Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

Member photos

  • +167 images
Sort by |
Showing 631-640 of 28,388 reviews
Feb 3, 2018
Reviewer name: don
3 out of 5 stars
3 out of 5 stars review

what happened?

Have been buying this brand of paper towels for many years. This batch purchased January 2018 is of considerable less quality and thickness of the previous purchases under this brand name Member?s Mark. Therefore my question, ?what happened? ? Now for the price they charge you can simply go to the grocery store and buy an off brand and get the same quality. Quite disappointed.

Helpful?37YEP9R6BHPD15390012477
Jun 23, 2022
Reviewer name: jaybird
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Favorite Paper Towels

After being a loyal user of another brand of paper towels, I tried these because another shopper in the store told me that she really liked these. She even tore a small hole in the package of the ones she was buying so that I could feel them. I decided to purchase them and I have never looked back. They are reasonably priced, absorbent, tear easily and a little goes a long way.

Helpful?37YEP9R6BHPD15390012477
Nov 18, 2023
Reviewer name: First time online order
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fix address input (Apt number) when orderIng

The product was fine…but the problem was the ordering process did not allow an apt number to be included in the address. Even a Sam’s Club associate was unable to add it and said to order it anyway without the apt number. When the item was delivered, the FedEx person said that without the specific apt number the item could be sent back. He said he that he took extra time to ask around for my apt, but cannot guarantee that another delivery person would do the same. This was my first time to do an online order…not a good experience.

Helpful?37YEP9R6BHPD15390012477
Dec 1, 2022
Reviewer name: CC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bounty Quality Better Value!

We have exclusively used Bounty for years. With the continuous increase in prices on these disposable paper products, we decided to give these a shot and we are not disappointed. The quality is nearly identical and a little easier on the pocketbook. We will definitely buy again & highly recommend switching if you want to save some money without sacrificing quality.

Helpful?37YEP9R6BHPD15390012477
May 15, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not what they once were….

Not what they used to be. Don't waste your money. You are better off stick8ng to name brands and buying on sale. The only good thing about this roll is the amount of towels on the roll…but the quality is comparable to the cheapest brands you can find.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 29, 2024
Reviewer name: Marie
3 out of 5 stars
3 out of 5 stars review

Paper towels

Before covid and inflation, these were GREAT. They filled my enclosed paper towel holder up. They would scrub the sides until about 10-12 were used. Now, they barely fill it 3/4 full. The sheets are much thinner also. The price has gone up considerably, and the product has shrank. If we were paying more for the same, it would be ok, but we get less product.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Marie! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Jun 12, 2025
Reviewer name: Craig
1 out of 5 stars
1 out of 5 stars review

Sam's changed the paper towels and now they suck.

Wow, you changed the paper towels. You only made 2.2 Billion dollars in profit in 2024. Guess you didn't make enough money so you had to cheapen the paper towels. I use these for work. 10 years ago the main reason I joined Sams was because these were so superior to anything else. You can't hate gigantic corporations enough. Guess BILLIONS to your share holders just isn't enough. Unbelievable.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Craig, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Dec 9, 2024
Reviewer name: DD
1 out of 5 stars
1 out of 5 stars review

Poor Quality, Use to Be Good

The quality of these paper towels has really gone down hill. They use to be fairly thick and absorbent, and now as soon as the water hits them, they just disintegrate. They are so flimsy now. I sure hate this because the price keeps going up, but the quality has diminished. I will have to find something else. This is one of the main reasons i shopped at Sam's club so, I wouldn't have to be in the stores buying paper towels every week.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Apr 1, 2025
Reviewer name: rkyprod
1 out of 5 stars
1 out of 5 stars review

Noticeable drop in quality!

I've been buying these paper towels for several years and was always impressed that the quality rivaled Bounty for a much lower price. However, in the last delivery I received, there is a noticeable drop in quality. The towel is much thinner and one sheet is not enough to dry your hands after washing. The towel used to be plush with the embossing and now it is barely visible. Even the perforation is sub-standard, often not able to be torn cleanly. This towel was a bargain when the quality was good, but now it is no longer worth it.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 2, 2026
Reviewer name: Nicholas
3 out of 5 stars
3 out of 5 stars review

so huge

Why is there so many I mean it is not like I'm going to be like AHHHHH I SPILLED RANCH ON ME every day. so then how to open them just rip a hole and dump them all out like GO OUT GO OUT GO OUT GO OUT the paper towels are made of paper fresh from trees. They can also be used for toilet papering houses at 2am then the dude wakes up and is like BROOOO WHO TP'D MY HOUSE so that is the too many paper towels oh and they wipe messes well.

Helpful?37YEP9R6BHPD15390012477