I’ve been buying Sam’s paper towel brand for years and until recently it was comparable to Charming brand quality. Something happened within the last few months. Different supplier or different formulation. The result is a poor quality product. The paper is much thinner and it breaks apart easier. A year ago I would have given it 5 starts. Today it gets one.

Don’t bother!

For those that don't mind being forced to buy select-a-size they are fine. If you need full sheet, Sam's quit stocking them in their brand or any other. I keep my membership primarily for papergoods and produce. Sam's is forcing me to take my business elsewhere since they are no longer stocking what I need. This "membership" just isnt worth it anymore. Disapointed.

Sorry to see the recent change in quality. Probably half the thickness and absorbency compared to last purchase. It now takes two hands to pull a sheet from a roll without it tearing (not along perforated marks). I took a little step down in quality from Bounty a while ago but got used to it. There's no way I'll accept this new downgrade, just another item I won't buy.

I have been loyal to this paper towel for many many years. UNTIL this new packaging obviously meant changes on the product as well! This change apparently happened to save the company money - these towels are made cheaper, feel cheaper, tear apart from the roll all kinds of crazy, not as absorbent. Might as well buy the super cheapo paper towels from the grocery store - feels, looks and acts like that cheapo quality!

Not horrible, but wouldn’t buy these again. It’s hard to just have one sheet tear off, usually end up with two. Which then ends up being fine because it takes two of these to clean things up opposed to usually needing only one sheet of Bounty paper towels. Doesn’t feel like it’s worth the cost savings to buy.

I have no idea what happened to these towels, but they aren't worth 10 cents! Two ply? Ok, they are...if you think a super thin tissue of sandpaper counts as a ply. They are flimsy, thin, scratchy....not near as soft and durable as they were. My husband thinks they feel oily or something. I always recommended the Member's Mark brand because they were equal if not better than the name brand. Well, guess I am going to the brand name. I have a huge batch of these to use up first. Guess I could return them...maybe I will.

These used to be the best paper towels. I bought a package thinking they were the same paper towels we have been buying since it wasn’t marked new design. This new design is crap sheets are cheap and separate from each other. Will not be wasting my money again.

I've been purchasing the same brand paper towels for years from Sam's and have never had an issue until now. The last batch of paper towels I purchased recently felt as thin as toilet paper and the price increased so I would expect the quality would not change because of that alone. If the price stayed the same and the quality degraded that would be one thing but to go up several dollars on the price quality should not. Very dissatisfied for the 1st time with sams and now feel I'm going to have to pay close attention to see if quality has changed on other items now.

ughhh. I'm so irritated with the way my last pack of these won't fit on my Kitchen Aid paper towel holder, been getting these exact paper towels for years without any issues and with the last pack, every roll I've tried will not go on the holder. Super bummed esp considering I just had rotator cuff surgery and down to one arm. I usually end up tearing up half the roll trying to force it on. For $20 this is unacceptable, now I'm gonna be worried for my next purchases.