We love the design you decided to go with. Thank you for adding Samsung to your home. ^Pat

We appreciate you notifying us about the clock feature. Let's help you set the clock, Aaron. I have shared the manual for instructions on setting the clock correctly. Kindly turn to page 29 for your reference. User manual: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146255812, to help our team pull up your information. Have a great day! ^Chrystel

Greetings, We appreciate you sharing your insights about the Samsung range. Let us help you. I have shared some tips and tricks to clean the Samsung gas cooktop and some tips if the oven doesn't cook well at the links below. Kindly click on the embedded words inside the article. How to clean the Samsung gas cooktop. https://www.samsung.com/us/support/answer/ANS00049945/ Samsung oven temperature issues. You can select the nearest issue by clicking the radio button. https://www.samsung.com/us/support/troubleshooting/TSG01204529/ Also, you can check the link below when all the burners spark if you are trying to light just one. https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly