[This review was collected as part of a promotion.] This is our first new big appliance purchase in quite some time. Going into it not sure what to expect. Im happy to report if your on the fence about purchasing this LG washer look no further. Technology has come a long way and this washing machine proves it with 8+ preset modes that cater to your every need. From normal mode to Ai the washer has done a great job. So many settings to choose from and you can even set your own preferred setting from your phone with Download mode! The drum in this machine is big! I've thrown clothes, towels and even a king size comforter in with ease and everything comes out clean! My biggest surprise from this washer is how incredibly quiet it is in operation. I highly recommend this if your in need of a new washer!