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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry for
Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry
4.6 out of 5 stars
stars
923 ratings923 reviews
  1. 5 stars74% (682)
  2. 4 stars16% (148)
  3. 3 stars5% (42)
  4. 2 stars2% (21)
  5. 1 star3% (30)
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Showing 1-10 of 923 reviews
Dec 16, 2025
Older user
5 out of 5 stars review

Love, love this stove!

[This review was collected as part of a promotion.] I LOVE the new stove. Much more room inside the oven, more levels to put the food in. The burners are so nice at every level and I love cooking in and on it. The technology is too much for my 70 years, but I don’t have to use all the features and I do look forward to trying convection and air fry. The time cook is Soooo convenient. If you are not yet using it I would say you should definitely try it.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jan 3, 2026
Anonymous
5 out of 5 stars review

Everything needed

[This review was collected as part of a promotion.] This range includes everything needed for cooking and baking. I am particularly drawn to the large fan for convection baking and air frying. Another advantage is the two oven cleaning modes: high-temperature self-cleaning and low-temperature steam cleaning.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Apr 24, 2026
Butterfly Wings
4 out of 5 stars review

Seriously?? The Time does not display consistently

We replaced a 13 year old version of this range with this one today. Overall, it is great, BUT for some reason the time clock will not display consistently. The whole display goes blank when not in use. You have to physically touch the clock icon on the control panel to see the time. This is not mentioned in the manual, but my husband found other people complaining about the same thing. Supposedly, it's some kind of energy saver. Ha! We use this as a clock in the kitchen and I can't imagine it takes that much energy to run a clock. I guess it was a trade off that the oven light actually stays on when you open and close the door to check on a dish in the oven. We had to physically turn the oven light back on every time we opened and closed the door on our older version. Also, be sure you check all of the recommended settings for preheating and cooking on the griddle before using it and keep a pot holder handy because it may move around when you use a spatula to turn over something like a grilled cheese sandwich. The manual actually has a warning about this.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Mar 26, 2026
Dave
3 out of 5 stars review

Disappointed

Something as simple as having a clock on the display that is always lit. At best it stays on for 15 minutes after setting time. Burner controls that are accurate and consistent. The same thing for the oven. Accurate and consistent temperature. These are the things I find missing. Having to have a law degree to understand Terms and Conditions before one can submit a simple review. Telling.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Nov 28, 2025
Gam2020
3 out of 5 stars review

Lacking.

We've had this stove almost a month and had time to try various features. I chose this particular model based on reviews and the variety of ways it could help our family. We have the air fryer and no preheating. The air fryer hasn't really held a solid performance. It's slow to heat and it isn't done by any of the estimated times. Very disappointed since we use that for so many things. Then the no preheating concept seems as if it were a myth. This oven heats slowly period and it doesn't hold the temp well. The range top is very nice with the 2 larger, yet different sized eyes for various dishes and 2 smaller rings. The rapid boil seems like a dream but if you adjust the heat is gone. The other eyes are along the same manner. I would advise you to look at other ranges before making the investment. Not only is it expensive, It's heavy to carry.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from SEA Care

Hi there, We appreciate the time you took to let us know about your range concerns. Let us provide the details you need. Here is a guide to help you use the air fryer feature and what setting to choose for rapid boil. Please turn to pages 33-34 (Air fry) and page 23 (Recommended settings) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf Below is a link as well to help you with the oven that is heating slowly. The oven does not cook well: https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151461074) when you message us so our team can retrieve your information. Thank you. -Kimberly

Feb 27, 2026
Beav
3 out of 5 stars review

Sometimes second is better than first

[This review was collected as part of a promotion.] We bought this model to replace an older Samsung that was similar but had a warming drawer. The first model we received we had to immediately send back because it made a buzzing sound behind the controls. This happened shortly after using it and then early the next day. The replacement unit has not had any issues. I tried to adjust the settings of the range from the mobile app but it is pretty limited. The one item I wanted to see on the app is the ability to change the volume of the notifications on the range. That is not possible.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hello Beav, We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue. For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below: Samsung cooktop and range: common sounds and operational noises https://www.samsung.com/us/support/troubleshoot/TSG10007324/ If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152180349), so our team can pull up your information. Thank you! ^Joshua

Dec 30, 2025
Billa
2 out of 5 stars review

Good looking but dumb

I have had this range for nearly a year and I don’t like most of what it has to offer. Like another reviewer, I have had issues with burners set to low deciding to overheat and burn whatever I was cooking. You need to constantly be there watching, which no one has any time to do. This obvious design issue is a safety hazard. I am on the verge of replacing this oven. I have 4 Samsung Bespoke appliances. I love the fridge and dishwasher. The stove and microwave/fan are useless.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hello Billa, We understand that the cooktop's heating performance can be concerning. Let us help. Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps. Samsung electric and induction cooktop temperature issues: https://www.samsung.com/us/support/troubleshoot/TSG10002324/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151750108 to help our team pull up your information when you message us. Thank you. -Angelica

Dec 7, 2025
campsite
2 out of 5 stars review

Range top switch failed after warranty expired

Front right burner (largest) is great for canning, making broth & stews. However, the infinite controller (the switch the knob connects to inside the control panel) has issues and immediately ramps up to high regardless of the setting it is set to (low for example). The large and small burner both come on even if you only select the small burner (inner burner) on the front right burner. Things cannot be left unattended on the front right burner without constant "babysitting" which is difficult making broth or stews where the contents are supposed to boil or simmer for a set amount of time. Based on my youtube search this isn't an uncommon issue for Samsung ranges. It was iffy during the warranty period and outright failed after the warranty period expired. All the other burners seem to work fine (so far). The oven itself seems decent enough. 6.3 cu. ft. interior of the oven will definitely hold a large/very large turkey. Though an inch or two of depth is sacrificed in the back of the oven for the air fry/convection component so it really isn't as deep as it looks. The air fry setting is fairly gimmicky. If you want to air fry, get an air fryer. AND...you need an air fry basket/sheet to use the air fry setting correctly. An air fry basket/sheet has holes cut into the bottom to allow the heated air to pass through. So although it says it is air fry ready - you need additional hardware to capitalize on it. Like I said, get an air fryer - no special hardware needed. Using the air fry option without the air fry basket/sheet is just using the bake setting with a fan - food will take just as long to bake with using the air fry setting without the specific hardware as it does to bake something on the bake setting. The oven itself has a VERY hard time with lower temperature holding - say 250 degrees to ~300 degrees. So cooking fish or dehydrating things is difficult because the oven cannot hold that low of a temperature - it either turns off or the heat bobbles up and down trying to find the right temperature (thermostat issue?). Also a full day of cooking cookies (a double or triple batch) will cause the oven temperature to spike up towards the end and burn the last couple sheets of cookies. So heating internally is consistently inconsistent. Trying to cook cookies with the convection setting just straight up burns the cookies, so meh? The stainless steel look is very nice and hides fingerprints well. We are slowly switching over all our appliances to the stainless steel design as the older appliances fail. The dishwasher is the last holdout, ha!

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Greetings! We appreciate you sharing your detailed experience with the front right burner, oven performance, and Air Fry feature, as well as how the stainless steel finish fits into your kitchen. Your feedback helps us understand how our products are used and where improvements can make a meaningful difference. Let us provide help. To help with the cooktop burner, please see the Samsung troubleshooting link below, which includes resources and options to set an appointment: Samsung electric and induction cooktop temperature issues: https://www.samsung.com/us/support/troubleshoot/TSG10002324/ Regarding the Air Fry feature: it requires the air fry tray since the technology works by circulating hot air around the food (Maillard reaction). Here’s a comparison between countertop and oven air fryers: • Countertop air fryer: Delivers quick, extra-crispy results for smaller batches, thanks to its highly efficient airflow. • Oven air fry: Offers the convenience of cooking larger quantities at once, perfect for family meals, while still achieving a nicely crisped finish. This range also includes a dehydrating feature, with the lowest temperature set at 100 °F. For baking, please note that convection mode is not recommended for cookies; conventional baking is still preferred. For oven temperature troubleshooting, please see: Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151536631 to help our team pull up your information. Leo

Dec 26, 2025
Mary
1 out of 5 stars review

Display panel very sensitive to steam/heat

Technology wise, 1 star. We've been using this range for a year now. Display panel is very sensitive. If the steam from what I'm cooking gets to the panel, it turns on either the oven, timer or the center warmer. This worries me because it will just turn on. If I don't hear the beeping sound or if I don't see that it did turn on the oven, timer or the warmer, it is dangerous and might cause fire. So, if I'm boiling something or cooking something that I know will produce a steam, I stay and watch which is very inconvenient.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hello Mary, We understand that your experience with the range's display panel can be concerning. We recommend contacting us via the options below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Dec 1, 2025
Madder than hell
1 out of 5 stars review

Beware!

Beware, Samsung will not back broken door glass. My oven was purchased in April, and used very little during the summer. I was wiping my glass door and notices a hair line crack. Called company and was told this is not covered under 1 year warranty. Will not purchase anymore Samsung!

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Greetings We understand how frustrating it can be to discover damage on a product so soon after purchase, especially when it hasn’t been used extensively. Your experience is important to us, and we value your feedback regarding the warranty coverage for the oven door glass. We would love to speak with you directly to gather more information about your experience and explore ways we can assist with your range model. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1151473016 to help our team pull up your information. Leo