The reading on the humidistat will not go below 50. I have another humidifier and humidity reading instrument that both read in the low 30's. Customer service is a joke. You cannot talk to a person on the phone. It tells you to E-Mail their company. I did so a week ago with still no response. I just want to know why the reading will not go below 50, even after going without stopping for over a week.

First few days it ran non stop on its own, thought it would never shut off. After about 6 days of running it on low, the humidity level in my basement was right where it needed to be. My basement is about 1000 sq. feet and I bought the 50 gallon. Easy to empty in the beginning twice a day now, once and it's not full. The humidity level in basement is at 50% now. No more musty smell !!! If you are buying it where there is a bedoom ,it is a little loud even on low, like an old fan running. Happy , did the trick !!!!

This dehumidifier runs very quietly and has made a dramatic change in our basement. The drain option works quite well. I also like the float ball glass on the front that shows how full the bucket is. I also like the extended service plan. One of the home improvement stores offered a similar plan, but 1 year less for the same price. I had trouble with other units cycling on and off which this one does not do.

Ordered online and received the dehumidifier the next day! I really don't know what all the complaints about noise are about. I guess these people never owned a dehumidifier 15 - 20 years ago. Those relics were indeed noisy. The fan noise from this unit is nothing but normal "white" noise from a fan running at the appropriate speed; less when running at low speed. At low speed, you can't hear the fan at more than 5 feet away and all you hear is the air movement sound. Quality of the product is very good. BTW - it is made by Electrolux. I guess they bought the Frigidaire name? My only complaint is the water bucket is a bit difficult to remove and replace but not to the point that I would not buy the unit again.

I've had the Frigidaire 50-pint dehumidifier for a few weeks now. I have it in my unfinished basement so there are no walls to block the air flow. It replaced an 8 year old Kenmore 48 pint unit. The Frigidaire collects a lot more water and it's compact design takes up a lot less space than my old Kenmore. During these rather humid DC area summer days I collect about one pan of water (50 pints) a day. So far it's working beautifully.

Last experience with a dehumidifier was decades ago, when they were loud electricity gobblers. Because the basement was damp and musty, had to get one. Reviews of the Frigidaire were very positive and the price seemed fair. Ordered on-line and it was delivered to the store as promised. Brought it home, plugged it in and it did the job. Instructions were clear, operates fairly quietly, controls easy to see and operate, hose connector well placed. Have yet to see the electric bill since running it, so unsure of power usage. Tip: if using hose, wrap connector with plumbers tape to avoid possibility of leakage.

I have never purchased an appliance online before, but was pleasantly pleased with how this product matched the online description. I was able to connect the electricity and hose connector within minutes and the unit was up and running. It is somewhat heavy, but there are side handles to help move the unit. There are also 4 wheels that move multi-directionally for ease of positioning. My only suggestion would be to make sure you purchase a unit that can handle the size of the room/space you wish to dehumidify. I thought that capacity didn't matter if you were using a hose to drain the water. In actuality, the bigger the room, the bigger capacity you must have.

It came well packaged. It was easy to set up and get started. I easily connected a hose for continuous draining. Noise is fairly quiet. I have it sitting about 8 feet from me while watching TV and have no trouble with the noise level. I have it set at 50% humidity and that seems about right. If I set it lower than that, it never seems to turn off.

We needed to purchase a replacement dehumidifier when our original one was recalled. We had difficulty finding one because many were off the market due to the recall, and other people in our position were also out purchasing replacements. We were happy to find this one for the price point we were hoping for and pleased that it arrived in only three days. It works quietly (a bonus) and efficiently. We have it connected to a hose and draining directly into the floor drain, so we plugged it in and basically forgot it was there.

Unit has so far performed as good as advertised. Runs as quiet on high speed as it does on low speed and keeps the basement humidity at 50% while using the hose drain setup. Convenient carrying handles for both the humidifier and the water collection container.