We saved 3 months and bought this over black Friday. My husband spent 3 Saturdays putting it together, mostly by himself. We are very happy with the structure, the material it's not our of, and the features. We had an incredible windstorm roll through. We woke the next morning to find it on the ground and about 20ft from it's original location. While we live on a windy hill, losing patio cushions on the reg., we were shocked it pushed this beast over. While it was too cold to put it up in it's original place, we waited a few days and sat it back up. Another windy night came through and, sure enough, it feel over again. When we were finally about to assess the damage we were pleasantly surprised to find it in not worse condition. It ripped the slide off and holes in the platform where the slides were and it bent the legs of the swing and the top support bar. We had literally played on the swing less than 5 times, but was happy to hear customer service allowing replacement parts. We love the features: swings, fast slide, the track on the platform, and the play area underneath, although I wish there was a different ladder. My 2.5 year old cannot climb it for the life of me, so each time he wants to slide I have to pick him up. What a workout for me!

I am very happy with this set except the space between the ladder and the upper tower floor is large enough for a four year old to fall through. Also, when a four year old is playing in the upper tower he must be cautious not to fall through the openings at the rock walls. Any safety suggestions to remedy this?

[This review was collected as part of a promotion.] We've had our playset for 18 months and it still looks new. I highly recommend this set. One concern I had was the arched ladder being dangerous for our 3-year-old (now 4 and a half). Well, he's climbed up it hundreds of times and it's never been an issue.

[This review was collected as part of a promotion.] We bought this a while ago and the children can't get enough of it!! We had to add extra runners in the ladder so as the 2 year old could also use it. The children love climbing up the top to watch the kangaroos grazing in the reserve behind us. The only issue we had is the slide holding heat ..... we live in Queensland Australia. ..... but a shade sail has rectified that.

Day one of assembly is done. Tomorrow we finish with by attaching the plastic parts. Disappointed the QR codes listed for instructional videos pictured in the manual didn't work, nor did typing in the URL. All we got was the Lifetime homepage with options too see/buy more products. Next post after assembly is complete and grandkid tested.

After my Grandchildren"s play set was damaged from Hurricane Irma winds I called to get replacement parts. Cameron at customer service got me the manual to identified the parts and sent it by email. After identifying the parts i required Cameron got me a quote and delivery time for the parts. The whole process was seamless and he promptly placed my order with a e mail confirmation. Great Customer Service!!!!

This is the worst waste of money ever if your kids plan on using this it is a hazard. My kids will swing and it moves the whole thing almost tipping it over it's very scary because I am worried that its going to fall to pieces it lifts completely off the ground with any size kid on it. my kids are small not big and the whold tower comes off the ground. Don't waste your money

[This review was collected as part of a promotion.] We bought this last summer for our kids ages five, four, and almost two. They love to play on it but it makes me nervous to have the two-year-old climb up the ladder. It's a little bit dangerous for small kids but I think once the kids get a little bit older it will get hours and hours of use. It lasted great through our Utah winter, and we're excited for spring so we can start playing.

I bought this for my daughter for Christmas in 2016. We noticed that one of the swing hooks was rusted. I emailed customer service, sent them a picture of it and they sent me a new one within a week. No problems at all and quick response. My daughter absolutely loves it!!

We bought this playset in April. I think it has been played on every day since, and most days for many hours. There are a lot of kids in our neighborhood, and many have a playset, but ours is the most popular. We paid for Lifetime to deliver and install the playset and it was worth it because they had it done in only a couple of hours and it is assembled well.