Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry forMember photos









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Great value electric range
[This review was collected as part of a promotion.] We purchased this range after a long period of research and looking at different options. We wanted to switch from a gas stove in our new home back to electric, which we were used to from our previous house. Most important for us was a clean and easy to clean look, which this model offers. We have been trying it out for three weeks now and love it. Installation and setup was easy and intuitive, including the connection to WiFi, though I am not sure we will ever use this feature. But it works, and I get alerts on my phone and watch when the oven has reached temperature, for example. The air fry option seems to work well and we have been able to heat up food just as quickly and good as in a small tabletop air fryer we had been using before. The oven is huge, with plenty of room for even large dishes. The cooktop works very well too, and we especially like the selectable element size for two of the larger plates. Makes it easy and more energy efficient to use different size pots and pans. The unit is also surprisingly quiet, compared to what we had before. We are happy with our purchase and hope to enjoy it a long time.
Exceeds my expectations!
[This review was collected as part of a promotion.] Our new stainless steel electric Samsung range with convection, air fryer and griddle has met and exceeded our expectations for a range. This range has a ton of functions/options and they are all extremely user friendly. The burners and oven all heat up quickly. The air fryer works amazingly well and air fryer large amounts. The griddle is a great addition also, but it does make a mess when cooking as grease flies everywhere. The flat cook top is easy to clean and we lot the addl burner to keep items warm. I recommend reading the owners manual to get a good overview of everything this stove offers so you can use all the options available to you. Wifi connectivity works great. We highly recommend this range.
That's great! We're happy the range is so user-friendly for you. ^Pat
I got a new range!
[This review was collected as part of a promotion.] I am 70 yrs old and this is my first new range in at least 30 years! It’s also my first glass top range (previous was coil burners). I love my range! It fits in the same 30” space but has more burners and a much larger oven. I love having a flat surface cooktop. And I am experimenting with air frying and convection in my new BIG oven.
Not sure how I feel
[This review was collected as part of a promotion.] I bought this Oct. 20, 2021. It is Jan. 3, 2022. The range doesn't come with a user manual. The user has to view it online or print out a small book. Dishes that I have prepared for 27 yrs., aren't producing expected results. Pies & cookies don't fully rise and other dishes are cooked too quickly. Not sure if the range is off or what. Also, the touch pad is EXTREMELY sensitive. It can't be wiped clean without setting off the touch settings. The chime that goes off when the timer goes off is also very loud and there is no way to lower the volume.
Thank you for bringing this to our attention. We do have an option to turn off the sound when using the controls, but no current method to lower the volume. To help with your pies and cookies. It might help to calibrate the oven. You can check the link below on steps on how to do that. ^Pat https://www.samsung.com/us/support/answer/ANS00049012/
cooks well.
[This review was collected as part of a promotion.] I bought this stove about a month ago. I expected it to be very similiar to my previous Samsung range, but the controls are confusing and there was NO manual to accompany the stove for instructions. The very small booklet that came with the stove suggested going to the Samsung web site and "printing" out the manual. It should have come with the stove as I have no way to print it. Overall, not as pleased with this samsung as I was my previous one.
Hi Anna P, It sounds really frustrating to have purchased a new stove expecting a seamless experience, only to face confusion with the controls and the lack of a physical manual. We are here to help and provide context. There are several reasons why companies like us Samsung (and many others) no longer include a physical or hard-copy user manual with their appliances: 1. Environmental Concerns: Printing and packaging physical manuals require paper, ink, and other resources that contribute to waste. 2. Easier Updates: Digital manuals can be updated easily, ensuring that the most current information is always available. This is especially helpful when there are new features, or troubleshooting tips that need to be shared quickly. 3. No Obsolescence: Printed manuals can become outdated or lost over time, while digital versions can be continually updated without worrying about old, printed versions in circulation. 4. Consumer Preferences: Many users prefer digital access to manuals because they can quickly search for specific topics, save the manuals for later reference, and even access them on their smartphones or computers. While some might miss the physical copy, the majority find digital versions to be just as useful, if not more so. You need not print the copy, you can save a digital copy to your handheld device or computer. I have shared this model's user manual link below for your reference. https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf Should you need more assistance with your range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147826806 to help our team pull up your information. Leo
Love my Samsung range
[This review was collected as part of a promotion.] I have had this range for a month and it is such an improvement over my last range. Love the convection oven and the air fryer. When you use the timer, when it is done, the oven shuts off which is a wonderful feature. I like the digital display when it is pre heating. The oven cooks very evenly which is a plus. Using the ceramic glass cleaner every night keeps the top looking beautiful. One of our best investments was the Samsung range.
Thank you for sharing our review with us. We will continue to grow with your feedback. ^Pat
Air fryer
[This review was collected as part of a promotion.] I wasn't too sure about getting this stove but it matched my refrigerator so I bought it. So far it has not disappointed. It had more features than I realized, like the air fryer in the oven. One less appliance on the counter.
HATE THIS STOVE
I bought this stove a month and IHATE IT it is the most confusing pile expensive garbage I have ever come across I am 80 years old and have used quite a few stoves in my life but this monstrosity is useless unless you are good with a computer other wise the stove is WORTHLESS
Hello, We want to assist you with your Samsung range immediately. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica
Great Features
[This review was collected as part of a promotion.] Love my new range. Made sure I did not buy the kind I had, because the light would not go off on top saying it was hot and then two burners went out on the left side. I was told it would cost more to fix it then I wanted to pay. I am trying to remember all the new stuff I am learning with my new range.
Cool range
[This review was collected as part of a promotion.] This is a super modern, high tech range. The look is sleek and modern. Not sure how to clean the stove top though; maybe it could come with an appropriate cleaner? There is a self clean function for the inside as well. Not sure how to do that either. The owner's manual did not provide any help on how to use most functions. Please make a manual that more useful! Detail how to use every function. There are so many great functions! Our family uses the air fry function a lot. It takes a bit longer than than a countertop air fryer but works well. The air fry basket is a good size but something should be included to catch grease and crumbs. We use a large cookie sheet. The stovetop burners are fun to use, especially the main burner with it's different ring sizes. The griddle is nice but slides around really easily, maybe add something to keep it in place. Love how it shows the temperature as the oven heats up. Oven cooks perfectly, not to quick or too slow. Overall, a great stove. My family continues to explore all the different functions, so fun!


