Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for

Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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4.9 out of 5 stars

stars151.1K ratings27.9K reviews

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Dec 8, 2025

ALEXIS

2 out of 5 stars review

used to love these paper towels. it was great quality for a great price but theyve changed the quality and theyre now like the cheap paper towels that dont pick anything up without using half a roll at a time. will not be buying again.

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reply from Consumer Relations

Good Morning Alexis,. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Dec 29, 2025

STEPHANIE

2 out of 5 stars review

Used to be great, now feel cheaply made.

I have used these paper towels for years and they have always been the best. But this last pack I bought, they are different. They feel like a cheap paper towel. I'm really bummed about this.

Helpful?

reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Jan 12, 2026

MARIA

1 out of 5 stars review

Why did you change your paper towels?

My last purchase members mark paper towels in Dec 2025 was so disappointing. I’ve been buying these for over 25 years and now Sams has changed the formulation, they are thin and don’t hold up. Just terrible

Helpful?

reply from Consumer Relations

Good Morning Maria, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Dec 28, 2025

TALIA

3 out of 5 stars review

Lower quality

This has always been the paper towel I've bought, but the last two times I've noticed a decrease in quality, and it doesn't have the perforated line for tearing, so it just rips apart when I try to use it.

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Jan 1, 2026

anonymous

3 out of 5 stars review

The quality of these paper towels has gone down over the past two months! They used to be so plush and nice, but now they feel cheap and don't absorb nearly as much. Like everything, quality isn't there anymore.

Helpful?

reply from Consumer Relations

Good Morning Morgan, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

May 22, 2026

Christopher

5 out of 5 stars review

I prefer these towels to any of the higher priced options. These are tough enough for everything but just light enough to not feel like a waste when using regularly.

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May 11, 2026

Pamela

1 out of 5 stars review

Deteriorating Quality - No Longer Favorite Brand

Towels aren't perforated well. In last three bundles i've purchased almost all rolls are affected. instead of being able to rip off a dingle sheet, the perforations are every 3rd/4th sheet. its VERY aggrivsting!!!

Helpful?

reply from Consumer Relations

Good Morning Pamela, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025

Henry

3 out of 5 stars review

Quality Has Declined

We have used these towels for years and have been very happy with them; unfortunately the quality was degraded in the recent package we bought. They were thinner, stiff, and didn't tear as well. Sam's has evidently moved to a different supplier.

Helpful?

reply from Consumer Relations

Good Morning Henry, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Nov 21, 2025

Daniel

1 out of 5 stars review

what happened to these paper towels. They used to be compatible to Bounty. Now their like a napkin. their so thin and cheap feeling and they don't absorb. i won't buy them again. Their not worth the savings.

Helpful?

reply from Consumer Relations

Good Morning Daniel, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Nov 21, 2025

Nichole

3 out of 5 stars review

I used these paper towels for years and was satisfied and happy with the product but now these paper towels has gotten so thin. What have yall done to my favorite paper towels. Now so have to find another brand☹️

Helpful?

reply from Consumer Relations

Good Morning Nichole. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!