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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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Dec 6, 2025
Joe
1 out of 5 stars review

I use to swear by these paper towels, this last batch were paper thin, not as absorbent as before, this will be the last time I purchase these, Kroger brand paper towels are super thick and are absorbent and of much higher quality. What a let down.

Helpful?37YEP9R6BHPD15390012477
Mar 10, 2022
Please help
1 out of 5 stars review

They Have an Odor and Leave Lint Behind

I bought these on a few occasions hoping to like them, and I can't do it! They have a strange odor, leave lint behind, and are thinner than bounty, so you have to use more to do the same job. The only good thing about them is that they are individually wrapped. The sad part is that there are worse paper towels in the marketplace. I would recommend b/c not many people are as picky as I.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Paper Towels, it would help if you have a moment to call us so we can obtain important manufacturing date code information and possible samples. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 2, 2025
Crystal
1 out of 5 stars review

Not the Same Quality

For the past 7 years, I have religiously purchased these paper towels. I bragged about the awesome quality and the amazing price. Well, that all changed with this last batch of paper towels that I purchased. I thought that I was the only one who noticed that these paper towels were not the same. However, my husband, who never cares about things like this, mentioned how "off" these paper towels were. They do not absorb well and they even shred apart! I do not know what has changed with this batch, but I don't like it!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Crystal, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Oct 25, 2022
Lakenani
5 out of 5 stars review

Verified Purchase

Love that they rip in smaller sheets

Great absorbent towels

Helpful?37YEP9R6BHPD15390012477
Jan 30, 2026
Tina
1 out of 5 stars review

Not what it used to be

These paper towels used to rival any premium brands. They are now a low end product while the price continues to rise. Members Mark brand has become a true generic off brand rather than the quality you used to be able to expect from Sam’s club. Time to move on from this I guess.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Tina, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Mar 4, 2019
BJ
5 out of 5 stars review

members mark paper towels

I enjoy ordering products from Sam's. I love the members Mark paper towels.I buy the select a size and truly enjoy them.They are as thick as the higher priced name brand paper towels. I use a lot of them with three grandsons.Thank you for this product and thank you for allowing me to have them delivered to my home.I have been a member for many years and want to continue for the rest of my life.

Helpful?37YEP9R6BHPD15390012477
Jun 15, 2023
dolphin86
1 out of 5 stars review

Did you change the formula or thickness?

I bought these for years, one of the staples of Sams Club. But the thickness has dropped. I know they have changed Because I had some old rolls, and compared. it’s a big difference. They used to be like bounty, now they are like rolls they sell at the 99 cent store, cheap and thin. Bring back the original formula.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning and thank you for your helpful feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Feb 27, 2019
woof
5 out of 5 stars review

WAY better deal! Here's the math!

First off, I'm not a review writer. We have used Bounty for YEARS. I finally decided to give the Members Mark Towels a try. I seriously don't notice ANY difference. So with that, here's the math I plugged before I purchased. Posting to save others time: Sam's 15 rolls x 150 sheets; 95.5 square meters - $18.48 = $.19/s.m. Bounty 12 rolls x 120 sheets; 58.8 square meters - $19.98 = $.34/s.m. Bounty 12 rolls x 147 sheets; 73.2 square meters - $25.98 = $.35/s.m. In other words, Bounty is almost TWICE AS MUCH! Never again. Click helpful if it was; curious if anyone reads this. Thanks.

Helpful?37YEP9R6BHPD15390012477
Aug 11, 2023
Michelle
1 out of 5 stars review

Terrible

Have been using these paper towels for years. This last batch was horrible. First off, there is no single sheet to tear. They are double sheets that are not perforated all the way through. So not only do you have to use more sheets because there is no single sheet, but they are not perforated all the way through. Hoping this is just one bad batch, but if the next one is the same, I will definitely purchase another brand.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your feedback Michelle. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail and obtain more information. Hope to hear from you.

Dec 9, 2024
DD
1 out of 5 stars review

Poor Quality, Use to Be Good

The quality of these paper towels has really gone down hill. They use to be fairly thick and absorbent, and now as soon as the water hits them, they just disintegrate. They are so flimsy now. I sure hate this because the price keeps going up, but the quality has diminished. I will have to find something else. This is one of the main reasons i shopped at Sam's club so, I wouldn't have to be in the stores buying paper towels every week.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.