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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry for
Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry
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4.5 out of 5 stars
stars
2,155 ratings2,155 reviews
  1. 5 stars74% (1,600)
  2. 4 stars15% (333)
  3. 3 stars3% (75)
  4. 2 stars2% (45)
  5. 1 star5% (102)

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Showing 201-210 of 2,155 reviews
Jan 17, 2023
Reviewer name: Loveshoes2
5 out of 5 stars
5 out of 5 stars review

Love My Freestanding!

[This review was collected as part of a promotion.] I brought this freestanding gas range 6 months ago and my family loves it. My son thinks he's a chef using the air fryer. I hand not had any issues or concerns thus far.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jan 5, 2022
Reviewer name: Siccy
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I love my new stove is has many option easy to use easy to clean i have it downloaded on my phone that's the best part i like about it

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jun 28, 2023
Reviewer name: Nearswisky
2 out of 5 stars
2 out of 5 stars review

Flame thrower stove top

Finger print resistant is a joke. Some how cooking in the stove causes stainless to discolor. Only can use burners from med to low settings . High will burn faster then it can cook.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Good day, Let us help with your Samsung range. Here is the link to your unit's user manual. See pages 18-19 for the suggested cookware to use when cooking, page 36 about maintaining the stainless steel surface, and page 45 for recommended actions when the burner does not cook evenly. https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145972723) to help our team pull up your information when you message us. Thank you. -Angelica

Aug 29, 2024
Reviewer name: Rather not Say
1 out of 5 stars
1 out of 5 stars review

Never Ending Story

[This review was collected as part of a promotion.] Never have I ever been more disappointed with Samsung Appliance. As this was a gift for my mother for the 2023 Holidays .I would not have given this a STAR at all. Only because it is REQUIRED.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from SEA CARE

Good day! We truly care about getting you assisted. Allow us to extend our support and get you the help you need. We would like to speak with you personally to gather more information about the range and better assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147484864, to help our team pull up your information. Have a great day! ^Chrystel

Oct 30, 2024
Reviewer name: Bobby
1 out of 5 stars
1 out of 5 stars review

None

[This review was collected as part of a promotion.] It lasted one year and no longer worked i bought another one 7 months later the same think happened. The oven locked she the led display doesn't work.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from SEA Care

Hi Bobby, Thank you for sharing your experience with the Samsung NE63A6511SG range. It's clear that you've faced unexpected durability issues with this model, and we understand the impact it can have on your cooking routine, especially if it occurs repeatedly. Please follow the link and hyperlinks for additional steps to help improve the issues with your range's panel performance. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Please see page 28 under the "How to unlock the Oven" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf We would love to discuss your range to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147642707) to help our team pull up your information when you message us. Have a great day. ^Charles

Dec 13, 2024
Reviewer name: Ninab85
1 out of 5 stars
1 out of 5 stars review

Worst oven ever

Big regret this thing is unreliable. The door switch has been replaced twice and I need to make 100 cookies by tomorrow and it's doing it again. The door is closed and it's blinking door

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Greetings! It must be incredibly frustrating to deal with this situation, especially when you're up against a deadline. We are here to help. I have shared a Samsung link below to assist with your experience with the door. Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147908112 to help our team pull up your information. Leo

Oct 28, 2025
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Water and ice

[This review was collected as part of a promotion.] We have loved the fridge especially the beverage station. Having filtered water and ice available is great.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Dec 8, 2024
Reviewer name: Hopeful
1 out of 5 stars
1 out of 5 stars review

Can't fix it

[This review was collected as part of a promotion.] I bought my stove 2 year ago and suddenly the display panel turned off a the oven stopped working. They've come 2 times to fix it but the couldn't. Hopefully the third is the good one.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hello, We understand how it feels to have an oven that stopped working. We suggest contacting us via the options below to speak with a live representative for further assistance should you need to follow up on the repair. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jul 13, 2021
Reviewer name: Allen313
5 out of 5 stars
5 out of 5 stars review

Excellent Gas Range

[This review was collected as part of a promotion.] I recently had my gas range installed and I'm totally in love with it. I previously had a electric range and I hated it. The features are amazing and I truly enjoy cooking and baking in it.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jul 31, 2025
Reviewer name: Marc
1 out of 5 stars
1 out of 5 stars review

Poor quality cheaply made

Product fails in 4 days after purchase. There electronic parts are cheap so they don't last Don't buy Samsung stay with ge or other brands that actually stand behind there products and make them to last

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from SEA Care

Hello Marc, We can't even imagine how you felt about your range. We'd be delighted to speak with you to learn more details about your experience and provide assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150204749) when you message us so our team can retrieve your information. Thank you. -Kimberly