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Customer reviews for DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner
4.1 out of 5 stars
stars659 ratings377 reviews
  1. 5 stars63% (417)
  2. 4 stars15% (97)
  3. 3 stars6% (42)
  4. 2 stars4% (28)
  5. 1 star11% (75)
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Showing 141-150 of 377 reviews
Apr 8, 2021
Brians Satellite Parts
1 out of 5 stars review

exhaust hose way to short

exhaust hose way to short Delonghi said no fix can`t help me POOR SERVICE called Delonghi they said a lot of people have called and complained about how short it is Delonghi recommend other brands with longer hose will never buy a Delonghi Product PERIOD !!!!

Helpful?1Y1BI6UNTTXK15389311424
reply from DeLonghi Customer Care

Hello Brian,At Delonghi, we take customer satisfaction seriously, and our goal is to ensure you have a positive experience with our products and service. We apologize for any inconvenience or dissatisfaction you may have experienced. Your feedback is crucial to us, and we appreciate your it, as it allows us to continually enhance your experience. Thank you.

Aug 4, 2022
Gregg
5 out of 5 stars review

Skeptical and Desperate but all good

Our central air went out leaving our house at an average 84-88 degrees inside. Our living room is probably 1400sq ft this unit is rated for 700sq ft room. Got it home set up was easy maybe 15 minutes to get the vent to fit securely in the window. This unit drops the temperature 4-5 degrees and decreases the humidity to life being bearable. it runs pretty much full time will be interesting to see my electric bill. Overall I'd buy it again

Helpful?1Y1BI6UNTTXK15389311424
Jul 23, 2022
Felicita
5 out of 5 stars review

Verified Purchase

The best air-conditioning that I have a board

Very efficient

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Aug 4, 2021
Daryl
3 out of 5 stars review

Loud and Inefficient

This unit does cool down a small room, but is very loud and inefficient. This will not cool down a 700 square foot space well. Using a window unit with only 8000 BTU will do a better job. If you need to purchase a portable air conditioner, look for one with dual hoses. It is more efficient with it's power usage and will cool down a larger room quicker with lower BTU.

Helpful?1Y1BI6UNTTXK15389311424
reply from Supplier Response

Hi Daryl, we are sorry to hear our Portable Air Conditioner was not suitable for your cooling needs. Your satisfaction will always be our top priority, so if you require any assistance with your current unit or finding a unit more suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jul 21, 2022
Kimberly
5 out of 5 stars review

Love it!!

You really can't beat the deal. I bought one to cool the master bedroom in this crazy Texas heat wave. My husband struggles to sleep in any temperature above 70°… he is loving this Pinguino AC. It's actually cold in here. He has told me he's had the best sleep since I installed this unit. The only comment I have is I wish I could dim the control panel lights, but my husband told me if I just close my eyes and go to sleep I wouldn't have to worry about that. lol He would give the unit 10 stars if he could. For the price, I don't think you can get a better unit.

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May 8, 2019
Jason1972
5 out of 5 stars review

Cools better than expected

Central ac system died in my rented 2400 sq.ft house in San Antonio TX. Picked up this unit, hooked up exhaust vent to nearby window and it's keeping my entire downstairs floor at 73-75 with 90 degree heat outside. This unit is a welcome relief while I save up to get my outside compressor replaced

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Jul 8, 2019
Tracy
2 out of 5 stars review

Verified Purchase

Not as powerful as expected

I recently purchased and I was not happy with method of delivery. I reside on the first floor and the AC was left on my front porch the driver failed to even attempt to place in the building hall way. The box is clearly marker stating what it is. This was very very heavy. When I read the reviews it said it could cool what would be a two car garage. This was not the case. I had a difficult time assembling.

Helpful?1Y1BI6UNTTXK15389311424
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jun 23, 2022
None Your
1 out of 5 stars review

Didn't Last 24hrs

It's been just over twelve hours and now the compressor is cycling on/off about every five minutes. It never got close to cooling the room on a eighty degree day. I like the look, but for the price, this unit is no good. I should have listened to the recent negative comments. I will be wasting my time/gas and returning this unit; I will probably buy (from Menards) a window unit instead.

Helpful?1Y1BI6UNTTXK15389311424
reply from DeLonghi Customer Care

Hello,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

Jun 30, 2019
Brad
5 out of 5 stars review

So far it's powerful and quiet!

This is the first portable air conditioner I've purchased. I've always been a window unit guy but we needed something for a pretty large space where the only windows were largely covered by a sofa - we needed something more flexible. I was torn between DeLonghi and Whilpool, but the sleek look of DeLonghi just caught my eye more. Setup was pretty easy. Only complaints were that screwing the hose fittings onto the flexible hose was a bit annoying (reverse threaded) and when locking the window vent into place, the little plastic locking mechanism didn't want to stay in place very well. All-in-all, it probably took me about 25 minutes to unpackage, sort parts, hook things up and have it turned on. I was expecting it to be louder than it is....it's pretty quiet and seems to be plenty powerful. We'll see if it can keep up with keeping things cool for us!

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Jul 9, 2021
DB
3 out of 5 stars review

Unit works fine but the window kit is terrible.

I just purchased this unit and am very disappointed with the inadequate window kit that does not fit properly in any standard sized window in my house. The window kit is so flimsy and leaves gaps on the top and bottom. The plastic the it is made of is no better quality that a DVD case. Compared to to unit I was shocked that the company would include such an inferior window kit with it. I recommend the unit but I'm going to have to figure out something better for the window.

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reply from Supplier Response

Hello, we are sorry to learn of your experience, and to know you were having trouble with the window kit is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our specialists who will be happy to troubleshoot your kit with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.