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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
157K ratings28.8K reviews
  1. 5 stars91% (142.9K)
  2. 4 stars6% (9,709)
  3. 3 stars1% (2,022)
  4. 2 stars0% (720)
  5. 1 star1% (1,595)

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Showing 871-880 of 28,877 reviews
Apr 12, 2020
Reviewer name: Felisha
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Poorly Cut Towels

I normally purchase this brand of paper towels but this most recent purchase was bad. The "cut lines" are not properly cut causing the need to just rip. So you don't get the correct amount of towel. First time this ever happened but it has been MULTIPLE rolls in the batch. I will still buy again since the price is good and this was the first fluke we've had with this brand. It has just been frustrating dealing with the quality of the most recent purchase.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Felisha. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Mar 6, 2021
Reviewer name: The Candyman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Only The Best When You Need It

No matter if it's a spill or cleaning, Member's Mark is hands above the rest. We have been using these paper towel for over 5 years. I like the fact that I can use a small sheet for a small job or a bigger sheet for a bigger job and Sam's has kept them available through these tough times. That means a lot.

Helpful?37YEP9R6BHPD15390012477
Apr 27, 2019
Reviewer name: dave
5 out of 5 stars
5 out of 5 stars review

Great Features

This is a great features and price and this is easy for me to order it on line and to have it deliver to my home and i need some paper towels here at the house and i did not no more in the house and individually wrapped paper towels (15 rolls i have a home aid who use the paper towels to clean up in the kit, and a paper towels to wipe my hands and when i am done with breakfast in the morning and to wipe a mess in the kitchen to on the count top

Helpful?37YEP9R6BHPD15390012477
Aug 11, 2023
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Terrible

Have been using these paper towels for years. This last batch was horrible. First off, there is no single sheet to tear. They are double sheets that are not perforated all the way through. So not only do you have to use more sheets because there is no single sheet, but they are not perforated all the way through. Hoping this is just one bad batch, but if the next one is the same, I will definitely purchase another brand.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your feedback Michelle. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail and obtain more information. Hope to hear from you.

Feb 2, 2025
Reviewer name: RedBird
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just as good as other name brands

I quit buying bounty and only buy these. They hold up quite well. The only small issue is starting the roll. Seems like too much adhesive, which causes the first two rounds to stick together. A little difficult to get the first several sheets off without pulling all of them off.

Helpful?37YEP9R6BHPD15390012477
May 30, 2018
Reviewer name: bjb103
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great Bundle Value

Great Value Bundle... They all shipped separately. The only downside was that the box, contained a disgustingly dirty box cutter, WITH THE BLADE OUT, which almost cut me. Customer Service didn't seem to think this was an issue. I am extremely grateful I didn't have my son open the box up. I cant even imagine what would have happened.

Helpful?37YEP9R6BHPD15390012477
Sep 22, 2018
Reviewer name: BobC
1 out of 5 stars
1 out of 5 stars review

Product Change

Product quality has changed. These are not the same paper towels that we have purchased for years. Price is the same but these towels are thin, crispy, rip easily and are clearly a lower grade towel. The last two purchased are poor, and very similar to the cheap Dollar Store towels. Why? What happened?

Helpful?37YEP9R6BHPD15390012477
Dec 1, 2022
Reviewer name: CC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bounty Quality Better Value!

We have exclusively used Bounty for years. With the continuous increase in prices on these disposable paper products, we decided to give these a shot and we are not disappointed. The quality is nearly identical and a little easier on the pocketbook. We will definitely buy again & highly recommend switching if you want to save some money without sacrificing quality.

Helpful?37YEP9R6BHPD15390012477
Jul 23, 2022
Reviewer name: Steve B
1 out of 5 stars
1 out of 5 stars review

Disappointed in Quality

I've been purchasing the same brand paper towels for years from Sam's and have never had an issue until now. The last batch of paper towels I purchased recently felt as thin as toilet paper and the price increased so I would expect the quality would not change because of that alone. If the price stayed the same and the quality degraded that would be one thing but to go up several dollars on the price quality should not. Very dissatisfied for the 1st time with sams and now feel I'm going to have to pay close attention to see if quality has changed on other items now.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Steve! We are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Apr 1, 2025
Reviewer name: rkyprod
1 out of 5 stars
1 out of 5 stars review

Noticeable drop in quality!

I've been buying these paper towels for several years and was always impressed that the quality rivaled Bounty for a much lower price. However, in the last delivery I received, there is a noticeable drop in quality. The towel is much thinner and one sheet is not enough to dry your hands after washing. The towel used to be plush with the embossing and now it is barely visible. Even the perforation is sub-standard, often not able to be torn cleanly. This towel was a bargain when the quality was good, but now it is no longer worth it.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!