I washed it once and it fell apart. I followed the directions to a T, which ended up with a hole in the end of the pillow at the seam. Not happy. I had not even used the first very much. The 2nd was in storage, I hope the other one lasts longer

The pillows are good initially are very comfortable however it sheds all of its good properties soon after a month. The pillow goes flat and no more feels like a plush pillow. Good for a short term use avoid if you want a long lasting one.

I’ve never been so disappointed with pillows before. They seemed good the first 2 or 3 nights but then after that they flattened! I usually can get a few months before I have to purchase new pillows. Would not buy again!

Totally worth it and real hotel quality. Make sure you buy zipper pillow protectors along with pillow cases. Ignore those foolish photos of pillows falling apart

I was disappointed in these pillows. They never looked really fluffy like the photos on line. After a couple of nights, they were really flat. They definitely need more filling. They were so flat, I put two in one king size pillow case.

I have purchased these pillows (and recommended others to them) for years. The price has gone up and quality has gone down. They provide zero support and I am now buying more expensive pillows to replace them.

Don't confuse these with Sam's "Hotel Luxury Reserve Collection" pillows which they no longer carry. We loved those. These are much too soft for our taste.

Within a month of using these pillows, they were flat. It's now been about 4 or 5 months since this purchase and both my husband and I are having neck trouble. Shouldn't have to replace pillows after only 4-5 months!

These pillows are not what they used to be, they must have changed their internal components to a cheaper product. They go flat in the middle very fast, poor quality, not happy at all.

Not good quality at all. The stuffing has shifted to one side after just a few months. I am a side sleeper and I would wake up with discomfort in my neck. Also, the grey design around the pillow shows through white pillow cases. Would not recommend.