Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA for
SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA
4.5 out of 5 stars
stars
265 ratings252 reviews
  1. 5 stars79% (209)
  2. 4 stars10% (26)
  3. 3 stars4% (10)
  4. 2 stars1% (2)
  5. 1 star7% (18)
Sort by |
Showing 81-90 of 252 reviews
Oct 11, 2022
Tscott
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] My Samsung tv is in my living room where we watch movies and also connected to my ultra / Hd blue ray player.. it was easy for me to setup and i have run 4k and 8k test on the tv and the pic has been Awesome!!

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Jun 3, 2022
americacrea
5 out of 5 stars review

Amazing detail in audio and video

[This review was collected as part of a promotion.] Wow! This TV is another level. Its image surpass any quality, we received it and had it installed directly. We watch the games and it is amazing to see the sweat of the players!!! Size, weight and easy to install a plus. Audio is great and works perfectly, but we add the Samsung soundbar we had before, so now it is a boom! I will definitely recommend this TV: price quality worth it and make it one of its kind.

Review from The Insiders
Helpful?3AXR9OQ18ASM15344165778
Oct 25, 2022
psl123
4 out of 5 stars review

Incredible picture

[This review was collected as part of a promotion.] The TV has an incredible picture and was very easy to set up. Unfortunately it has many features and I have no idea how to figure out how to use them. I am sure there is an app or something but I have been unable to find it.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
reply from Samsung Brand Ambassador

Hi psl123, We appreciate you sharing your experience with Samsung's QN800B TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN800B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the QN800B under Samsung Neo QLED 8K > B Model Lineup. Additionally, you can find other guides and manuals to further assist you with your TV’s features. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Nov 14, 2022
Conny
4 out of 5 stars review

Damage from manufacturing

I just had it delivered and set the entire tv up. Then found 3 areas damaged on the chrome frame piece that goes around the TV. It's not a dent it's going outward so it came from manufacturing. I wish I seen it before setting the entire tv up. Now have to box it up and return to store. Find someone to help me. Not happy. The picture and sound was so good. I'm alittle worried to rebuy it and same problem

Helpful?3AXR9OQ18ASM15344165778
reply from Samsung

Hi Conny,We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Sam's Club for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

May 24, 2022
CUMMANDthreeRsixtyNine
5 out of 5 stars review

Absolutely In Love with my Neo QLED 8K

[This review was collected as part of a promotion.] 15oo characters are not enough for me to list all of the positive I could say about personal experiences with my Neo QLED 8K. Absolutely gorgeous picture display and the overall physical appearance is aesthetically pleasing. Great TV

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Jun 16, 2022
Oreo24
5 out of 5 stars review

I love this Tv

[This review was collected as part of a promotion.] The Tv has beautiful graphics, an amazing Design, easy Bluetooth connection, and easy to navigate menu. The Dolby speakers on the Tv are amazing with beautiful crisp sound. The Tv just has so many features that make it easy to have. The controller design is amazing and very easy to use. I truly love the Tv and regret nothing.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Feb 13, 2024
UsetoLoveSamsung
1 out of 5 stars review

Reviewed After 1 Year! Hope This Helps!

I have had this tv for a year and a half now. Here are a few things to note. 1. make sure when using a streaming service you disable the smart volume setting. Your speakers will auto adjust but your subwoofers won't which will make for an unpleasant experience as it shakes your tv when any base in applied. 2. Also when using streaming services or anything that does not have 8k capability or viewing, which is a lot, the video tends to shutter or lag from time to time. 3. After a year and a half my remote went bad and won't hold a charge, this is the 2nd remote I've had to replace, and when attempting to replace the remote the tv display stopped working all together. After troubleshooting it with support they said it would be more beneficial for me to just buy a new tv than repair it but thankfully they gave me a 10% off coupon. So if you can afford the price of this tv to replace it about once a year go for it otherwise stay clear.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Oct 25, 2022
SquirrelRN
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Currently have the TV to adjust to the best possible picture. My nephew games on it and I watch block buster movies. The picture quality is incredible. It has a processer in it that brings out extra detail in watching 4k. Plenty of hook-ups for multiple devices. It is heavy and does require two people to lift it. It has micro led for a better picture. I can't say anything negative about this tv. The remote can be charged with a cord or just put it face down and the solar panel will charge it. VERY easy to navigate the apps menu.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Apr 21, 2023
JPM Miami
5 out of 5 stars review

Spectacular

This tv is spectacular, great picture and very easy to set up. Now, the remote that came with my tv, didnt work and I was very frustrated, ie. over engineered it, but they quickly sent me a new one and it works fine. I will upgrade my other tvs, when there is more 8K content. A Sony guy for 50 years, but Samsung was a nice alternative.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
May 10, 2022
OralSurgeryNinja4
5 out of 5 stars review

Ridiculous picture quality

[This review was collected as part of a promotion.] The QN800B is the first 8k TV I've owned and it will be hard to go back to a 4k TV again. I know, I know… there is very little content available in true 8k. That's absolutely right. But Samsung has hit one out of the park this year with its Neural Quantum Processor—that's tech for upscaling. 4k content looks so much better on this TV than it does on my Samsung Q90T and Q90R. I can even see an improvement in 1080p content. One of the major reasons to choose an OLED over QLED is the backlight and contrast. With the QN800B, the differences between the two technologies are even smaller. Backlight bleed is extremely minimal and only barely apparent in completely dark environments. This is a testament to the MiniLED 14-bit backlight upgraded from last years model. Now to talk about where this TV really shines… its brightness (pun intended). The TV is capable of extreme peak brightness and HDR content is STUNNING! OLED can't even come close to competing here. Aesthetically, the TV looks great too. Its very thin at 0.7” and the slim-mount wall mount really does put this TV right up against the wall. In summary, this is simply an amazing TV and recommend it to anyone looking. -I received this product at a discount in exchange for my honest opinion

Review from The Insiders
Helpful?3AXR9OQ18ASM15344165778
reply from Samsung Brand Ambassador

Hi OralSurgeryNinja4, Great to hear that you’re enjoying the picture of your QN800B TV! Your new TV’s ultra-high performance Neural Quantum Processor 8K uses 20 distinct neural networks, each with its own expertise, to drive intuitive Smart TV Hub controls, Dolby Atmos sound and exquisite 8K upscaling — all for our most immersive picture yet. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist