Samsung Galaxy S24 (AT&T) - Customer ratings & reviews

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Samsung Galaxy S24 (AT&T)

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4.7 out of 5 stars

stars3,680 ratings3,680 reviews

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Oct 16, 2024

LTRose

3 out of 5 stars review

Verified Purchase

New phone after 6 years

I went from a note8 to the S24, volume buttons are on the same side as the on button on this new phone, which causes me to push the volume down without realizing. I also don't like the finger print on the front screen, versus the back of the phone where my fingers are when holding the phone. You can't transfer a galaxy watch to a galaxy phone without wiping(total reset) your watch. Shouldn't they be compatible? Data transfer does not pick up notification settings set on your existing apps, so every app now issues a notification, and you have to go into each one to reset it to where it was on your old phone.

Review from Samsung US

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reply from Social Commerce

Hi LTRose! Thank you for sharing your experience with the Galaxy S24. The S24 offers the upgrades you've been waiting for: more screen, more battery life, and greater processing power. There's so much to love about the Galaxy S24 and S24+. Notably, the Galaxy S24+ features the highest screen resolution available on a Galaxy device: QHD+. We understand how the changes from your Note8, like the placement of the volume buttons and the front screen fingerprint sensor, may feel different. The side placement of the buttons and the under-display fingerprint sensor are designed to streamline the phone’s design and functionality, though we know it may take some time to get used to these updates. We appreciate your feedback on this, and we’re always looking to improve the device experience. Regarding notifications, you’re right—data transfer doesn’t automatically retain notification settings for each app. We recommend going into Settings > Notifications to manually adjust these preferences to match your previous phone. We appreciate you sharing your thoughts, and we hope you continue to enjoy the performance of the Galaxy S24! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 30, 2024

Missy SLB

3 out of 5 stars review

Verified Purchase

Small Screen

I thought the screen would be bigger; I'm not happy with the small screen. Some features are just like the Note 9 that I had. I'm still learning the phone. I haven't had much time to just really sit down and discover all the upgraded features the phone has to offer.

Review from ATT.com

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reply from Samsung

Salutations Missy, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. If the S24's 6.2" Dynamic AMOLED 2X Display is too small for you, check out the S24+'s 6.7" Dynamic AMOLED 2X Display and the S24 Ultra's 6.8" Dynamic AMOLED 2X Display. Switching over to a new device that is packed with a ton of features can feel a bit overwhelming at times! Have no fear, though. We have so many resources available to help make your transition feel as smooth as possible! In fact, we have interactive simulators online for your device, video tutorials, device manuals and later down the line if you need it, we also have software updates. Be sure to check out those resources when you have the time. If you would like any further assistance or if you have any questions for us, do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Oct 8, 2024

fdiaz

4 out of 5 stars review

Verified Purchase

Battery and performance are slower than old phone

I had an S21+5G and found that the S24's battery life and performance fell short. I noticed that the S24 is slower, and I am finding myself waiting for things to load and a longer response time. Maybe I have a setting wrong? Otherwise, it is comparable and works fine.

Review from Samsung US

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Dec 21, 2024

Leos mom

5 out of 5 stars review

Verified Purchase

Overall winner

I am very happy with this phone. I am coming from Note 20 Ultra. As much as I have loved the Note series over the years I was looking to go to something that was smaller, but still powerful. The S24 is that for me. The battery life is great! Love the camera. Fits much better in my small hands and in my pocket. Love the color. Still learning all the new features. Overall winner.

Review from Samsung US

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Feb 1, 2024

michael93

5 out of 5 stars review

Verified Purchase

Solid upgrade over the S21!!

I love it!! Solid upgrade over the S21! I do wish Samsung would allow me to customize the always on display though... The clock is Way too big. Way too many pixels active on the always on display. I used to be able to customize the AOD but somewhere along the way that ability disappeared.

Review from ATT.com

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Oct 10, 2024

Nappy

5 out of 5 stars review

Verified Purchase

S24 from Pixel

Long time Pixel user (5,7,8). My Pixel 7 just stopped working one day would not power on...replaced with Pixel 8 that kept overheating. Switched to S24 and couldn't be happier. It just works, fast, no overheating, great display. Only thing I miss is the Pixel Camera App. Pixel pictures were always good no matter what..just point and shoot. For the S4 I find everything is overexposed in auto mode so I end up using Pro mode to tweak. Also wish I could remove the Samsung apps I don't need/use. But overall very happy I made the switch.

Review from Samsung US

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Apr 8, 2024

Jlogsdon

5 out of 5 stars review

Verified Purchase

Great phone all around!

The S24 is wonderful in just about every way. I had the S22 Ultra prior to getting the S24. Very fast loading and switching between apps. The screen is very vibrant and shows colors better than any phone I've had before. I am loving the new AI features available! Being able to circle anything on your screen and have Google show you search results is pretty amazing to play with and also very useful. I never realized how often I could have used a feature like that in the past. I'm using it multiple times a day now. The service is great also! I have full bars of 5g service almost everywhere I have been with it so far. The one and only thing I do not like about the S24 is the size of the screen. That is not a problem with the phone though. Some people like smaller screens. I think using the big screen on the S24 Ultra for 2 years has conditioned me into thinking this screen is alot smaller than it actually is. I do miss having the built in stylus like the S22 Ultra but I didn't use it enough to really notice it missing on the S24. As much as I like this phone I think I am going to trade it back in and get the S24 Ultra. I believe that will solve my issue with the screen and stylus while also keeping all the great features I like about the base model S24.

Review from ATT.com

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Jun 26, 2024

Jeff De

1 out of 5 stars review

Verified Purchase

No problems with phone, Exchange program falsehood

Phone is fine. ATT trade in promotions are full of terms that put you at a disadvantage

Review from ATT.com

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reply from Samsung

Hi there Jeff, thanks for taking the opportunity to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any additional feedback with us regarding your recent purchase of your Galaxy S24 or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra

Sep 11, 2024

Henry

1 out of 5 stars review

Verified Purchase

Unusable

Constant ads from Samsung and Google make phone unusable. This phone spews spam.

Review from Samsung US

Helpful?

reply from R&R Team

We appreciate you taking the time to reach out to us, Henry. Our main goal is to ensure that our customers have the best experience possible. We noticed that you contacted us to provide feedback on the Galaxy S24. With the Galaxy S24, you can save old videos as epic replays with Galaxy AI, because some memories are best in slow motion. Additionally, with Live Translate, you can speak foreign languages on the spot using Live Translate with Galaxy AI. Unlock the power of convenient communication with near-real-time voice translations right through your Samsung Phone app. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Check out the link attached for instructions on how to do so. If this continues, please reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/answer/ANS00084982/ (pop-ups) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jun 10, 2024

Laina

5 out of 5 stars review

Verified Purchase

Great buy

Photos are amazing, use is easier, phone size is just right. Overall great phone.

Review from Samsung US

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