The chairs arrived well packed and in perfect shape. We easily removed the two pieces the chair was shipped in and placed the back onto the two guides to secure the back to the base. Works better if two people assemble as it is difficult for one person to see the guides and line them up. Went very smoothly with one person lining up and one person handling the back. Push into place and all went well. With the chair on its side unzip the compartment on the bottom side and pull the power cord for the arm out . It is about a three foot cord. Set chair upright and from the left arm storage get the tray and 2nd cord out and plug it into thr chair. Then turn the switch on back of chairon . Plug both plugs in and you will have a great chair. Remember, two cords are included in different locations with in the chair. Bottom line we love the chairs. Great service on the shipping and fedex delivery was wthin the two hr windowe were tracking. This was all Christmas week. Great job everybody.

We were able to assemble these chairs in under five minutes. Although there is no way to control the lumbar support the cushion in the recliner supplied a nice support naturally. We found them to be very comfortable. Cons: My husband needs to put a pillow behind his head and finds the top uncomfortable, but I am ok at 5'6". Another con is the table has to be mechanically disassembled in order to store it properly.

Ok recliner that's probably a 2 to 2.5 start. As others have mentioned there is no neck or head support and starting to recline, I found it needs a pillow of some sort. Seats are firm and may or may not break in over time. The material is sticky to the skin, plan on seat covers. A positive is they do have a 110 outlet in the console with extra USB outlets typically not found in theater recliners. Electrical didn't work on all of them, but think it's a loose connection. Thought about returning them but too much of a pain. For an economical solution, they are ok. For high end quality and comfort I would look else where but every thing has a place. So based on the spectrum of where these fit in, price, quality etc, would probably say 2.5 stars. A few of the things a head pillow and cover can resolve.

I really like my new chairs! I ordered two and one of them stopped working within a couple of days use. I believe it’s the motor. Sam’s has already replaced it and so far so good. The only thing I don’t like is the inconvenience of the return but I got these chairs for an excellent price so I dealt with it! I’m am a little nervous about something going wrong with the motors again in the future. One suggestion I have is to keep the box for bit just in case. FedEx can’t t pick up the broken chair without the box. I had to wait for my replacement chair and use that box.

Headrest is not positioned properly, so a neck pillow is a must. Armrests have virtually no padding - extended sitting is not comfortable. Also, this chair has separate plugs for the mechanism and USB / power outlets - I don’t know why they can’t be on the same cord. Power units work fine, but I’ve only had the chair for a month, so time will tell. Overall, one of the least comfortable chairs I’ve owned. Bought online because it was 50% off…now I know why.

So far the chair is awesome, ought for my 85 year old mom and she is in heaven.

It is well built and so comfortable a great deal. Bought two, more...

Perfect gift for mom. Mom is 90, short (4'8'). This chair is the perfect size and style for her

Love it!!...Perfect size not bulgy ....easy to asemble......

Squeals and squeaks when Recline or up . Very uncomfortable . Legs and ankles in pain!