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Customer reviews for DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner
4.1 out of 5 stars
stars
659 ratings377 reviews
  1. 5 stars63% (417)
  2. 4 stars15% (97)
  3. 3 stars6% (42)
  4. 2 stars4% (28)
  5. 1 star11% (75)

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Showing 331-340 of 377 reviews
Aug 15, 2021
Reviewer name: CRS
1 out of 5 stars
1 out of 5 stars review

Not to good

I was hoping this would work better than it does. There is no way this could cool 700sqft room. I couldn't even cool 450sq ft room. It was more on the quiet side than some of the others I have tried but it just can't keep the room cool. It almost seems like it pulls hot air from the exhaust tube but even it it didnt it still wouldn't cool the room .

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reply from Supplier Response

Hello, we are sorry to hear our Portable Air Conditioner was not suitable for your cooling needs. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to speak with you about your unit and your home's cooling needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Sep 6, 2021
Reviewer name: Terry117
4 out of 5 stars
4 out of 5 stars review

Good air conditioning unit for cooling a room.

I have 2 of these units and an older DeLonghi. I live in Florida and initially purchased the first 1 to have in case my central air conditioner went out. That older unit was not enough, so I purchased this unit in June 2021. My central Air conditioning is old and it finally died in August 2021. I set-up up my 2 units and quickly realized I needed another for my 1100 SF home. I have 1 in the main living area, 1 in the room that houses my parrots, and 1 in my bedroom. Using 3 of these does cool the house down to a good temperature and buys me time to save to purchase another central A/C unit. This unit cools well, however, I have to empty the tank often. I called DeLonghi and they said the high humidity in Florida is the reason that I have to empty the tank so often. The tank spout is very low on the unit. I put a paper bowl under it to empty it. When the temperatures were in the mid 90's, the AC units did a good job cooling my home. Now that the outside temperatures are in the mid to high 80's, the AC units have no trouble keeping up. Just know that this unit is designed to cool individual rooms, not a home. If I could change anything on this unit it would be 2 things. Maybe have an water tank that is easier to empty rather then the low short spout. The other is the window kit. The exhaust hose does not stay in the unit very well. I used packing tape to help hold it. There has to be a way the exhaust hose could snap-in securely on the unit.

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reply from Supplier Response

Hi Terry, thank you for providing your feedback regarding our De'Longhi Pinguino Portable Air Conditioner. If you ever require assistance with your unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Aug 3, 2019
Reviewer name: BigB
3 out of 5 stars
3 out of 5 stars review

Cools well, but major design flaw

After using this product for the first time, the point where the hose attachment connects the unit broke, thus making the hose attachment insecure. After researching this issue it appears as though the model sold at Sam's is an older model. A Sam's competitor sells a similar unit with more features and the hose connection point to the unit has been redesigned, and appears to be a significant improvement. However, the competitor's unit sells for about $100 more. I returned the unit and got a replacement. Hopefully I won't have the same problem with the replacement unit. Otherwise, the product works as advertised. Finally, I called customer service about the issue and after being on hold for about 35 minutes I finally ended the call. I also sent an email and received from the company a non-responsive email. Buyer beware!

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reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

May 3, 2022
Reviewer name: Debs123
5 out of 5 stars
5 out of 5 stars review

Amazing Air Conditioner!

[This review was collected as part of a promotion.] The Delonghi - Pinguino DeLuxe PAC EX390LN 700 sq ft Portable Air Conditioner is amazing! It works very well and is able to cool down my large family room in just a few minutes. The directions were simple and easy to follow. I especially like the fact that it's not loud like other portable ac units. I live in Texas, so it gets extremely hot and humid. I'm so glad I'm able to simply turn on this unit and have a cool room in no time.

Review from De'Longhi
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Apr 7, 2022
Reviewer name: Jpsp8184
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I absolutely love this Pinguino DeLuxe portable air conditioner. I do competition bbq cookoffs and in the summer it gets crazy hot here in Texas. I've used it for numerous events and it has been a lifesaver. I absolutely recommend this to anyone that wants a portable air conditioner that feels like a wall unit. Cold air is not a issue. Love it

Review from De'Longhi
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Apr 11, 2022
Reviewer name: bob27
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I bought this a month ago to use for our mobile ranch house. The unit is super easy to install and cools the entire room. I dig the sleek design and love the color. Solid alternative for a clunky window unit.

Review from De'Longhi
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Apr 21, 2022
Reviewer name: atxred
5 out of 5 stars
5 out of 5 stars review

Fit for a Penguin

[This review was collected as part of a promotion.] This thing works incredibly well, setup is very simple, and while very large and heavy, the included wheels make moving this from room to room not too painful. It comes with everything you need to get it going, you don't need to drain it unless you move it, and it doesn't need an external drip pan. The included remote makes using this is a large room, which it has no problem turning into an icebox if you're so inclined, an absolute pleasure. 2 things of note. I have not used this for a long time, so I cannot speak to how this effects your energy bills. I've seen people claim it helps lower them, but I can't speak to that. Also, some windows require finagling.

Review from De'Longhi
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Apr 10, 2022
Reviewer name: Wolvinesgirl
5 out of 5 stars
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] We got this to set up in our bedroom that is always running hotter than the rest of the house. The portable air conditioner is fast and easy to set up. It is able to cool our fairly large room quickly and is quieter than I was expecting.

Review from De'Longhi
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Apr 18, 2022
Reviewer name: Sandro
5 out of 5 stars
5 out of 5 stars review

Amazing Unit.

[This review was collected as part of a promotion.] Can't say enough about this a/c unit. I have a gym set up in one of my garages, and it gets pretty hot in there. I won't say the other brand, but I got this unit to replace my old one and it's SO much better. Cools the room faster and it does it way quieter. Very happy with this unit. It's sleek, easy to use, and powerful.

Review from De'Longhi
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Apr 10, 2022
Reviewer name: Brendapap
5 out of 5 stars
5 out of 5 stars review

Awesome single room air conditioner

[This review was collected as part of a promotion.] I absolutely love this air conditioner. It stands alone in a room, has a vent for the window, and works awesome. It has different speeds and different modes.I use it in our bedroom all the time. It makes it much easier to sleep in a cold bedroom. It is not too noisy it does not leak water either. I don't know how I slept before I got this Airconditioner. We have central air conditioner but this gives the bedroom the extra coldness I was looking for. I absolutely recommend this

Review from De'Longhi
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