The quality of this paper towels has been compromised. I used to buy the Bounty brand; however I tried these about 1 year ago and I was quite pleased with the quality. Now when I get them they disintegrate as you are using them. They do not hold up well with liquids.

These used to be the best paper towels. I bought a package thinking they were the same paper towels we have been buying since it wasn’t marked new design. This new design is crap sheets are cheap and separate from each other. Will not be wasting my money again.

To much glue on the flap that holds the towels together. I have lost at least 12 full sheets per roll. Got tired of counting after the first 5 rolls. Called customer service or should I say no customer service. Only offered to let quality assurance know about the issue. Didn’t even offer to swap the towels out. If you loose 12 plus sheets every roll is it a good value? I would not recommend these because of the poor quality and and even worse customer service.

This paper towel used to be of great quality until recently. Not only were the graphics changed for the packaging, but the quality had taken a turn for the worst. Yes, the paper towels are softer, but the absorbency is NOT up to par anymore. Why change a good thing. Please, go back to the quality this paper towel once had. Please!

I quit buying bounty and only buy these. They hold up quite well. The only small issue is starting the roll. Seems like too much adhesive, which causes the first two rounds to stick together. A little difficult to get the first several sheets off without pulling all of them off.

I bought these on a few occasions hoping to like them, and I can't do it! They have a strange odor, leave lint behind, and are thinner than bounty, so you have to use more to do the same job. The only good thing about them is that they are individually wrapped. The sad part is that there are worse paper towels in the marketplace. I would recommend b/c not many people are as picky as I.

Our family, relatives, and friends have been using this product for more than 15 years every month and it has been of exceptional quality. Recently, we opened a newly purchased package and found the quality to be inferior to what it was last month. Once a thick sturdy and super absorbent paper towel and now a flimsy, super thin, awful product that rivals the super low-quality paper towel found on the shelves for fifty cents a roll. Highly disappointed and will not buy it again!!

I’ve been buying Sam’s paper towel brand for years and until recently it was comparable to Charming brand quality. Something happened within the last few months. Different supplier or different formulation. The result is a poor quality product. The paper is much thinner and it breaks apart easier. A year ago I would have given it 5 starts. Today it gets one.

I enjoy ordering products from Sam's. I love the members Mark paper towels.I buy the select a size and truly enjoy them.They are as thick as the higher priced name brand paper towels. I use a lot of them with three grandsons.Thank you for this product and thank you for allowing me to have them delivered to my home.I have been a member for many years and want to continue for the rest of my life.

I have bought this for a while now but couldn't find any due to the pandemic panic buying! My husband finally got a pack in May 2020 but I was very disappointed when I opened it up! It looked and felt like a one dollar store! The texture has been watered down and therefore does not absorb like it used to. As evident in the compared photos, you'd see that the embossed print on the sheets have also changed which indicates something has been altered in the production line! I will not be buying this again!