Hey there. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but I’m thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. Please send us a private message on Facebook or Twitter using the handle @LGUSSupport with the serial/model number of your unit so that we can get you the attention that you deserve. ~Tanisha