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Sam's Club
Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars6,922 ratings2,425 reviews
  1. 5 stars69% (4,774)
  2. 4 stars12% (827)
  3. 3 stars8% (521)
  4. 2 stars4% (297)
  5. 1 star7% (503)

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Showing 521-530 of 2,425 reviews
Nov 21, 2025
Nana
1 out of 5 stars review

Too flat

I have been buying these pillows for years and the last 10 that I bought for a family gathering turned out really awful. These pillows used to be firm which is needed for my family and within one night they were all flat. So disappointing that they were changed. Please go back to how they were before. Firm!

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Mar 5, 2025
BrenHenWi
3 out of 5 stars review

Verified Purchase

Flattens

Flattens

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Jan 23, 2019
Ballamama
2 out of 5 stars review

Doesn’t Last

I purchased these after sleeping on the standard size at my mothers house. Ordered king size for my bed at home. They arrived as described, were exactly what I had remembered from the stay at my moms house. However, within a month of daily use my king size pillows are now flat. I’m not sure if it’s the king size or my moms guest room doesn’t get daily use, but I’m now disappointed with my purchases of these pillows. Would not recommend for daily use. Great for occasional use though!

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Feb 3, 2026
AMANDA
3 out of 5 stars review

SLOOOOW shipping

The pillows are fine, not for every day use, but I like them for stuffing the decorative shams. The issue is the shipping. I've ordered these lots of times, in various sizes, and they NEVER arrive when promised. Usually a week after. I don't know how Sam's hasn't figured this out, but it happens time after time. Frustrating when you want to get a project finished!

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Feb 26, 2024
Kyle
3 out of 5 stars review

Quality drop

I have bought them for years. Seems this time they changed how they are made. I think in the past I have gotten about a year and a half out these pillows. Held their fluff well so we kept buying them. This time when we bought them in May or June of 2023 they were going flat in about 6 months. Just thought about now as we were washing sheets and putting bed back together. Not so pleased with the quality this time. Not sure if I will buy again.

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Sep 2, 2022
SadieSandwich
1 out of 5 stars review

Not the same pillow - completely changed

These are not the same pillows and same amount of stuffing as they’ve always been. I have been buying these for years and recently they have changed. They have reduced the amount of stuffing to be completely flat in a month or two, probably another gimmick to increase profits. Pillows are just like any other flat pillow now. Not worth the money.

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Dec 25, 2022
Rick249
3 out of 5 stars review

NOT the Same

For over a decade, this pillow was the only pillow (brand from Sam's) that worked for me. All others caused headaches and back pain. I admit, it'd been too long since I purchased this pillow - probably about 2020. Although the pillow kept its form well, my allergies dictated that I replace it. I noticed that Member's Mark had been added to the insignia on the pillow, but I assumed since the design looked the same that it would be equivalent. NO FREAKING WAY! I cannot sleep through the night. My head, neck and back hurt. It's been 1 month and it's as flat as a tissue. I will NEVER buy this again. It is 4am. I cannot sleep through the night. Whatever changes have been made manufacturing this pillow in the last 2yrs have compromised the quality and made it unusable. I'm extremely disappointed!

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Feb 5, 2023
LV4663
2 out of 5 stars review

Quality has gone way down

The quality of these pillows is so disappointing. As someone who has bought these pillows for years, I can tell you these are nothing like they used to be. I still have some that I purchased years ago and they are NOT the same pillow today. The filling in these is almost nonexistent and your head goes straight down to the mattress with zero support. I am so disappointed in Sam's club for ruining these pillows! It's a shame because I would gladly pay 5 to even 10 dollars more to get the same quality as years past. I actually cut open one pillow and put almost all the stuffing from the one into the other pillow, then sewed it back up to make it equal in fill to previous pillows I purchased.

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Apr 30, 2023
Paul
1 out of 5 stars review

Falls flat

I bought a set of these pillows about 5 years ago and they were great pillows. Good support, fluffy, durable, but after that long they were looking a little dingy, so I bought a new set. The new set did not live up to the old ones at all. After only a week of use they were flat and uncomfortable. I decided I had gotten a bad batch, so after a month of uncomfort I bought another set. The second set fell flat and lifeless after a week or two as well. Sam's change back to the old manufacturer or the old materials, please.

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May 9, 2021
dlr
1 out of 5 stars review

Pillow is not “premiere”

Waited until I slept on the pillow for a bit but could have written this review after the second or third night. The pillow seemed quite plush and supportive taking it out of the package. The first night’s sleep was good. However after the third night, the pillow was about the third of its original thickness and not supportive hardly at all. I can’t imagine what it would be like in a year. I was so disappointed that I ended up returning the package at my local Sam’s Club just now.

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