We purchased this play set when we bought our house. After reading the product description of Lifetime products lasting 10 years, I thought this would be a perfect addition to our backyard play space until our kids outgrew it. We followed the assembly instructions and even added a rust preventative just to ensure it would last and be safe for the kids. It has rusted so much that it has become a safety hazard and we are going to disassemble it and bring it to the dump. It is a shame, because our kids were so excited about it.

My grandmother gave us this playground as a wedding gift 4.5 years ago. The rust on the tower is outrageous. I have been in contact with a customer service rep at lifetime for the past couple of months. They will not honor the warranty because I cannot produce the receipt. My grandmother passed 2 years ago so I can't ask her for it! I explained this many of times to them but they're unwilling to help except for giving me a discount on the faulty parts(which will be almost as much the playground with shipping to Hawaii). They even said to discontinue use of the play set as it is not safe anymore. The monkey bars and swings are fine. The tower however looks like it is 10 years older than the rest of the play ground. To be fair I do live in a humid environment. Still doesn't explain why half the playground is rusting and falling apart at an exponentially faster rate than the rest. My kids are so bummed that they can't play on the tower in fear of getting cut by the rusty metal or the whole thing collapsing from not being structurally sound. Especially right now during this "stay at home" period. I normally don't leave negative reviews but I don't want anyone else to have to suffer through this like we did. I have a 2 lifetime plastic folding tables that work great...not too sure what happened with the playground.

We bought the set in December of 2016 and 2 years later parts of the tower were completely rusted through. I contacted costumer service and was told that rust was not covered in the warranty and I could purchase replacement parts. Now, things are worse and a piece under the tower has fallen off and I am concerned about the safety. I would have expected a play set at this price point would not start deteriorating so quickly.

After a year of owning this playset, it started to rust. A year and a half into owning the playset, the steps rusted off. I called Lifetime and they wanted to send individual pieces for replacement with me paying for shipping. Every metal piece needed to be replaced. We decided to decline their piece mill offer and tear down the playset. We will NEVER purchase another playset or product from ‘Lifetime'.

Still working on it

We purchased this when we moved into our current home in December of 2018. We live in the arid dry desert of west Texas but, like a lot of people, we have a sprinkler system in our yard. This playground started to rust within days of it being assembled, and now it is so corroded it is unsafe to play on. Weld seams have rusted through and broke off of the frame, screws have pulled out of rusted steel, the mounting holes for the ladder have disintegrated. The coating system on the metal is too thin, and all the contact from dissimilar metals has caused massive galvanic corrosion issues. Lifetime apparently means you get 2 years out of it if it ever gets wet. I would hate to see one that is used in a humid area where it rains.

The set was delivered to my home in Tampa, FL area on April 2, 2021. The photos above were taken on April 12th, 2021. Functionally, it is a great set. My daughter loves it and it pains me to know that it will not last. Rust is starting to present itself following ten (10) Days of exposure to the elements. The set was constructed approximately 8 miles from Tampa Bay so the set did not see any high salinity. The parts affected are DXI (x2) and DZV (x2). These pieces bolt through the tower floor and support the railing on the tower. When the parts were installed, the tabs on the bottom bent slightly. They are made of thing-gauge steel which can be difficult to coat due to the sharp edges. The coating used has very little flexibility casing it to crack as can be seen in the photos. There are also areas where the welds have pinholes which expose the substrate underneath. Many of the parts are made with weep holes. Possibly for draining during the coating process or to allow for draining during install. The concern is that these areas are uncounted and the set may rust from the inside out. Consumers: please be advised of the above issues. Unless this product is to be used indoors or in low-moisture environments you may have issues regarding longevity. Lifetime: Some of the problems can be engineered out. Other problems could be resolved with your choice of coatings manufacturer. I would be happy to provide you with a formal proposal to perform any performance testing from an accredited third party testing lab to assist with improving your products and helping them live up to the brand name "LIFETIME." In the meantime, please send re-designed parts for replacement: So far the list is as follows: DXF x1, DXO x2, and DXI x2. Perhaps have the fab shop weld a slightly more thick base

I bought this tower approximately a month ago, and have not quite finished the assembly. Before I even got it all together, the roof panels which I installed have torn out at the assembly points. I now have a tower with multiple panels that are not usable. I am more than a little upset that these panels disintegrate at the holes where they bolt together. The rest of the playset seems like a quality product, but there are no places to anchor this system to the ground - and in Colorado, I find that worrisome as well. I would appreciate contact from customer service for the Lifetime company! I do not currently recommend this product, but may if I can get the necessary pieces to fix this replaced.

Out playset has been installed for 1 year and 3 months and is rusting to pieces that we can no longer use the upper portion of the tower. The warranty is 5 years, but funny how it does not cover "rusting". I find it very odd that this portion of the tower is rusting, because it is the least exposed to the elements. However, the floor bracing has snapped in 2 places. It has to be a defect in the paint, material or manufacture. The remainder of the set has no rust? However, becase the parts rusted, it is not covered by the warranty. What a shame. I plan to avoid future lifetime purchases, because they just dont last. Especially in Florida.

We hired someone to install the swingset when we opened the boxes and only half the pieces were labeled. Not only were things not labeled but the ones that had labels were labeled incorrectly. We were also missing hardware for the roof but was able to go to Lowes and find something similar that worked. It took about 12hrs to put together and 9 of those hours were with 2 people working on it. Overall my kids LOVE it and I can barely pry them off of it!