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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

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Showing 3,951-3,960 of 28,388 reviews
Apr 11, 2019
Reviewer name: Paper Towels
3 out of 5 stars
3 out of 5 stars review

Did these recently "change"?

I have been buying these for the last 2+ years and have had no problems. We just bought another "case" and while they still work well they tear horribly. Never a full tear apart. Again, they work just as good as they always have it's just hard to get a perfect tear. Sounds silly but I don't like change lol

Helpful?37YEP9R6BHPD15390012477
Nov 27, 2017
Reviewer name: Exasperatedinoklahoma
1 out of 5 stars
1 out of 5 stars review

They've changed........and it's not good.

I was in a hurry and didn't notice the warning sign on the package. "NEW & IMPROVED!" it says. "Thicker & longer lasting" it says. The difference was immediately apparent when I opened the first roll. What were once good, quality, 2 ply paper towels, have unfortunately been replaced with second-rate, 2 ply paper towels, that are now, IMHO, more comparable to a poor quality, budget brand. After years of being loyal to this brand, I'll be exploring other options..........as this will be the last time I purchase Member's Mark paper towels.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1201087A when calling. <br />Thank you,<br />Consumer Relations

Oct 25, 2022
Reviewer name: Lakenani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love that they rip in smaller sheets

Great absorbent towels

Helpful?37YEP9R6BHPD15390012477
Nov 11, 2022
Reviewer name: AM
5 out of 5 stars
5 out of 5 stars review

best ever

Every time I go to Sam’s… I get their paper towels and that’s my jam, They wipe up messes better than Brawny, Other paper towels are thin and scrawny, Cheaper than Bounty and that’s what’s up, Soaks the pee off the floor from your brand new pup, Just swipe up the crumbs and give it a toss, Cleaning up spills like a paper towel boss, Everyone loves them and that’s the reason, I’m fighting people for them like it’s hurricane season, so next time you’re in Sam’s I suggest you buy, because they are the best and now you know why…

Helpful?37YEP9R6BHPD15390012477
May 30, 2020
Reviewer name: MF
5 out of 5 stars
5 out of 5 stars review

Absorbent & Thick

First time purchasing and I am very impressed at the quality of this paper towel for the value. Very hygienic and can pack a couple in the car as I am always on the go with no issues as they are individually wrapped. These are thick and very absorbent. I am very satisfied with this purchase.

Helpful?37YEP9R6BHPD15390012477
Mar 13, 2024
Reviewer name: NK
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Way too thin to be of any medium to heavy use!

Don’t bother!

Helpful?37YEP9R6BHPD15390012477
Aug 22, 2019
Reviewer name: MM
1 out of 5 stars
1 out of 5 stars review

Not Scored For Small Sheet

The last package of these I got are not scored to the small sheets shown in the images for “select and tear”. We end up having to tear ourselves because the perforation marks are far and few. I pulled paper towels to the end of my counter (very long) before I came across a score mark and could actually tear a sheet off. Have wasted most of the roll because of this.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning MM..Our apologies for this occurrence. If you can please give us a call at 888-301-0332 we would like to hear more about this experience and obtain product information and samples if available. Looking forward to hearing from you!

Mar 25, 2019
Reviewer name: PattiMac
3 out of 5 stars
3 out of 5 stars review

Not absorbent

We usually buy Bounty paper towels. But, took a chance buying these based on how many people we saw walking around with them in their cart. First impression was they "felt" like Bounty, but when drying my hands with a 1/2 sheet like I normally do with Bounty, found that I needed a second half sheet to get the job done. Same thing for cleaning up spills. Disappointing. Now we're stuck with these until they are gone, which won't take long because we're having to use so many. What I would change about these: Absorbency. Leave out the individual wrapping.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Patti, thank you for your helpful feedback and suggestion. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Dec 11, 2019
Reviewer name: Jack
1 out of 5 stars
1 out of 5 stars review

Quality and Bugs

I have bought these for over 10 yearas. Recently, I bought a package and noticed bug parts on the bottom inside one of the rolls. I thought okay it crawled in from the store and we need to make sure we get it from the top of the stack and check the bottom. Then, two rolls later I found bug parts inbetween like it was apart of the roll which leaves me to believe parts are being processed during the inital making of the paper towels. I've been looking closely now and notice the paper towels have black spots and specs of something. These are filthy papertowels. Did you change manufacture because they nasty and also thinner? I definity will not be using these again and will pay more for another brand!!!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Evening Jack. We are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Bath tissue. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Jun 13, 2018
Reviewer name: kat11218
2 out of 5 stars
2 out of 5 stars review

Thin and linty!

Not happy at all with these paper towels. We are a Bounty family and decided to try Member's Mark, because how bad could they be? Full sheets, yay! The towels are thinner than a Bounty towel, but that's not a problem as long as they absorb which they kinda did but not as well. However,after drying his hands, my husband had lint all over his hands and then clothing. Not our favorite purchase by far and if I could return the 14 unopened rolls I would.

Helpful?37YEP9R6BHPD15390012477