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Customer reviews for DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner
4.1 out of 5 stars
stars659 ratings377 reviews
  1. 5 stars63% (417)
  2. 4 stars15% (97)
  3. 3 stars6% (42)
  4. 2 stars4% (28)
  5. 1 star11% (75)
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Showing 331-340 of 377 reviews
Jun 19, 2020
AF
1 out of 5 stars review

Unacceptable quality

For almost $500, more after tax, this unit should function well. The fan makes some strange sounds and the amount of “cold” air pushed out by both the AC and the dehumidifier parts is disappointing. I get more from a 3800/8000 BTU unit than this thing. It's going back.

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reply from DeLonghi Customer Care

Hello AF, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jun 14, 2023
lynred
1 out of 5 stars review

Terrible

Junk! Bought this unit May, 2022r at local Sam's Club. I used it twice while camping. I followed the instructions and completely drained the unit before storing. Last week, I plugged in my portable air conditioner and was surprised to get a flashing HL message. When I checked, HL means that the unit is full of water and needs to be drained. This unit was drained after the second use. before it was stored. I am very good at taking care of things hat cost good money, I need a unit that works

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reply from DeLonghi Customer Care

Hello Lynred,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Jun 20, 2020
Lorie B
4 out of 5 stars review

cools but loud

My central AC failed at the beginning of the warm season when the temps went into the 90's. In the crunch, we put this on the stair landing of my 2000 sqft colonial style home and with a couple of fans it helped keep the 1st and 2nd floors a tolerable 75 degrees during the day and night. After getting the central AC repaired, I now use it in a southwest facing bedroom that gets a lot of sun and is usually much warmer than the rest of the house. My only complaint is that i find it too loud to run in a bedroom while sleeping.

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Jun 1, 2023
Mo
1 out of 5 stars review

Bad experience

I bought last year, June July… Used for a couple months and stored it for winter! Tried to plug it in and say pf and will not come on or work.. I've seen air conditioners work for 10+ years used. This is saddening considering I really only got to use a 300 ac for 2/3 months Sam's Cln please help

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reply from DeLonghi Customer Care

Thank you for taking the time to provide valuable feedback about our Pinguino. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and one of our lovely brand specialists would be more than happy to assist you. Thank you.

Sep 8, 2019
Alexsis
5 out of 5 stars review

Great so far

I bought this a week ago due to my central ac unit running all day and not cooling the house causing an extremely high light bill. It was very easy to install & so far I love it. I put this in my living room and a window unit in each other room and I keep the central ac off and just run these all day & I have noticed a decrease in the daily usage for my light bill. It is not that loud either and the fact that it has a remote is pretty nice. Also the color compliments my furniture and decor in the living room :)

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Oct 19, 2022
J Corn
1 out of 5 stars review

Not recommend for Texas heat

We had terrible heat in Texas this year. I had all 3 units stop working during JULY n August 2022. They made a horrible bang n all these plastics pieces came flying out of the exhaust. . On all three units, One at a time. None of my units thermostats were set on high because of electric costs,for me. I read that Whitners portable units have dual exhausts because the heat is tremendous inside the units. I think DeLongi should not use such flimsy plastic blades on the humidifiers and the exhaust system needs an updated version like Whitners portables. Sams sells these products also.

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reply from Supplier Response

We appreciate you taking the time to bring this to our attention. <br />We understand this has not been a positive experience and we hope once we connect, we can rectify this quickly. We always try to excel and offer the best experience possible. It doesn’t seem that has happened here so we ask that you contact us directly so we can better assist you. We can be reached M-F between 9am and 6pm at 888 977 3578.<br /><br />We apologize for this inconvenience and look forward to hearing from you soon.<br />Thank you

Aug 7, 2022
C GLENN
5 out of 5 stars review

Could not be happier

I purchased this unit as a back-up AC in the event that I lose power during hurricane season (I also have a Firman tri-fuel generator in case I lose power). I tested it today and it worked flawlessly cooling my entire downstairs area for several hours in the middle of the day. The high today was 88 and it cooled very quickly to a very nice 71.

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Jul 11, 2020
Steena
3 out of 5 stars review

Eh

Long story short, our AC went out on a 95 degree day, so I ran to Sams, came home, hooked it up, and it started cooling pretty quickly. We have a small bedroom on the second floor of a Cape Cod and it kept it cool but didn't go beyond that room. It's very loud as well. So loud, that at 1:30 in the morning, I grabbed the mattress out of the spare bedroom and brought it down to the living room and slept there instead with just a ceiling fan running.

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reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Apr 6, 2022
Lacylovely
5 out of 5 stars review

Wow great device

[This review was collected as part of a promotion.] Got this air conditioner two weeks ago it came in fast delivery, very heavy box. It very easy to install and even comes with a wifi remote control to be able to control temp from any room. It stylish black and looks alot better then other conditioner. Highly recommend

Review from De'Longhi
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Apr 11, 2022
cbz350
5 out of 5 stars review

A work horse

[This review was collected as part of a promotion.] This Pinguino DeLuxe unit sure does pack a punch. If you have a room that you need to cool down temporarily or just give your normal unit a boost in the summer, this unit will do the trick. It is easy to setup and use and will have you cooled down before you know it.

Review from De'Longhi
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