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Customer ratings & reviews for
Samsung 22 cu. ft. Counter Depth Side By Side Refrigerator w/ Touch Screen Family Hub
4.3 out of 5 stars
stars147 ratings140 reviews
  1. 5 stars67% (98)
  2. 4 stars14% (21)
  3. 3 stars6% (9)
  4. 2 stars5% (8)
  5. 1 star7% (11)
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Showing 11-20 of 140 reviews
Apr 29, 2025
Gerry
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] Looks great in my kitchen and I love the Family hub feature

Review from Samsung US
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Feb 8, 2025
None
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought it 10 months ago and I liked it.It works great

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Nov 6, 2024
Melis
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Purchased about a month ago, and love it! Very modern, lots of space, great smart features

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Jan 2, 2025
Rt2025
5 out of 5 stars review

Great for all the family!

[This review was collected as part of a promotion.] This came with my home and its features fit all my family needs.

Review from Samsung US
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Apr 26, 2020
Dawnms37
5 out of 5 stars review

Samsung awesome

[This review was collected as part of a promotion.] Samsung black stainless steel amazing color not dull very shiny . Its so Roomie inside and many draws .The handles I love them .Think the ice and water are are amazing favorite feature ice chips .Freezer has different compartments big enough for our family .I like the fact I can see the weather when I’m getting morning coffee and listen to music while in the kitchen cooking .Tye best thing my daughter loves is the meal planning so much easier having it right there .Looking up recipes all right at your finger tips I’m still exploring through the hub and discovery new things the inside is so percent with amount of shelves and draws cool so easy to hook up too .the hub is defiantly the focal point in this family and waiting to discover way more

Review from The Insiders
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Jun 9, 2020
tim332
4 out of 5 stars review

Feature Rich Counter Depth Refrigerator

[This review was collected as part of a promotion.] The Samsung refrigerator was delivered in flawless condition thanks to the excellent protective packaging as shown in the attached photo. It's a stylish black stainless finish. The recessed handles contribute to the sleek look and enhance the counter depth size as shown installed in my kitchen. The most interesting feature is the Family Hub. It is easy to set up and has many useful apps. We love the popular music apps that sound great - especially for a refrigerator! There is adequate space inside and it runs quiet. THe ice maker location in the door is a space saver. There are a couple of feature that we wish it had: -Temperature control for a meat drawer. -Humidity control for the produce drawer. -More than one interior light. The lower half of the interior is somewhat dark (as shown in the photo) when the shelves are loaded. Overall a great refrigerator. Highly recommended.

Review from The Insiders
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Jun 30, 2020
Mike
3 out of 5 stars review

Great fridge but lacking in apps.

the fridge looks and performs perfectly even with my kids constantly leaving it open. my only complaint is the apps are lacking. it only has the ability to use smart things to connect to other devices and smart view has been depricated. bring more apps!

Review from Samsung US
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reply from Samsung Cares

We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our ever continuing efforts to improve the overall customer experience for everyone! ^Ty

May 15, 2022
Mr Xtreme
3 out of 5 stars review

Poor Cooling

[This review was collected as part of a promotion.] I’ve had this unit over a month…. Just called Samsung to get it serviced… I lost hundreds of dollars worth of groceries. Smh. may I just received a bad unit? I do love the hub. Hopefully Samsung can make this right.

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
reply from Samsung Care

Hi Mr Xtreme, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling properly. We will surely notate this feedback for better products and options in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ Cooling issues with the refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Tips for an organized refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RS22T5561SR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144535610 Thank you for choosing Samsung. Have a great day. -Trisha-

Aug 27, 2020
Mommy Shark
5 out of 5 stars review

Best Investment Ever

[This review was collected as part of a promotion.] I had to have this when we bought our first home. It’s a good eye catcher when folks walk in they love to look at it play with it. I love how I can listen to music watch the news while I’m cooking get recipes. See who’s at my front or back door. We love it. Only thing it’s missing is a way to lock it to keep my Kids out of it so much lol

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Aug 4, 2020
Bennett
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this on Mother’s Day and it has been a great addition to our house. The smart features are a great perk. I can post our busy schedule for the whole family to see. I love the ice and water dispenser and the fact I can play music while cooking dinner too!

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508