[This review was collected as part of a promotion.] I bought this a week ago, and it's amazing. My kid loves it! I did break a few bolts putting it together, called customer service, and they had more sent out to me. A couple days shipping, but ended up not using them all. Great service overall by everyone I interacted with. It did take a few days to put together.

[This review was collected as part of a promotion.] I purchased this swing set for my grandchild. Set up is a little bit tough.. because I forgot to balance my lawn floor. I have missing part . So I e mail to customer service. They responded me second day with confirm shipping info. Thank you ! My grandkids love the swing set!

[This review was collected as part of a promotion.] We bought a Play Set from a store that was closing. It was the floor model and when they took it apart they broke the slide. I contacted customer service and they are sending out a new slide at no charge. Can't wait to tell everyone I know.

Our kids LOVE this playset! It gets played on ALL the time. LIKES... The swings and the plastic coated swing chains. Fun climbing wall. The road for playing with cars on the floor on the tower. Love the visually pleasing general aesthetics of this playset. It looks good in the backyard. DISLIKES... The slide is a little fast. The grass in the circle dyes and the kids don't really go in there. ASSEMBLY... Was tricky, especially the roof. And this is coming from a Mechanical Engineer. Two days to assemble, so if you are not mechanically inclined it would be a good idea to pay to have Lifetime assemble it.

First let me say now that it's FINALLY together it's the best swing set. Now to the awful part. When you buy it, pay someone else to deal with the company's horrible packaging and mistakes. First, the boxes and marked 1 of 3, 2 of 3, 3 of 3. Nothing about a 4th piece which is the slide. So when you buy it, insist you get all pieces. The slide is NOT in the 3 boxes. Now open the boxes and instructions. The instructions say things are marked with letters. It would make life so much easier if they were. Only about 10% were marked and they were the parts that were obvious. My husband who assembles things all time, started struggling through it, but we were following directions to a "t". When we got to part of step 3, we realized we were sent two swing poles instead of 1 swing pole and 3 regular poles. It was a nightmare. It was too late to try and take apart so we ended up drilling holes to make it work. The roof didn't fit right but we finally made a way to make it work. Based on that whole experience I wouldn't recommend anything from Lifetime unless it comes with professional installation. Now that it's together, it's solid and we are happy, but not worth the tears we cried or getting injured over fighting to get things to fit.

[This review was collected as part of a promotion.] We bought this playset about 6 years ago. Its been great for our kids to play on. They have loved climbing and swinging for years. Recently we had a very bad 90 MPH windstorm that picked up the entire playset (which wasn't anchored down) about 10ft in the air and dropped it on top of our trampoline (which was anchored down). After the wind died down the next day, we assessed the damage. To our surprise and relief, the play-set had held together. The sing part of the frame was a bit tweaked, but easily straightened out. Unfortunately, we can't say the same for our new trampoline. Thank you Lifetime for making a very well built and durable product!!! Our kids were very happy that they can still enjoy their play-set. Its now anchored down with 3 cemented tie downs so this doesn't happen again. To anyone looking at buying one, don't hesitate, they will last a "Lifetime".

[This review was collected as part of a promotion.] I bought this three years ago. My girls love it and I bought it because metal is supposed to last longer then wood. Some random metal has started to rust like on the swing chains and a small part on a support bar but lifetime has stood behind their product for that reason I am giving it 5! I love lifetime and a company that stands behind their products. I won't buy anywhere else for my outdoor stuff.

[This review was collected as part of a promotion.] We love this playset! My 2 year old learned right away how to climb the ladder! Only gripe is with the hanging swing bar... it immediately got like water in it somehow and is leaking an orange rust thing..

[This review was collected as part of a promotion.] We bought the Lifetime Adventure Tower, as we are putting it up we noticed 2 little parts missing. I called cusomer service am CAMERON was outstanding in solving this problem and sending us the parts without any cost! Thank you!!

[This review was collected as part of a promotion.] We purchased the playset for our 5 year old granddaughter 12 days ago. My husband and son assembled it over the course of roughly 13 hours. It was well worth their time as once our granddaughter saw it, she was thrilled! She absolutely loves that there are two swings so someone else can swing with her. The play tower is a huge hit with her too! With her imagination the tower may one day be a castle and the next day a library when she can spend hours looking at books. The first time she went down the slide, she ended up on all fours so parents be aware and alert your children to be extra careful until they get the grasp of going down the slide. When searching for a playset, my husband, son and I all knew we didn't want a wooden one because of the ongoing maintenance required and risk of splinters. Our 5 year old granddaughter even told us she didn't want a wooden playset because she gets splinters when playing on them. As soon as we found the Lifetime Adventure Tower Playset, we knew our searching was over as we had found the perfect playset! This playset is going to be around for many years. Well worth the money!