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Customer reviews for DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner
4.1 out of 5 stars
stars659 ratings377 reviews
  1. 5 stars63% (417)
  2. 4 stars15% (97)
  3. 3 stars6% (42)
  4. 2 stars4% (28)
  5. 1 star11% (75)
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Showing 341-350 of 377 reviews
Jun 1, 2023
Mo
1 out of 5 stars review

Bad experience

I bought last year, June July… Used for a couple months and stored it for winter! Tried to plug it in and say pf and will not come on or work.. I've seen air conditioners work for 10+ years used. This is saddening considering I really only got to use a 300 ac for 2/3 months Sam's Cln please help

Helpful?1Y1BI6UNTTXK15389311424
reply from DeLonghi Customer Care

Thank you for taking the time to provide valuable feedback about our Pinguino. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and one of our lovely brand specialists would be more than happy to assist you. Thank you.

Jul 20, 2020
Alicia
5 out of 5 stars review

Lifesaver

Used this during 100 degree week. Put on “78” and room feels very comfortable. We don't have an open floor plan but entryways between three main rooms are wide & this keeps them all comfortable. (About 700 sq Ft). Hose extendable to almost 5'. We have it on a 20 amp breaker with TV/cable box/modem and it's fine.

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Jul 11, 2020
Steena
3 out of 5 stars review

Eh

Long story short, our AC went out on a 95 degree day, so I ran to Sams, came home, hooked it up, and it started cooling pretty quickly. We have a small bedroom on the second floor of a Cape Cod and it kept it cool but didn't go beyond that room. It's very loud as well. So loud, that at 1:30 in the morning, I grabbed the mattress out of the spare bedroom and brought it down to the living room and slept there instead with just a ceiling fan running.

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reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jun 14, 2023
lynred
1 out of 5 stars review

Terrible

Junk! Bought this unit May, 2022r at local Sam's Club. I used it twice while camping. I followed the instructions and completely drained the unit before storing. Last week, I plugged in my portable air conditioner and was surprised to get a flashing HL message. When I checked, HL means that the unit is full of water and needs to be drained. This unit was drained after the second use. before it was stored. I am very good at taking care of things hat cost good money, I need a unit that works

Helpful?1Y1BI6UNTTXK15389311424
reply from DeLonghi Customer Care

Hello Lynred,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Jun 19, 2020
AF
1 out of 5 stars review

Unacceptable quality

For almost $500, more after tax, this unit should function well. The fan makes some strange sounds and the amount of “cold” air pushed out by both the AC and the dehumidifier parts is disappointing. I get more from a 3800/8000 BTU unit than this thing. It's going back.

Helpful?1Y1BI6UNTTXK15389311424
reply from DeLonghi Customer Care

Hello AF, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Aug 7, 2022
C GLENN
5 out of 5 stars review

Could not be happier

I purchased this unit as a back-up AC in the event that I lose power during hurricane season (I also have a Firman tri-fuel generator in case I lose power). I tested it today and it worked flawlessly cooling my entire downstairs area for several hours in the middle of the day. The high today was 88 and it cooled very quickly to a very nice 71.

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Apr 13, 2022
Nickie
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Compact and quiet. Work really well cooling of my garage/ office. It also doubles as a humidifer. Easy to move if need be. Comes with everything you need to install into windows if need be. Very stylish and slick design.

Review from De'Longhi
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Apr 10, 2022
Nwood08
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] This product works extremely well and is extremely affordable. Whether you are traveling or need extra air conditioning in a hot bedroom this product is definitely the best one out. It is portable, lightweight and works amazing. I would highly recommend this to my family and friends

Review from De'Longhi
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May 3, 2022
Debs123
5 out of 5 stars review

Amazing Air Conditioner!

[This review was collected as part of a promotion.] The Delonghi - Pinguino DeLuxe PAC EX390LN 700 sq ft Portable Air Conditioner is amazing! It works very well and is able to cool down my large family room in just a few minutes. The directions were simple and easy to follow. I especially like the fact that it's not loud like other portable ac units. I live in Texas, so it gets extremely hot and humid. I'm so glad I'm able to simply turn on this unit and have a cool room in no time.

Review from De'Longhi
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Apr 10, 2022
Lvarela72
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I tried it in my living room which is very spacious in size and it did an amazing job of cooling the whole room down. It's super easy to install/setup and use. You can switch it from one room to another just make sure your window is really close to the air conditioner since the hose is quite short.

Review from De'Longhi
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