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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry for
Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry
4.5 out of 5 stars
stars
2,155 ratings2,155 reviews
  1. 5 stars74% (1,600)
  2. 4 stars15% (333)
  3. 3 stars3% (75)
  4. 2 stars2% (45)
  5. 1 star5% (102)

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Showing 331-340 of 2,155 reviews
Sep 6, 2023
Reviewer name: N0tSure64
3 out of 5 stars
3 out of 5 stars review

Not as good as I was hoping.

[This review was collected as part of a promotion.] Not as good as I was hoping. The top started to get marks on it right away. At first I thought it was stains and I tried to scrub it off and then I realized the material the top is made of was actually chipping and scaring. Another problem I have is that I can't heat anything in the oven at 400 degrees or higher because the oven will lock. It also locks at random times. This is very annoying and has caused things to burn because it won't unlock until the temperature in the oven cools down to below 400 degrees. Not happy at all.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hello, We know how critical it is to have a cooktop that looks nice and an oven that cooks appropriately. Let us help. We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ The first link below contains the troubleshooting steps when the oven is locked. The second link provides details on what to do if you cannot set the oven temperature above 288 degrees, which we suggest checking too. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Cannot set Samsung oven temperature above 288 degrees: https://www.samsung.com/us/support/troubleshooting/TSG01110263/ You may also check page 40 of the user manual for more information about adjusting the oven temperature. https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146276358) to help our team pull up your information when you message us. Thank you. -Angelica

Jun 5, 2024
Reviewer name: Stoven
5 out of 5 stars
5 out of 5 stars review

Awesome stove/oven

[This review was collected as part of a promotion.] Have this in house just a few weeks and it is fantastic, love seeing what the oven temp is instead of wondering, it preheats to 400 f in about 8 minutes and then heat’s frozen pizza in about 8 minutes with crispy crust and pepperoni. Full frozen meal cooks evenly with convection fan. We love it.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Sep 5, 2023
Reviewer name: Home chef
5 out of 5 stars
5 out of 5 stars review

Amazing versatility

[This review was collected as part of a promotion.] We have had this stove for a few months and am so glad we chose this model! I love the connectivity so that I can monitor my meals from anywhere in the home. The variety of cooking options fills every need!

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jun 15, 2024
Reviewer name: C Dearth
3 out of 5 stars
3 out of 5 stars review

Great stove—but hot spots!

We just bought this stove this week. The cooktop is great, and we love all the features, including the app! One issue is that when we air fry, the left side of the oven seems to be hotter than the right side. The left side of the tray came out burned but the middle isn’t quite crispy and the right side is starting to burn on the very edge but nothing like the left side. Not sure why there are hot spots in a brand new oven…

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hello, We understand how you feel about the oven's cooking performance. Let us help. Here is a link with troubleshooting steps when the food doesn't cook evenly. The oven does not cook well: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well You may also check page 52 of the user manual for other suggested actions when the oven doesn't bake/roast properly. https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147244409) to help our team pull up your information when you message us. Thank you. -Angelica

Feb 2, 2024
Reviewer name: JustCallMeBlake
4 out of 5 stars
4 out of 5 stars review

Best bang for your buck Oven

[This review was collected as part of a promotion.] Have had this oven for three months. No complaints so far. The burners and over heat up very quickly. Love the air fry feature for our homemade wings. This isn’t really a negative thing just a thing that takes some getting used to. The front two burners have two individual burners. The knobs for these. Turn the knob lefts and it heats up one burner, turn it right and it turns on the entire burner. Not a bad thing, just takes some getting used to. Like the fact that I can turn off via the app or Alexa. You can turn on via these but you are still forced to press start on the oven. If you are looking at this oven, I would say it’s the best bang for your buck.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Oct 4, 2024
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Adjusting from a gas stove

[This review was collected as part of a promotion.] I’m finding it a little hard to determine the correct temperature to bake things properly - it runs hot and I have to adjust. The stovetop goes on and off and it is hard to figure the proper setting to cook things properly- I should be able to adjust with further cooking and baking. Adjusting

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Dec 12, 2022
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Good But Needed written Instruction book.

[This review was collected as part of a promotion.] Stove is great but did not come with instruction book. We could not use some functions till we called for the book. When it came we found the add to be untrue, you said it comes with an airfryer but only if you buy another piece. you should esay that in the description.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hi Mike, As a consumer like you, a user manual is important, especially when you have a new appliance. You can cook fresh or frozen foods with Air Fry while using less oil than normal methods (or no oil at all), which makes it a healthier alternative to regular deep frying. The Air Fry tray is designed specifically for this feature and should be used whenever you need to make a fresh batch of something delicious. The below link is the user manual for your model. Turn the pages 35-36 (Air Fry) for reference: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf You may refer to our website to purchase the air fry tray: https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/stainless-steel-air-fry-tray-accessory-for-30--ranges-nx-aa5000rs/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145266795), which will help our team pull up your information. Have a great day. Melardo

Jan 17, 2025
Reviewer name: DavidJ
5 out of 5 stars
5 out of 5 stars review

It's smart!

[This review was collected as part of a promotion.] I bought this a month ago and am very satisfied with it. The Wi-Fi-connected function is very helpful for checking whether it is on or off and monitoring when someone uses it. It also has an air fryer function, which I really like. I appreciate its additional warming induction feature as well. However, cleaning the top is not easy. The material of the body beneath the top is very light aluminum, which I don't like. Overall, I recommend this to everyone!

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Aug 2, 2024
Reviewer name: Waistidont
5 out of 5 stars
5 out of 5 stars review

Ultimate air fryer!

[This review was collected as part of a promotion.] Samsung’s new electric stove top sold me. There so many amenities with oven that you cannot go wrong with it. For one in its sleeks design the oven has turning knobs built with a special mechanism that children can’t easily activate. This is a great safety feature for my children which I am appreciative of. I also love how it accentuate my kitchen and my Samsung bespoke refrigerator. Like the spaciousness of my refrigerator , this oven is pretty spacious as well. The oven is great because it has air fryer built-in which we love using for cooking wings, French fries and all sorts of things . Another thing is I love the fact that I can connect my phone to it via the smart thing app from Samsung. The smart thing app is great because I can get alerted via notifications when it’s finished cooking. adjust the settings remotely is a feat so I don’t have run down the stairs. Whoever thought you could remotely handle your oven anywhere in the house. All in all this is a great oven packed with features.

Review from The Insiders
Helpful?6KR4SVTZDAIR15429772501
Jan 17, 2022
Reviewer name: Avid reader
5 out of 5 stars
5 out of 5 stars review

Still getting used to it

[This review was collected as part of a promotion.] I bought this recently and am still learning all the features. Wish appliances still came with a manual. The one for this stove is 188 pages on line which I am not planning to print. It is a pain to have to look it up when I need information. Just call me old fashioned.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501