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Customer ratings & reviews for
Samsung Galaxy S24 (AT&T)
4.7 out of 5 stars
stars3,680 ratings3,680 reviews
  1. 5 stars78% (2,864)
  2. 4 stars16% (606)
  3. 3 stars3% (126)
  4. 2 stars1% (36)
  5. 1 star1% (48)
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Showing 531-540 of 3,680 reviews
Jul 14, 2025
GerbilNoises
4 out of 5 stars review

Almost Perfect.

[This review was collected as part of a promotion.] My only major gripe with this device is the overall polish of the design and UI/UX. It seems a bit ..all over the place. The volume panel doesn't match any other menu on the device, the drop-down menu quick buttons don't match the full drop-down menu. Many things are added and removed without notice nor the option to change back. I don't know what else to say, it just lacks cohesiveness through the whole experience. Take notes from googles version of Android. Everything matches, all the menus look the same, all the fonts, all the rounding degrees and colors. Every single app they have out matches as well, it isn't a mixed bag whether it's up to date design or still reminiscent of TouchWiz. (which, mind you, still had better cohesive design than modern OneUI). Just feels disorganized..and for somebody like me that favors this more than anything, it's a major dealbreaker, especially since this phone has an absolute unbeatable PHYSICAL design. (btw, forcing AI mumbo jumbo down everyone's throat isn't going to make them like it)

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
Jul 10, 2025
Lexicon
5 out of 5 stars review

Great phone, less user friendly my old galaxy

[This review was collected as part of a promotion.] I love the S24 because it's a decent quality smartphone. The camera and subsequent pictures are better than I've ever taken. The Galaxy AI that has now been forced on us all is... pointless. When I press the traditional on/ off/restart button it just brings up the "AI assistant" which I'll never use. So then I had to actually Google how to turn off or restart my phone. Additionally, it used to be that you could pull down from top of screen to get notifications and then pull down again to get settings like brightness, battery level, and saver, airplane mode, do not disturb etc. Now you pull down notifications and then swipe right to the next screen for settings. It's really a pointless change and yet another thing I had to teach my father and myself. Please just jump OFF the AI bandwagon. No one needs a large language Model on their phone. Or anywhere for that matter. We all have Google. We can all find TRUE facts by doing a little research. You've "solving a problem" that does not exist and forcing it's pointless "solution" on every user. I find it insulting and if I can get the AI off my phone I'd prefer that over trying to pause my earphones and hearing some dumb voice telling me he doesn't understand or asking for more info. When I press pause, I need silence. When I press on/ off button, I need on/off/reset not useless Gemini bothering me about stuff I don't need and didn't ask for in the first place.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
Apr 5, 2025
Taciturnsnake
5 out of 5 stars review

This phone is AMAZING

[This review was collected as part of a promotion.] This is one of, if not the best, phone I have had for a while, It responds fast, good camera quality, has good storage, and is just perfect if you want a phone that can do everything at a high level!

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
Oct 31, 2024
Jv123
1 out of 5 stars review

Atrocious from all perspectives regarding SOUND. F

My old phones from 10 years ago have better sound, better mic, better headset capability, better internal recording, better recording quality, and they don't have any delay anywhere. This trash garbage phone is the most atrocious scam I've ever seen. WHY ARE YOU STILL USING THE TYPE C HEADPHONE JACK WHEN EVERYONE HATES IT AND IT DESTROYS THE PHONES FUNCTIONALITY. EVERYTHING IS DELAYED, MUFFLED AND LOW QUALITY. THE ADAPTERS DO NOT CHANGE THIS ENOUGH AND CAUSE DELAYS AND LOW QUALITY SOUND. BLUETOOTH MAKES MY EARS FEEL EXTREME PRESSURE LIKE SOME KIND OF TERRORIST WEAPON AND IT ALSO SOUNDS ATROCIOUS. WHAT IN THE WORLD IS GOING ON!? THIS IS NOT EXCUSABLE. BRING BACK THE JACK. MY PHONE FROM 10 YEARS AGO IS FAR SUPERIOR.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
reply from Social Commerce

Hi Jv123. We appreciate you taking the time to share your feedback on the Galaxy S24. Key features of the Galaxy S24 series include advanced AI capabilities such as Circle to Search, which allows users to identify objects on their screens and retrieve relevant information effortlessly. Live Translate facilitates real-time translation during phone calls, enhancing communication across language barriers. The devices also offer impressive camera technology, including a 50-megapixel sensor and Nightography capabilities, enabling users to capture high-quality images in various lighting conditions. We appreciate you taking the time to share your thoughts about the S24's audio jack and audio performance. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 8, 2024
Brandon
1 out of 5 stars review

Worst phone I've ever owned.

I've been a galaxy user since the Note 1. Lo ed every device I've owned. Except this one. Worst phone I've ever had. This phone drops calls. Has trouble sending and receiving messages half the time. It will display 5G, but doesn't open web pages most of the time. 30% of the time when I'm talking to someone they say I sound like a robot. I know that it isn't the service provider. My wife has the same account, same plan, we could be right next to each other and she has no issues at all. Service is great. This is actually my 2nd device. The first was warrantied by the manufacturer after weeks of troubleshooting to no avail. It's a real bummer because I live galaxy phones, and this one seems like it could do a lot if only it would work right. I'm stuck with this thing for the next 2 years. Should be a good time.. good thing I carry a company phone as well incase I need to use it.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
reply from Social Commerce

Thank you for reaching out to us, Brandon. We greatly appreciate your feedback as we work on improvements regarding the Galaxy S24, particularly related to service challenges and dropped calls. During peak times or in busy areas, network towers can become overloaded, which may slow down mobile data access. Please ensure that your account is in good standing and that the service is active with your carrier, as some may reduce data access speeds after reaching a certain limit. To enhance your experience, we recommend manually downloading updates by navigating to Settings and selecting Software Update or System Updates, tapping “Download and install” or “Check for software updates.” If an update is available, it will begin downloading; you may need to tap “Download Now” on some devices. Use your phone or tablet normally to see if things improve. If your phone is dropping calls occasionally, it may be related to signal strength, while frequent drops could indicate a damaged or improperly inserted SIM card or concerns related to physical or liquid damage. We suggest troubleshooting steps such as rebooting your phone, performing a software update, or doing a factory reset, please refer to the attached link for additional troubleshooting options. If you need further assistance, feel free to contact Samsung Support, and we will be happy to help. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01001240/ (dropped calls) smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Apr 5, 2025
cimmanonroll
5 out of 5 stars review

Amazing phone with even better features

[This review was collected as part of a promotion.] The phone feels very smooth to use with its adaptable display, out-performing it's competitors with an amazing, high refresh rate display. The display, coupled with seamless actions across apps allows you to switch between many different tasks at breakneck speed. Battery life is also amazing, and lets you charge only once a day. It also has top of the line AI features that everyone would find useful.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
Nov 2, 2024
Saving Grace
1 out of 5 stars review

Heart broken

I have had the s twenty for about three months now. And I am extremely disappointed. It has literally been the most disappointing phone I have ever owned. Especially for the cost, the only thing that has been impressive is the camera and the display, but only if you're watching 4K videos or movies. Aside from watching that, there's nothing impressive about it. The phone is extremely slow. It has just been a disappointment in every way.I had the s 8 for 2 years and then the s 9 for almost 5 years and i loved everything about them. The only reason that I upgraded was after years of abuse of hundreds of times of being dropped stepped on, left in the rain, dropped in water, lost in the snow, and then finally being ran over by a car on pavement. And it still took 3 months after being ran over for the touch screen to stop reading my touch. ( still worked with a mouse) I figured it was tome to finely upgrade. So I figured as much as it broke my heart to have to get a new phone I figured I would get the best and newest version of basically the same phone I had suspecting that I would hopefully have it 4 to 5 years maybe longer. But I have been utterly disappointed.This phone doesn't even come close to comparing to s nine I used to have.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
reply from Social Commerce

Thank you for sharing your honest feedback on the Galaxy S24! Your insights are invaluable as we strive to make continuous improvements. The Galaxy S24 offers more screen size, more battery life, and increased processing power. With a 6.2" FHD+ display on the S24 and a 6.7" QHD+ display on the S24+, you'll enjoy more screen real estate than ever before. Experience optimal color and contrast with the Vision Booster feature, even on bright days. Additionally, the latest Vapor Chamber in the S24 is larger and features an enhanced heat dissipation system, allowing you to maintain peak gaming performance. We noted your concern about the phone being slow. The Device Care feature on your Galaxy S24 offers a comprehensive overview of essential aspects of your device's performance, including battery health, storage capacity, and RAM usage. It enables users to monitor these critical components effectively. Additionally, the feature allows for automatic optimization of phones and tablets, enhancing their speed and overall performance. This functionality is designed to ensure that devices operate efficiently and maintain optimal performance levels. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Be sure to check out the link attached for additional options to help get your device performing faster. If this continues to be your experience, please be sure to reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin https://www.samsung.com/us/support/answer/ANS00078985/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Apr 5, 2025
Twitchita
5 out of 5 stars review

My favorite phone ever

[This review was collected as part of a promotion.] I use this phone for work, connect with family and friends, and to learn. I love the phones ability to do seamless actions across apps which is great as i am learning app development. I have loved this phone so much.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
Apr 5, 2025
Momof2teengirls
5 out of 5 stars review

Reliable and Seamless Usage

[This review was collected as part of a promotion.] I always use Samsung Galaxy. I find it the most compatible with all of my devices. It connects seamlessly to my Samsung Galaxy Watch, my Surface computer, my Ford Bronco, and my JLab earbuds. I will remain loyal to Samsung.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199
Apr 5, 2025
Dmo999
5 out of 5 stars review

My go to phone choice

[This review was collected as part of a promotion.] I've been buying Samsung phones for years now. The quality is astounding. The features are plentiful. And I use my phone for entertainment, for work, for school. I won't get anything else at this point. I love how quickly I can move from one action to another, one app to another. And they always last me years, through drops in water and hard floors. I'd say you couldn't find a better cell out there.

Review from Samsung US
Helpful?5SIWUX5RLDJ915391551199