Amazing, isn't it? We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We do all we can to provide our customers with the best service and it means a lot to us when our customers recognize and appreciate the features of products. Thanks for choosing LG! -Cazz

Hi, we appreciate the high praise for the Single Unit Front Load LG WashTower™! #LifesGood when you can save space by stacking the dryer on top of your washer! Enjoy the wash tower functionality! Please don't forget to perform the tub clean cycle as often as recommended by your owner's manual! ^Chris

Hello there! We understand that you're experiencing difficulties connecting your LG WashTower to the ThinQ app. Don't worry, we're here to help! Please have a glance at our useful LG help page for some helpful tips over at http://spr.ly/6427udZjS to get you started. But if you need further assistance, our LG Social Support team is always available to lend a hand. Just message us through Facebook or Twitter using the handle @LGUSSupport, and be sure to provide us with your device's model and serial numbers. We'll do everything we can to get you up and running in no time. ~Rita

Hello, Greer. Thank you for sharing your thoughts about your LG Washer Dryer Combo. Frequent error codes and ongoing fixes are not the experience you should expect, and we appreciate you taking the time to call this out. For reference, you can explore LG product error code guides and troubleshooting support here: https://www.lg.com/us/support/help-library/error-codes-on-lg-products-CT10000020-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this error code issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James