry Queen size in the store. They advised us to go on-line and order it. The mattress that we received has about a 6"-7" spot on the mattress that appears to be a wear mark right out of the box... Will it matter when the bed is made? No, just a bit disappointed that we have to take something that isn't perfect when we buy new and had to wait to get it...

Helpful?70GQ544Y4G6E15430514025
Aug 8, 2024
Reviewer name: SER
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not very firm

I owned the exact same mattress for 6 years and it was time to replace. This was advertised as a FIRM and came in a generic box with no markings. there were no "details", warranty, or instructions included to verify the model and firmness, which is odd for a Serta brand mattress and concerning for me. That said, the mattress quickly took on the shape and depth and had zero smell. It just doesn't feel as firm as the previous one I purchased from Sam's 6 years ago.

Helpful?70GQ544Y4G6E15430514025
Apr 11, 2018
Reviewer name: Samantha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleeping like never before on this!

I bought this mattress about a month ago. Ordering, shipment, packaging was all as expected. There was no smell from mine as others referred to noticing. I had to do something to better my sleep as I woke up achy every morning. On the Serta, I wake up everyday now without hitting snooze, feel refreshed and no part of my body hurts at all. It's a magical combination of support & softness. The cooling effect isn't too much, even on colder nights. I could not be happier with this purchase! My only regret is not buying sooner!! I have recommended this to all my loved one's & already, my brother & his wife have purchased the same and can't wait for the delivery!

Helpful?70GQ544Y4G6E15430514025