Samsung Galaxy S24 (AT&T) - Customer ratings & reviews

Customer ratings & reviews for

Samsung Galaxy S24 (AT&T)

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4.7 out of 5 stars

stars3,680 ratings3,680 reviews

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Dec 22, 2024

Terrytadd

5 out of 5 stars review

Verified Purchase

Samsung S24

Very easy to switch from my old phone to the new one. It was almost idiot proof! Although I'm surprised the battery life per day, isn't stronger. There also isn't a memory card slot, also surprising.

Review from Samsung US

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Sep 17, 2024

Jhh1

5 out of 5 stars review

Verified Purchase

Great Upgrade.

Replaced my wife's S9 (which is still a great phone). The S24 has so much more to offer, it was time to upgrade. Easy transfer over, up and running in about 30 min.

Review from Samsung US

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Jan 12, 2025

Tiki

4 out of 5 stars review

Verified Purchase

Size matters

I wish they would have kept it the same size as the S10E. Also, the styling is more square on this one like they are trying to mimic an I phone. If I wanted an I phone I would have bought one. This is the smallest phone Samsung has available. Please know that the entire population does not want a large phone. If I could get a brand new S10E I would. This S24 is ok, but not hitting it out of the park.

Review from Samsung US

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reply from R&R Team

Hi Tiki, we appreciate your feedback on your Samsung Galaxy S24. We are happy tohear you are overall pleased with the features and capabilities of your new device. We understand that the enhanced size from the 5.8 inch display of your previous device to the 6.2 inch display will take some time to adjust to the feel in your hand. We hope you'll reach out to us again in the future with questions or additional feedback on any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 25, 2025

Greg

4 out of 5 stars review

Verified Purchase

A solid phone, the lack of features is regrettable

It's a solid phone. No bugs found yet but has plenty of bloatware that I'm working on deleting. It's up to date and compatible with every app I've tried. Smooth operation, relatively fast and has been reliable. Not enough internal storage for my taste, nothing larger available in this model and it's not expandable. No headphone jack and no MicroSD is disappointing.

Review from Samsung US

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Jun 26, 2025

Billy

3 out of 5 stars review

Verified Purchase

Excellent size. Battery life meh, software meh.

I like that its small. My thumb can reach almost to the top of the screen. But battery life is worse than my previous phone (pixel 5a), and the software is more annoying (eg galaxy store can't turn off all notifications, can't pull down the main tools when a phone call is coming in, etc)

Review from Samsung US

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May 7, 2025

Anonymous

2 out of 5 stars review

Verified Purchase

Very poor color!

The cell don't show correct colors. It needs to be color tuned b4 u sell it. Im wondering why I bought a brand new cell & colors look like it's worn out. I can't buy clothes online & Im disabled & never can shop in stores. I must ask someone to come to my home to check color on clothes I pick out b4 I buy them & lost my independence to shop on cell w/o friends helping me.

Review from Samsung US

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reply from R&R Team

Hi there Marjorie Lach, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We know how frustrating it is to not be able to rely on your device and the colors showing on the display being accurate. In your settings app under display we recommend turning off the adaptive color tone. From there you can adjust the color and display settings to best align to your preferences. We have provided a link to the Samsung Support Team if this experience continues, or you would like additional assistance with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 23, 2024

Tee Vee

1 out of 5 stars review

Verified Purchase

meh

We had to cancel because ATT said we didn't have a good enough credit to purchase these from them. (We have been a Fiber customer for a year or two). No worries, we found better phones anyway and just bought them outright.

Review from ATT.com

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Sep 5, 2024

MAC AK

1 out of 5 stars review

Verified Purchase

Not good. In 2024 there is no language support!

Id like to return this back as there is no Turkish language support. Therfore, all features and mostly AI is useless for us! This is just software why you dont add this???

Review from Samsung US

Helpful?

reply from R&R Team

Thank you for sharing your honest feedback, Mac. Our customers' feedback is crucial to us as we strive to make improvements. We noticed that you reached out to share your thoughts on the Galaxy S24. We understand that you are interested in using the Galaxy AI features on this device. We've announced the upcoming expansion of three new languages for Galaxy AI: Arabic, Indonesian, and Russian, as well as three new dialects: Australian English, Cantonese, and Canadian French. In addition to the 13 languages already supported, Samsung is empowering even more Galaxy users around the world to utilize the power of mobile AI. In addition to these new languages and dialects, Samsung plans to add four more languages later this year, including Romanian, Turkish, Dutch, and Swedish, as well as traditional Chinese and European Portuguese. We appreciate your patience as we continue to make ongoing improvements. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

May 16, 2025

Anonymous

1 out of 5 stars review

Verified Purchase

Owner

Biggest Nightmare EVER buying directly from you. You have NOT followed through w/your promise and I am still (1.5mo later) trying to get your mistakes correct. Sad, because I own everything Samsung and to think I could have gone directly to TMobile & got this issue resolved by now, I Really would like someone from Corporate to call me !!

Review from Samsung US

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Nov 30, 2024

Teresa

1 out of 5 stars review

Verified Purchase

Terrible Phone

Terrible phone, too small and it want work on my blue tooth. I think Samsung should had reimburse me on my other phone cause my other phone stop allowing some of my contact to call me and that's the reason I had to get another phone and I'm still paying on the A54 so I think I have been screwed over.

Review from Samsung US

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reply from Social Commerce

Thanks for taking the time to share your experience with the Galaxy S24, Teresa. The Galaxy S24 showcases a thoughtfully designed rounded back that greatly enhances grip comfort, making it easier to hold for extended periods. This ergonomic feature is complemented by a unified design that boasts a sophisticated satin finish on both the back glass and the frame, giving the phone an elegant and modern look. In terms of durability, the phone is constructed with improved Armor Aluminum, which significantly increases its strength and hardness compared to previous models. This means you can expect better protection against everyday wear and tear. We'd love to gather some additional information regarding your experience trying to connect to Bluetooth. Please reach out to us at Samsung Support so that we can look into this for you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus