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Great phone, less user friendly my old galaxy
[This review was collected as part of a promotion.] I love the S24 because it's a decent quality smartphone. The camera and subsequent pictures are better than I've ever taken. The Galaxy AI that has now been forced on us all is... pointless. When I press the traditional on/ off/restart button it just brings up the "AI assistant" which I'll never use. So then I had to actually Google how to turn off or restart my phone. Additionally, it used to be that you could pull down from top of screen to get notifications and then pull down again to get settings like brightness, battery level, and saver, airplane mode, do not disturb etc. Now you pull down notifications and then swipe right to the next screen for settings. It's really a pointless change and yet another thing I had to teach my father and myself. Please just jump OFF the AI bandwagon. No one needs a large language Model on their phone. Or anywhere for that matter. We all have Google. We can all find TRUE facts by doing a little research. You've "solving a problem" that does not exist and forcing it's pointless "solution" on every user. I find it insulting and if I can get the AI off my phone I'd prefer that over trying to pause my earphones and hearing some dumb voice telling me he doesn't understand or asking for more info. When I press pause, I need silence. When I press on/ off button, I need on/off/reset not useless Gemini bothering me about stuff I don't need and didn't ask for in the first place.
Almost Perfect.
[This review was collected as part of a promotion.] My only major gripe with this device is the overall polish of the design and UI/UX. It seems a bit ..all over the place. The volume panel doesn't match any other menu on the device, the drop-down menu quick buttons don't match the full drop-down menu. Many things are added and removed without notice nor the option to change back. I don't know what else to say, it just lacks cohesiveness through the whole experience. Take notes from googles version of Android. Everything matches, all the menus look the same, all the fonts, all the rounding degrees and colors. Every single app they have out matches as well, it isn't a mixed bag whether it's up to date design or still reminiscent of TouchWiz. (which, mind you, still had better cohesive design than modern OneUI). Just feels disorganized..and for somebody like me that favors this more than anything, it's a major dealbreaker, especially since this phone has an absolute unbeatable PHYSICAL design. (btw, forcing AI mumbo jumbo down everyone's throat isn't going to make them like it)
Love my s a S24! Great camera! Great gaming!
[This review was collected as part of a promotion.] I use my s24 for gaming, recording videos and taking pictures with the family. It's always running, has a great battery life, and survives the many times I have dropped it! Definitely recommend! Also syncs perfectly with Samsung buds and watch! I never miss a beat!
Does it all.
[This review was collected as part of a promotion.] In animal rescue it's important to get good photos. This phone takes great photos and videos. Editing photos and adding them to various apps is seamless, even for me...and I get confused easily. It's helped me save a lot of lives networking within the rescue community and educating the public about rescue.
Powerful player
[This review was collected as part of a promotion.] Seamless action across apps indeed. Supremely intuitive, compact, demonstrates how 'smart' our technologies have truly become! Huge fan of the battery life, its camera, and the overall esthetic of the device. Couldn't recommend more strongly.
Hi Squipedalian, thank you for your feedback on your Samsung Galaxy S24. We are so happy to hear that the enhanced features and capabilities of your device are such a great experience for you every day. We would love to hear from you again in the future if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Finger print scanner garbage
I've had this s24 ultra for a few days, it's basically the same as my note 9 except they had to change the figure print scanner. WHY ???? Why do things that work great and are in a great location have to be messed with ? The scanner under the camera was perfect and always worked. Now it's a stupid in screen scanner that doesn't work. It won't work with any type of screen protector. So I tried the facial recognition garbage. Now that's not at the right angle or there isn't enough light or what ever else. I'm get so tired of spending a crap ton of money on things that don't work. Thanks for screwing up a good feature
Thank you for reaching out, John. We appreciate your feedback as we strive to make continuous improvements. The S24 features a main display with a resolution of 2340 x 1080 (FHD+), utilizing Dynamic AMOLED 2X technology and a color depth of 16 million colors, along with a maximum refresh rate of 120 Hz. Your phone's fingerprint sensor is a secure and convenient way to unlock your device and protect your personal information. If you encounter challenges, make sure you're using a Samsung-certified screen protector, as uncertified ones can interfere with the sensor. Additionally, remove any phone cases that may obstruct the fingerprint sensor and ensure your fingers are moisturized; dry or chapped fingers may not be recognized, while overly wet fingers can cause issues as well. Regularly check the screen and fingerprint sensor for scratches or dirt that could hinder recognition, and be aware that temperature extremes can affect the sensor's performance. Following these tips can help improve the functionality of your fingerprint sensor. Also, be sure to check out the link attached for tips for Face recognition. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If any of this persists, please be sure to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin https://www.samsung.com/us/support/answer/ANS10002519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Heart broken
I have had the s twenty for about three months now. And I am extremely disappointed. It has literally been the most disappointing phone I have ever owned. Especially for the cost, the only thing that has been impressive is the camera and the display, but only if you're watching 4K videos or movies. Aside from watching that, there's nothing impressive about it. The phone is extremely slow. It has just been a disappointment in every way.I had the s 8 for 2 years and then the s 9 for almost 5 years and i loved everything about them. The only reason that I upgraded was after years of abuse of hundreds of times of being dropped stepped on, left in the rain, dropped in water, lost in the snow, and then finally being ran over by a car on pavement. And it still took 3 months after being ran over for the touch screen to stop reading my touch. ( still worked with a mouse) I figured it was tome to finely upgrade. So I figured as much as it broke my heart to have to get a new phone I figured I would get the best and newest version of basically the same phone I had suspecting that I would hopefully have it 4 to 5 years maybe longer. But I have been utterly disappointed.This phone doesn't even come close to comparing to s nine I used to have.
Thank you for sharing your honest feedback on the Galaxy S24! Your insights are invaluable as we strive to make continuous improvements. The Galaxy S24 offers more screen size, more battery life, and increased processing power. With a 6.2" FHD+ display on the S24 and a 6.7" QHD+ display on the S24+, you'll enjoy more screen real estate than ever before. Experience optimal color and contrast with the Vision Booster feature, even on bright days. Additionally, the latest Vapor Chamber in the S24 is larger and features an enhanced heat dissipation system, allowing you to maintain peak gaming performance. We noted your concern about the phone being slow. The Device Care feature on your Galaxy S24 offers a comprehensive overview of essential aspects of your device's performance, including battery health, storage capacity, and RAM usage. It enables users to monitor these critical components effectively. Additionally, the feature allows for automatic optimization of phones and tablets, enhancing their speed and overall performance. This functionality is designed to ensure that devices operate efficiently and maintain optimal performance levels. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Be sure to check out the link attached for additional options to help get your device performing faster. If this continues to be your experience, please be sure to reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin https://www.samsung.com/us/support/answer/ANS00078985/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
This phone is AMAZING
[This review was collected as part of a promotion.] This is one of, if not the best, phone I have had for a while, It responds fast, good camera quality, has good storage, and is just perfect if you want a phone that can do everything at a high level!
Galaxy S24
[This review was collected as part of a promotion.] I love my phone. I had the Galaxy Flip but had problems keeping it charged. I use my S24 for everything, school, work, and personal. I don't really know much of the extra features it has but it is still a great phone. Galaxy phones are my first choice and always will be.
Amazing phone with even better features
[This review was collected as part of a promotion.] The phone feels very smooth to use with its adaptable display, out-performing it's competitors with an amazing, high refresh rate display. The display, coupled with seamless actions across apps allows you to switch between many different tasks at breakneck speed. Battery life is also amazing, and lets you charge only once a day. It also has top of the line AI features that everyone would find useful.
