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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center

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Showing 231-240 of 306 reviews
Dec 25, 2022
andy
1 out of 5 stars review

too hard and time consuming to assemble

Sooooo hard to assemble. Was not worth the price based on the time to assemble. Super cute once done but took me all day

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reply from JupiterWorkshops Team

Hi Andy, we apologize for the inconvenience that you have with the product.Apart from instruction manual attached with the product, we have the 3D instruction on the BILT app that would better assist you. Kindly contact us at customerserviceusa@jupitertoy.com if you need more help.

Oct 17, 2021
Katie
4 out of 5 stars review

Good kitchen

I bought this for my daughter's for christmas last year. Assembly was a little difficult but they love it! The door under the sink has broken off but all other doors are still on. I think its great for the price!

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Dec 21, 2021
Shan
1 out of 5 stars review

Trash

Bought this item at the end of October thinking I'm getting Christmas out the way early but yet I'm here a few days before trying to put this piece of crap together and it's missing parts and now is out of stock I just wanted my girl to be happy

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Shan, we are sorry for the issue that you have. Please email us at customerserviceusa@jupitertoy.com and we will arrange the missing parts to you asap.

Dec 27, 2021
Madmama
1 out of 5 stars review

Awful

Went to put it together Christmas Eve and all screws were missing. I'm being told they don't have them and there's nothing they can do. Two presents bought from Sams Thai year and both missing screws.

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Madmama, we are sorry for the issues that you have. You can contact us at customerserviceusa@jupitertoy.com for any missing/broken pieces replacement. The item is heavy, so during transportation, the parts may be broken if the courier is not taking care of it.

Dec 13, 2021
cindyw
1 out of 5 stars review

Do not buy

I wish had read the horrible reviews before wasting my time purchasing it. 200 pieces and major piece was missing. It took 2 hours just to sort out the pieces. 40 steps in instructions. Kid Kraft is not what it was 10 years ago.

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi cindyw, we are sorry if you have any issue on the product. It is not possible to have the 200 pieces missing from the package. We suspect it maybe a returned product and store mix it up. Kindly contact us at customerserviceusa@jupitertoy.com and we will supply you the replacement parts to rectify the issue.

Dec 14, 2022
Am36
5 out of 5 stars review

Perfect for my toddler!

We purchased this for my daughter's 3rd birthday and she Loves it! It still gets daily play from her as she enjoys cooking. It has lights and sounds and the ice maker drops the 3 ice cubes that come with it. She loves cooking for us on the realistic sounding stove top and washing dishes with imaginary water as turning on the sink provides a water running sound. My 9 month old loves getting into the play kitchen cabinets and banging the little pots and pans. This is such a great deal and a great quality kitchen.

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Jan 14, 2021
Mary
3 out of 5 stars review

Would be a great kitchen but ours has issues

Took a long time to assemble, which we knew ahead of time. It was actually kinda fun putting it together! Anyway, the refrigerator doors don't latch properly so they keep opening and also the door to the oven keeps coming off. Very frustrating!! It's super cool other than those issues.

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Dec 25, 2020
Jim
1 out of 5 stars review

Warning: Do Not Buy!

We spent 4 hours putting this together just to find out that the dishwasher door would not open. When I finally did get it open it broke. This item, I hope, will be discontinued forever. Please feed my warning there is no way to build this in a timely fashion, and the risk of it breaking is much too great compared to purchasing a plastic kitchen.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Jim, please accept our apologies for the problem you have experienced with your product. The design of the hinges and hardware have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Dec 29, 2020
katie
1 out of 5 stars review

STOP! DONT BUY THIS KITCHEN!

Don't do it! My husband and I were up all night on Christmas Eve assembling this thing. The instructions were unclear and just plain wrong. Nothing was done. We had to put on all hinges, all door handles. All door closures.it was completely unbelievable. Don't waste your time and money. Spend another $50 and buy a kitchen that doesn't require 100% assembly. Worst mistake I've made I. Buying a child's toy I. 15 years of being a parent..

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Dec 20, 2022
CoraMom
5 out of 5 stars review

Good for small kiddos

Almost didn't buy this because of some bad reviews. Complaints about missing or damaged parts: luckily ours came complete, undamaged, and arrived quickly to our home. Complaints about assembly: Took me and my husband 2 and a half hours. All we needed was a screwdriver. It's sturdy enough for a toddler, and the features are simple enough for them to use and be amazed by it. My baby girl is gonna love this. Can't wait for Christmas!!

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