Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
157K ratings28.8K reviews
  1. 5 stars91% (142.9K)
  2. 4 stars6% (9,709)
  3. 3 stars1% (2,022)
  4. 2 stars0% (720)
  5. 1 star1% (1,595)

Member photos

  • +182 images
Sort by |
Showing 851-860 of 28,877 reviews
Sep 22, 2018
Reviewer name: BobC
1 out of 5 stars
1 out of 5 stars review

Product Change

Product quality has changed. These are not the same paper towels that we have purchased for years. Price is the same but these towels are thin, crispy, rip easily and are clearly a lower grade towel. The last two purchased are poor, and very similar to the cheap Dollar Store towels. Why? What happened?

Helpful?37YEP9R6BHPD15390012477
Dec 1, 2022
Reviewer name: CC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bounty Quality Better Value!

We have exclusively used Bounty for years. With the continuous increase in prices on these disposable paper products, we decided to give these a shot and we are not disappointed. The quality is nearly identical and a little easier on the pocketbook. We will definitely buy again & highly recommend switching if you want to save some money without sacrificing quality.

Helpful?37YEP9R6BHPD15390012477
Jan 10, 2018
Reviewer name: ToniT
1 out of 5 stars
1 out of 5 stars review

New & Improved? AWFUL!!

I have no idea what happened to these towels, but they aren't worth 10 cents! Two ply? Ok, they are...if you think a super thin tissue of sandpaper counts as a ply. They are flimsy, thin, scratchy....not near as soft and durable as they were. My husband thinks they feel oily or something. I always recommended the Member's Mark brand because they were equal if not better than the name brand. Well, guess I am going to the brand name. I have a huge batch of these to use up first. Guess I could return them...maybe I will.

Helpful?37YEP9R6BHPD15390012477
Apr 2, 2021
Reviewer name: pvcott
1 out of 5 stars
1 out of 5 stars review

very strong smell

I buy these all the time.. Well the room I store these in started to smell... couldn't figure out the smell.. moved the package to the garage.. yep that was it.. I just opened a new roll and it has a very strong smell kind of like mold or mildew and we live in a very dry climate. Hope the next package I just ordered doesn't smell. I am afraid to use the other package because who knows what they are contaminated with.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good Morning , thank you for your helpful feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Nov 18, 2023
Reviewer name: First time online order
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fix address input (Apt number) when orderIng

The product was fine…but the problem was the ordering process did not allow an apt number to be included in the address. Even a Sam’s Club associate was unable to add it and said to order it anyway without the apt number. When the item was delivered, the FedEx person said that without the specific apt number the item could be sent back. He said he that he took extra time to ask around for my apt, but cannot guarantee that another delivery person would do the same. This was my first time to do an online order…not a good experience.

Helpful?37YEP9R6BHPD15390012477
Jun 2, 2025
Reviewer name: Crystal
1 out of 5 stars
1 out of 5 stars review

Not the Same Quality

For the past 7 years, I have religiously purchased these paper towels. I bragged about the awesome quality and the amazing price. Well, that all changed with this last batch of paper towels that I purchased. I thought that I was the only one who noticed that these paper towels were not the same. However, my husband, who never cares about things like this, mentioned how "off" these paper towels were. They do not absorb well and they even shred apart! I do not know what has changed with this batch, but I don't like it!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Crystal, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Mar 11, 2020
Reviewer name: Purchasing Dept
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Gen. Manager

Have been buying these for a long time. I have noticed that the sheets are definitely thinner and tear much easier when wet than they were about a year ago. I recently found 6 rolls in a storage closet that were purchased over a year ago. You can feel the difference between the newer ones versus the older ones. There is a distinct difference in the thickness of the sheets.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Dec 21, 2025
Reviewer name: PATRICIA
4 out of 5 stars
4 out of 5 stars review

Now half as thick as they used to be

Did you really think we wouldn’t notice you made the towels half as thick as in the past? These used to be the best towels, thick , firm and really absorbent. Now they are thin, limp, just like any run of the mill towel but you sure as heck managed to keep your sky high price.

Helpful?37YEP9R6BHPD15390012477
Feb 6, 2021
Reviewer name: Kasha647
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best paper towels on the market !!!

Best paper towels on the market. Strong holds up to anything we use it for either a big mess or small they get the job done. We have been using these for 7+ years and we will keep using them. The select a size perfect for all our needs. If I can't get them at the store I can always order online and have them shipped right to my house. What a game changer.

Helpful?37YEP9R6BHPD15390012477
Jun 12, 2025
Reviewer name: JamesE
2 out of 5 stars
2 out of 5 stars review

Gone Down Hill

I've been buying these forever. However, the package I bought last week seems to be only half the thickness they were before and they feel really cheaply made. Maybe it's a bad batch or something, but if this keeps up, I will not buy these anymore.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning James, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!