I brought this doll house to surprise my daughter for Christmas with it all put together, but the H bracket, the wrench, and screws are missing. I cannot return it to exchange because it's too big to fit in my vehicle. Please help

I absolutely love this beach house. However, my granddaughter lost some pieces. I'm wondering if there's a way to order missing pieces only. (Not screws) like a piece to the slide and other small parts she lost.

Go to put this together Christmas Eve and was missing pieces. And the wood is already splitting and breaking and the wooden furniture is already breaking. You would think with the price the quality would be great but it's horrible!

My parents bought this as a Christmas gift for my daughter and she loves has not stopped playing with it. It took me a few hours to build because I took a lunch break in between but was worth it to see my little girl happy the lights are LED so they look great in a dimmed room. I'm 6ft tall and the dollhouse seems pretty big looks great in play area

I'm not going to lie. Unlike the very deceptive box it came in, this is not a small doll house. When assembling this, you will need a screwdriver, patience, wine, four hours, and more wine. However, it will be worth it. It's beautiful with well constructed materials with TONS of accessories (yes, some will need to be assembled). But once completed, the recipient will claim your absolute best.

This item took about 4.5 hours to put together. Used the BILT app, and paper instructions that came in the box. I have put a lot of furniture together. I would say that this was one of the most difficult pieces to put together. In the end, it looks beautiful, and my children are having a great time playing with it.

Bought this for my 5 year old granddaughter for Christmas since it's staying at my house because she doesn't have room at home I decided to go ahead and put it together and I'm so glad I did it took a few hours to get it done lots of things to put together but definitely worth it her little mind is going to be blown ! I do recommend putting it together ahead of time if not being moved to a different house

This is great quality! The furniture is wood and durable and assembled with screws (ie it won't break the first time you kids plays with it). Use the instructions from Bilt as the paper instructions aren't great. Also, it took my husband and I four hours to put this together- give yourself lots of time:) this dollhouse is a great value and a lot of fun!

This dollhouse is worth every penny and hour it took me to assemble it. It's so cute and comes with so many things. The furniture and accessories are great and I'm so glad we got this one instead of the Barbie house. My 5 year old is having a blast playing with it, it's taller than her. She loves her Christmas present.

I way underestimated the assembly of this thing! It's massive and almost every piece of furniture has to be assembled as well. For the most part assembly wasn't too difficult but it's just a lot to assemble and there were some steps missing in the BILT app but I still found it extremely useful. It took me 5-6 hours total time to assemble. The 3 hour estimate is not realistic. I did split this up into two days so I didn't get too frustrated. I skipped ahead in steps and assembled all furniture first and then tackled the house. This thing is massive and my 5 year old daughter was in awe when she saw it. She has to use a stool to reach the top floor, it's that big! It's great quality and we love it. Worth the effort for sure.