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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,270 ratings2,546 reviews
  1. 5 stars68% (4,960)
  2. 4 stars12% (866)
  3. 3 stars8% (548)
  4. 2 stars5% (329)
  5. 1 star8% (567)

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Showing 421-430 of 2,546 reviews
Mar 13, 2023
Reviewer name: C2C
1 out of 5 stars
1 out of 5 stars review

Quality sacrificed for price

We have been buying these for years, about a pair a year. Then the pair lasted 6 months. Now on the pair we purchased 2 months ago, the seam in one pillow ripped out the first week and now the second pillow has broken down into lumps making it impossible to sleep on. The price has always been about the same, but the quality has fallen to an unacceptable level.

Helpful?48HI7PXRN2OG15386918810
Mar 3, 2022
Reviewer name: Celestial
3 out of 5 stars
3 out of 5 stars review

What happened?

I have been buying these pillows for the last two years. Recently, something has changed. They aren't nearly as firm as they used to be. They are very soft and don't support as much as they used to, as if they reduced the batting inside or something. I wish they would go back to the old formula.

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Oct 14, 2024
Reviewer name: thisgingersnapped
1 out of 5 stars
1 out of 5 stars review

Flatten out immediately

These are horrible pillows that go flat immediately. We were so happy the first night of sleep, but by the third night we could tell they weren't as thick. A month later, they are cheap flat garbage pillows, that my husband now folds in half to make it thick again.

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Jun 15, 2017
Reviewer name: Mamabear
5 out of 5 stars
5 out of 5 stars review

In love!

I cannot believe how cheap it is for a 2pk! At first I was worried about the quality not being very good, but these are the best pillows I've ever bought. I'm very picky about pillows, and I haven't had a pillow that made me happy in a long time. My husband seems to like them as well, no complaints and he sleeps well.

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Dec 19, 2022
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Not as great as they are saying

These pillow are horrible. I bought some a few years ago and thought it was just me thinking it was longer than it was, They went flat in less than 2 months. I bought more about a month ago and the same thing. These pillows went flat QUICK. They have NO support in them after a few weeks of use. I would say these are a no buy. Don't waste your money.

Helpful?48HI7PXRN2OG15386918810
Aug 8, 2023
Reviewer name: dbbie
1 out of 5 stars
1 out of 5 stars review

cheap is cheap

should have know better. You get what you pay for. My "luxury pillows" have threads hanging, seams sewn on the wrong side, no filling in the corners, puckered seams and the fabric it ruff at best. Extremely disappointed. Didn't expect perfection but come on don't label it luxury if you can't sew a simple straight seam. The piping in the gusset doesn't even go completely around the pillow. Might work for a sham on display but won't be using.

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Jan 6, 2022
Reviewer name: CillyLilly
2 out of 5 stars
2 out of 5 stars review

Not Machine Washable

We absolutely loved these pillows until it came time to clean them. We followed the care instructions to a T and when we went to remove them from the washer they were ripped open and stuffing was everywhere. We are really disappointed because they were really comfy to sleep on.

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reply from Supplier Response

CillyLilly- We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jan 19, 2023
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Quality has declined!

I have used this specific pillow and brand from Sam’s for years. The pillow that I purchased less than a month ago is flatter, more lumpy, and it is clear the cover literally bags from lack of filling in comparison to the same brand and size pillow that I purchased from Sam’s over six months ago. I’m so disappointed!

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May 22, 2019
Reviewer name: MysteriouslyMyself
1 out of 5 stars
1 out of 5 stars review

Worse pillow ever!!

If I could give them zero stars I would!! The first couple of nights I thought I found my dream pillow until it starts to take form of how you place it to sleep and it keeps that form. There’s no fluffing this pillow, once there’s a form to it it’s there for life. I’m a pillow hugger, that doesn’t mean I hug the pillow the same way each night and would like the option to conform these to my side sleeping for each night. I don’t like having to figure out how I held it previously to get a good nights rest. Also, if you sweat just a little the stuffing gets really hard making it even harder to conform to a good position. All in all, don’t buy if you want a good restful sleep!!!

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Feb 26, 2025
Reviewer name: To soft for my hard head
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Why call it a pillow

Way too soft for adults

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