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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center

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Showing 241-250 of 306 reviews
Dec 26, 2020
Christmas fail
1 out of 5 stars review

Christmas fail

I bought this kitchen on Nov 7th and didn't put it together until Christmas Eve. Christmas Day comes and my kids got very little play time before the door under the sink came off and due to the particleboard screw placement. I will be seeking a refund or a replacement. I'm very disappointed. I also wrote this review 3 times before it would post.Fail all around

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi, please accept our apologies for the problem you have experienced with your product. The design of the hinges and hardware have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Dec 24, 2020
mkb
4 out of 5 stars review

Best kitchen!

This was a Christmas gift for my 2.5 year old and she LOVES IT! My parents are even planning on getting one to have at their house when my daughter comes to visit. There are a couple cons. 1st it took about 5 hours to put together. 2nd there are 2 scratches on it but not very noticeable and 3rd the stove burns don't stay in place. I understand your supposed to be able to remove them to change batteries but they pop off while my daughter is playing with them. But the pros outweighs the cons. This kitchen has so many great features and tons of storage areas. They truly thought of everything when designing is kitchen. It's not huge but has everything! I would totally recommend!

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Dec 28, 2020
Mama Ash
1 out of 5 stars review

don't wast your time or $$

This kitchen took us 5-6 hours to assemble. Firstly, one of the pieces of wood was already chipped. It was in the back so we just said whatever and continued on. Secondly, within minutes of playing the oven door popped off. We were able to get it back on. THEN... an hour later the door under the sink snapped off which tore the wood on the door and the sink. This product is very cheaply made.... I MEAN VERY CHEAPLY. Do not waste your life away building it and don't waste your precious money on it. If no stars was an option it would have ZERO stars. Rant over.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Mama Ash, please accept our apologies for the problem you have experienced with your product. The design of the hinges and hardware have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Jan 4, 2023
TP1522
2 out of 5 stars review

Ridiculously hard to assemble

The assembly of this thing is stupidly complicated due to the picture-only written instructions that aren't all that clear. They recommend complimenting the provided instructions by downloading an app. Problem is the app doesn't follow the same flow of assembly so they aren't useful together. And, some of the actual assembly is completely left off, which requires some analytical guesswork as to what goes where. Once assembled, it's a nice product that our grandkids really enjoy.

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Jan 9, 2023
Nina
5 out of 5 stars review

Play kitchen

Love everything about this little kitchen. Has so many little details I didn't notice until we were putting together. Water, fire and knob sounds. It took about 3 hours with two of us working on it. All the pieces were present and nothing was broken during shipment. I made the kitchen more realistic by spraying all the hardware gold and changing out backsplash with a peel and stick one. Same comfort the counter tops found a cheap marble look alike peel and stick

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Dec 26, 2020
Amunford
5 out of 5 stars review

Love It

I'm surprised at some of the recent reviews. We purchased for a great price right before Black Friday. It was a Christmas gift for my 2 & 4 years old. Besides the fact that it took us four hours to assemble (2 adults), I have no complaints. No missing or broken pieces. Very sturdy and the kids are in love. Glad we purchased!!!

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Dec 14, 2022
Am36
5 out of 5 stars review

Perfect for my toddler!

We purchased this for my daughter's 3rd birthday and she Loves it! It still gets daily play from her as she enjoys cooking. It has lights and sounds and the ice maker drops the 3 ice cubes that come with it. She loves cooking for us on the realistic sounding stove top and washing dishes with imaginary water as turning on the sink provides a water running sound. My 9 month old loves getting into the play kitchen cabinets and banging the little pots and pans. This is such a great deal and a great quality kitchen.

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Dec 26, 2020
Pao
1 out of 5 stars review

Ruined our Christmas

This was such a scam. We took all the pieces out of the box and sorted everything only to realize that the instructions were missing. They were nowhere to be found online. We spent about 4 hours trying to put this thing together for our daughters and did not get halfway. Definitely a frustrating experience like no other. Will be calling Sam's to complain!!!

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reply from Member's Mark Supplier

Hi Pao, we are sorry that you have an issue with our product and that the asembly manula was missing. Instruction links are shown on box. You can also email us at customerserviceUSA@jupitertoy.com and we can send you a softcopy.

Jan 2, 2022
Kelly
2 out of 5 stars review

Good Idea Missing 3 main pieces

I bought this toy for my nieces first real Christmas and we were setting up her big girl room with Toys this kitchen set being one of them and it missing 3 major pieces. The main back wall to the kitchen. I store customer service sucks and no one answers the phone when they do pick up it's an automatic hang up. Do better guys!

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Dec 15, 2021
Brooke
2 out of 5 stars review

loved it at first but…

Loved it at first but not even a month in and the doors are falling off. For it being “high quality” I'm extremely disappointed. It's a cheap cork material. I've tried reinstalling the doors but due to the material it's made from you can't. Wish there was a way to get either a replacement or my money back to replace it. Was a gift for my child…

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