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Member ratings & reviews for
Exerpeutic 1500XL Fitness Walking Electric Treadmill
4.2 out of 5 stars
stars683 ratings624 reviews
  1. 5 stars58% (399)
  2. 4 stars25% (173)
  3. 3 stars5% (32)
  4. 2 stars3% (18)
  5. 1 star9% (61)

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Showing 11-20 of 624 reviews
Oct 18, 2014
Tracy1942
1 out of 5 stars review

Verified Purchase

Do not buy this treadmill!! Poor service.

I received the treadmill and had my son and friends move it to my bedroom on the third floor. Putting it together was easy enough, but the computer did not work. In the instruction book you are given a number to call for service if the computer reads "error 1". I called that number several times and you have to leave a call back number...they never called back!! I am taking it back to Walmart, which is a huge project. My son has to bring it back down and we have to repackage it. It is very heavy. It will be difficult to get to Walmart. I would never buy this product again!!

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
reply from ParadigmHealth

Hello Tracy1942, We would like to thank you for taking the time to provide your most honest feedback, this will help improve our customer service and show areas that need improvement. One of our goals is to provide excellent Customer Service in this instance we have failed and for this our apologies. As for the “Error 1” message; which means there is a bad communication between the upper and lower controller. This can be resolved by checking the cables to make sure they have a good connection or Turn off the Master Power Switch to the OFF position, Wait 30 seconds, then turn on the Master Power Switch to the ON position. If by chance you change your mind about our product and customer service; we look forward to assisting you in any way possible. In the future the best way to contact us is through Email. A direct Email can be sent to: Service@paradigmhw.com, Service1@paradigmhw.com, or Service2@paradigmhw.com. We hope you have a wonderful day and once again thank you for your honest feedback.

Dec 12, 2016
Optimistic
4 out of 5 stars review

Verified Purchase

Just as advertise

This is a very quiet, and sturdy tredmill. I am a big person so I test the weight limit and can assure you it does what it says it does. If you are finding it hard to find a treadmill because they all stop at 350 lbs. this is the unit for you. I was discouraged because I kept "if treadmills are for weight loss why are big ppl being neglected so badly?" And then I found this....yay now my journey begins.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Feb 10, 2014
Jolee836
4 out of 5 stars review

Verified Purchase

Great for seniors

Since we are seniors, we chose this product since it is a walking treadmill. I bought this unit by reviewing all of the reviews on Walmart's web site. I have only had this treadmill for one week, but, so far, it has met all of my expectations. My experience of ordering on-line from Walmart was very easy. I had it delivered to Walmart and it arrived 3 days earlier than expected! When I picked it up, Walmart's employees were very pleasant and they even loaded it in my pickup. Contrary to some reviews I read, the unit was very easy to remove from the box and my son and I assembled it in about 20 minutes. Reviewers indicated that the belt kept going off center and they had to keep adjusting it, however, I had the same problem for a couple of days and found that with a little patience and some tweaking, we have not adjusted it for 5 days now and 2 of us are using it. So far, I would definitely recommend this treadmill to a friend.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Jan 2, 2015
Isa56
5 out of 5 stars review

Verified Purchase

Great Purchase

I immediately fell in love with it. Being over 300 pounds I feel very safe on it, It's also very quiet, does get a bit noisier the faster it goes so if you have downstairs neighbors do get a mat. It is quite large so I had to move some furniture around in my living room to get it to fit (I live in a small apartment). After buying many cheaper exercise machines over the years (Tony Gazelle Elipticals, recumbant bikes, stationary bikes, elipticals etc.) I have finally found the one machine that fits my needs and doesnt make me feel uncomfortable using it. I was a little worried reading the previous reviews talking about discomfort for people over 6 feet, well I'm 6'2 and the bars are not too low for me, I find them perfect.

Review from Walmart.ca
Helpful?52JSKE0ISLT415337305938
Dec 16, 2013
nocboy
5 out of 5 stars review

Verified Purchase

It's a tank

"Super Heavy Duty" is right. It arrived at my door weighing in at 150 lbs. and I could see why. The entire frame is hard steel tubing. All tightened connections are metal to metal - no nylon or plastic threads. It's roomy and I love the long side handles. I would suggest a few design changes, but nothing to quibble about. My wife loved watching me sweat while I watched football. If you're big (like me) start here.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Jul 16, 2013
PMac8
5 out of 5 stars review

Verified Purchase

Good walking treadmill...a couple of suggestions

This treadmill is as advertised. I purchased it to replace an old treadmill, and I have been using it for about a week and like the performance. If you order this machine, be careful when you unpack it. The computer console hangs loose from the machine by its wiring, and I could see if someone was not careful they might accidentally damage the console/wiring. Also, I found that the only way to attach the stabilizing leg extensions on the bottom was if the treadmill was in the upright position, rather than lowered, as the directions indicated. Finally, I found the safety cord to be just a few inches too short, and needed to attach another piece of cord to it so I could have the freedom to walk without tugging on the cord.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Jul 13, 2013
bak81
4 out of 5 stars review

Verified Purchase

good for price

treadmill does well, have had no problems, the only thing I do not like about it is, the buttons on the handles, when i move my hands/let go of the handles and replace my hands I have a tendency to hit the on/off button and the treadmill stops, I have to reset the speed in the middle of my work out, I know it only takes a couple of seconds but when I'm in the middle of a workout it kind of throws me off, a little aggrivating

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Dec 1, 2013
GARY
5 out of 5 stars review

Verified Purchase

I bought it to walk on.

My kids 18 and 21 saw it and said "good a treadmill, I wanna run on it." I said it only goes to 4 mph and is shorter than a runner. Its for dad to get some exercise on. It is built well and has a lot of display functions, the handles are extra long with controls on them for on/off, speed up/down, heart rate monitors that read out on the display. It folds easily and only takes up about s square feet of floor space when folded. I am satisfied and recommend it.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Jan 23, 2024
Hope
5 out of 5 stars review

Verified Purchase

Perfect treadmill

[This review was collected as part of a promotion.] This treadmill is perfect for a beginner like me. I enjoy my workouts and it holds true to the weight as advertised. I can walk 2 miles and more on it with ease. Highly recommend for anyone who wants to workout at home. Mine is saving me quite a bit of money in gym fees and hassle of going to the gym period. Working out at home is enjoyable. I walk while watching a long movie.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938
Jan 16, 2014
mlgnurse
1 out of 5 stars review

Verified Purchase

No customer service

machine would only run 4-5 seconds and then shut off with an error 1 reading. The manual gave steps to trouble shoot problem. None of the steps worked and the manual stated to contact customer service via e-mail or phone. I sent 3 e-mails without any reply. I called the customer service number 2 times and went straight to voicemail. I left my contact information and have yet to hear from anyone. I will be boxing this machine up and taking back to the store. It looks good out of the box, but there is not any customer service from the company. I would not recommend doing business with this company.

Review from walmart.com
Helpful?52JSKE0ISLT415337305938