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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,185 ratings2,512 reviews
  1. 5 stars69% (4,926)
  2. 4 stars12% (854)
  3. 3 stars8% (542)
  4. 2 stars4% (317)
  5. 1 star8% (546)

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Showing 1,891-1,900 of 2,512 reviews
May 1, 2025
Reviewer name: Craig
2 out of 5 stars
2 out of 5 stars review

Poor Quality

These pillows are not what they used to be, they must have changed their internal components to a cheaper product. They go flat in the middle very fast, poor quality, not happy at all.

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Jun 2, 2023
Reviewer name: oz
2 out of 5 stars
2 out of 5 stars review

far worse quality than prior purchases

Sadly the reviews were right. These pillows have been my go-to for many years, but the quality has become horrible. I purchased new pillows for the 6 beds in our home and all have gone flat within a month. Total waste, save your money.

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Nov 8, 2021
Reviewer name: kb
3 out of 5 stars
3 out of 5 stars review

cheap pillows

pillows just burst open at the seam and not even memory foam inside looks like polyester rolls. i just buy them cause they’re cheap & add about 3 months of comfort…after that they’re flat as a pancake

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reply from Supplier Response

kb--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Dec 5, 2018
Reviewer name: TM
5 out of 5 stars
5 out of 5 stars review

Great value for the $$

I’m back to buy 3 more packs! I bought these last year and they have held up well. I’m replacing the original 2 pillows plus buying for my kids’ rooms! Definitely worth the money.

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Feb 7, 2024
Reviewer name: KB
2 out of 5 stars
2 out of 5 stars review

Disappointed

I usually love everything I get in the hotel collection, but I was very disappointed with these pillows. They didn't hold their shape and when flat after the first night I slept on it.

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Feb 8, 2023
Reviewer name: Jenkie Jolson
1 out of 5 stars
1 out of 5 stars review

No longer recommend

I have purchased these pillows (and recommended others to them) for years. The price has gone up and quality has gone down. They provide zero support and I am now buying more expensive pillows to replace them.

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Dec 11, 2024
Reviewer name: BarbLB
4 out of 5 stars
4 out of 5 stars review

Good Price, Not Everyday Use Quality

The price is good, and while they may be OK for guest room use & appearance, they don't hold up well. I've had them a month and they are already going flat.

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Sep 9, 2024
Reviewer name: KCofINDY
2 out of 5 stars
2 out of 5 stars review

I washed it once and it fell apart.

I washed it once and it fell apart. I followed the directions to a T, which ended up with a hole in the end of the pillow at the seam. Not happy. I had not even used the first very much. The 2nd was in storage, I hope the other one lasts longer

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Feb 2, 2018
Reviewer name: JDK47
4 out of 5 stars
4 out of 5 stars review

Not a Standard/Queen size as before

This is a good pillow for the money. However, the size has changed to a larger Queen only (20" x 30") from Standard/Queen (20" x 28"). It might not fit properly in a standard pillow case.

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Feb 23, 2022
Reviewer name: kJ
1 out of 5 stars
1 out of 5 stars review

Terrible

They are nothing like a hotel pillow! They're soft, but about 1/4 what a hotel pillow is. After a week it's flat as can be and won't puff back up. I'm really disappointed.

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