We appreciate your feedback bringing this to our attention, and we apologize for the inconvenience you encountered in dealing with your LG washer-dryer combo. Your review is valuable information for our whole team and will be considered for our future improvements. It will be our pleasure to look into this and help you out with your concern. Please send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to assist you with this. -Cazz

Hi, we regret to hear your experiencing a vibrating issue with your WKE100HWA model washer and dryer wash tower. We're here to assist you! Does your unit rock back and forth when you push on it gently? If so, please make sure that your unit is level as an unlevel unit will exacerbate any existing vibrations. If your unit is installed on a 2nd floor, sometimes we see that the floor may not be sturdy enough to handle the effect of the washing cycle on the floor. One possible solution may be to get some rubber cups for washing machine's feet, or some anti-vibration pads such as KE shake away vibration insulation pads that may help reduce the vibration. We'd love to go into more possible culprits and solutions. Please reach out to us so that we can! Please visit the following link to see our contact options: https://www.lg.com/us/support/contact. We look forward to you contacting us so that we can work together to reach a resolution. ^Chris