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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

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Showing 641-650 of 28,388 reviews
Jun 2, 2025
Reviewer name: Crystal
1 out of 5 stars
1 out of 5 stars review

Not the Same Quality

For the past 7 years, I have religiously purchased these paper towels. I bragged about the awesome quality and the amazing price. Well, that all changed with this last batch of paper towels that I purchased. I thought that I was the only one who noticed that these paper towels were not the same. However, my husband, who never cares about things like this, mentioned how "off" these paper towels were. They do not absorb well and they even shred apart! I do not know what has changed with this batch, but I don't like it!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Crystal, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

May 15, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not what they once were….

Not what they used to be. Don't waste your money. You are better off stick8ng to name brands and buying on sale. The only good thing about this roll is the amount of towels on the roll…but the quality is comparable to the cheapest brands you can find.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 18, 2023
Reviewer name: First time online order
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fix address input (Apt number) when orderIng

The product was fine…but the problem was the ordering process did not allow an apt number to be included in the address. Even a Sam’s Club associate was unable to add it and said to order it anyway without the apt number. When the item was delivered, the FedEx person said that without the specific apt number the item could be sent back. He said he that he took extra time to ask around for my apt, but cannot guarantee that another delivery person would do the same. This was my first time to do an online order…not a good experience.

Helpful?37YEP9R6BHPD15390012477
Feb 19, 2023
Reviewer name: Byron Krelb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Only serviceable.

Not quite as absorbent as the name brand product but serviceable. Slightly thinner. However, you do get more sheets per roll and more rolls per case. I like the name brand better and will probably go back even though they are more expensive. I just prefer the better quality as opposed to the greater quantity per roll. But that's just me. Probably OK for most people.

Helpful?37YEP9R6BHPD15390012477
Apr 8, 2022
Reviewer name: NS
1 out of 5 stars
1 out of 5 stars review

So much LINT ! What has changed ??

I'm not sure what has changed, but theres so much lint that is falling from these rolls lately. We can actually see the small chunks of lint on the paper towels and they drop on our counter every time we pull off a towel to use. Never had this happen before, but its making such a mess.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Feb 27, 2023
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Terrible product new cheap design same package

These used to be the best paper towels. I bought a package thinking they were the same paper towels we have been buying since it wasn’t marked new design. This new design is crap sheets are cheap and separate from each other. Will not be wasting my money again.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Lisa. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Oct 7, 2020
Reviewer name: Jen B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this Paper Towel!!

This is my favorite paper towel! Love that it is select-a-size, each roll comes individually wrap (keeping it clean/sanitized until needed), and holds up well. Tears easily off the roll and is not wimpy at all at cleaning up messes! Our 2 local Sam’s club closed a few years ago, but I keep my membership so that I can get on-line shopping & shipping and my nearest club is only a little over an hour away. Though I have multiple BJ’s & Costco nearby, Sam’s Club is still my absolute favorite!

Helpful?37YEP9R6BHPD15390012477
Feb 2, 2025
Reviewer name: RedBird
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just as good as other name brands

I quit buying bounty and only buy these. They hold up quite well. The only small issue is starting the roll. Seems like too much adhesive, which causes the first two rounds to stick together. A little difficult to get the first several sheets off without pulling all of them off.

Helpful?37YEP9R6BHPD15390012477
Jul 25, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Good product, poor delivery.

The product is fine, but your local driver needs to be fired. I shouldn't have to put in the "Special Instructions" box to leave the products on my front porch, which is standard, where it's visually protected from the road by bushes. Instead, they put it out in front of my garage in the wide open for all to see & risk "porch pirates" stealing my products. The distance difference is merely 20 feet. That's lazy & unacceptable.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist

Jun 12, 2025
Reviewer name: Craig
1 out of 5 stars
1 out of 5 stars review

Sam's changed the paper towels and now they suck.

Wow, you changed the paper towels. You only made 2.2 Billion dollars in profit in 2024. Guess you didn't make enough money so you had to cheapen the paper towels. I use these for work. 10 years ago the main reason I joined Sams was because these were so superior to anything else. You can't hate gigantic corporations enough. Guess BILLIONS to your share holders just isn't enough. Unbelievable.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Craig, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!