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Customer reviews for SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA for
SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA
4.5 out of 5 stars
stars
265 ratings252 reviews
  1. 5 stars79% (209)
  2. 4 stars10% (26)
  3. 3 stars4% (10)
  4. 2 stars1% (2)
  5. 1 star7% (18)
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Showing 71-80 of 252 reviews
Aug 15, 2022
spartan73191
4 out of 5 stars review

Amazing Picture Quality

[This review was collected as part of a promotion.] This 8K Neo TV is great for gaming, watching movies and shows. It has awesome contrast, great colors and an amazing picture. Highly recommend, only thing I'd ask for is better compatibility with Sonos Soundbars

Review from Samsung US
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Jun 14, 2022
Anonymous
5 out of 5 stars review

The Good, the Bad, and the Ugly

[This review was collected as part of a promotion.] The first model of this TV that I got did not work at all. It power cycled on and off continuously and had to be replaced. The second model I got worked. However, both models had a design flaw with the back panel. As you can see in the picture at the bottom right of the TV in the back the glue is coming off. Both TVs had this problem. It is possible that after years of heat the glue may become worse in the back and may need to be re-glued. The last negative that I have with this model, as you can see from the picture, is that if you are mounting it the mounting brackets go right over the plug that is required to connect to the circuit board. Spacers are required to not pinch the cable to the circuit board. Now onto the good news, this TV has excellent picture quality. The built-in speakers are better than any of my other Samsung TVs, and I have several. The 8K quality is outstanding. It almost gives a 3-D view. It gives the depth of people's faces and brilliant colors in high definition. Though it may have some design flaws I would highly recommend this TV. I received this TV product with a discount for an honest review

Review from The Insiders
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reply from Samsung Brand Ambassador

Hi there, It's great to hear you're enjoying the outstanding picture quality of your QN800B TV, and we appreciate you sharing your experiences with power cycling on your previous unit, as well as with the back panel detaching. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We hope to hear from you! ~ Samsung Specialist

Jul 26, 2022
DanceMacabre
5 out of 5 stars review

Awesome game play

[This review was collected as part of a promotion.] I play my ps5 on it all the time, the graphics etc is insane, very highly recommend it. Movie's are out of this world, the vibrant colors, sound, everything about my tv is well worth the $ !!!!!!!!!

Review from Samsung US
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Oct 31, 2022
GamerStreamer
5 out of 5 stars review

Great streaming hub

[This review was collected as part of a promotion.] Makes accessing all the streaming apps directly very easy no need for streaming sticks, I also love the eco conscious remote. No need for replacement batteries all the time. The picture quality is amazing I have yet to see even display models look as good. ❤️ My new tv!

Review from Samsung US
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Dec 12, 2022
Brian
4 out of 5 stars review

AWSOME PICTURE, 8K 👍

Bought this TV about 2 weeks ago. It has awesome picture, but it does have connection issues and flicker sometimes(not like the power goes off just the screen flicker when on the app screen). I have to hold the power to reboot. I payed to much money to keep having to do this all the time.I would have gave it a 5 stars, but because of these issues I gave it 4 stars

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Brian, It's great to hear you're enjoying the picture quality of your QN800B TV, and we appreciate your feedback on the flickering you're noticing. Please try the following, which may help resolve this: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord and any connected device cables to see if there is any visible damage. 3. If you have externally connected devices, please also try running HDMI Troubleshooting. This allows you to check the connection to HDMI cables and external devices (takes approximately 2 minutes). Go to: Menu > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting Please also be sure you've got the latest firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jul 10, 2023
betlo
4 out of 5 stars review

Overall outstanding picture

Even knowing there was little to no 8k content, the price and image was excellent in the store. Like most tv, the sound is poor with out a sound bar. The resolution is good in fact old content (60s&70s) looks noticeably poor. The thing I notice is that unit loses WiFi connection often. I actually have to reboot the unit to reconnect. I purchased a WiFi extended which didn't help. My two previous Samsung tv did not have this problem

Review from Samsung US
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Oct 6, 2022
Jimbobguy
4 out of 5 stars review

Great tv. Beautiful picture

[This review was collected as part of a promotion.] Love this tv. Great picture, makes everything look so much better then my old sharp aquos tv. The small issues I have is the remote isn't back-lit, and the tv will randomly turn on my ps5 or Xbox because it was the last thing on.

Review from Samsung US
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reply from Samsung Brand Ambassador

Jimbobguy, Thank you for your review of Samsung's QN800B TV. Your thoughts on the remote design are appreciated and will be shared with our product team. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. To turn off this function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device. Also, please make sure that your TV’s firmware is up to date. I hope this helps you enjoy your new product. If you need further help, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

May 24, 2022
Loveshopping
5 out of 5 stars review

This product is amazing!

[This review was collected as part of a promotion.] The picture on this tv is awesome. So clear and one of the best I have seen in a long time. I really enjoy the Samsung tv as well, it is free and I watch it daily. I will only buy Samsung from now on. Very wonderful products!

Review from Samsung US
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Jul 27, 2022
Hayden
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] The tv picture is absolutely stunning. When watching it really feels like I'm looking out of a window. The picture is very crisp and the colors are so vibrant where they should be. The black is actually black instead of kinda grey. Of course it has internet access and streaming apps already on the rb which is really cool. I bought a smaller one for my daughter so she can watch What ever she wants with no extra device it's all in the tv.

Review from Samsung US
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Aug 22, 2022
Srart25
5 out of 5 stars review

Great picture and sound

[This review was collected as part of a promotion.] Love my TV, though it does have one drawback, it generates a lot of heat. It's not hot to the touch, just with that much surface it is a lot of heat. Takes getting used to a screen that large (85"). Standing close to it with fast moving pictures can be vertigo inducing. Training your brain and eyes to look at the whole thing takes a few days, then it doesn't seem so large after. Samsung TV (the service) has enough stuff that you probably don't really need to keep cable or most of the other streaming services. It's not streaming, but fully takes the place of cable. Works great with the ps5, hdr, vrr, game mode auto detect, so just turn on the settings on the playstation and the TV switches modes for you. The controller takes a bit of exploring because the instructions aren't great, but the tutorial from the TV does a good job.

Review from Samsung US
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reply from Samsung Brand Ambassador

Srart25, We appreciate you sharing your review of Samsung's QN800B TV. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN800B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the QN800B under Samsung Neo QLED 8K > B Model Lineup. Additionally, you can find other guides and manuals to further assist you with your TV’s features. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist