Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
Brother MFC-J985DW Work Smart All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
4.2 out of 5 stars
stars426 ratings425 reviews
  1. 5 stars56% (239)
  2. 4 stars26% (111)
  3. 3 stars7% (30)
  4. 2 stars6% (25)
  5. 1 star5% (21)

Member photos

Sort by |
Showing 41-50 of 425 reviews
Mar 27, 2017
Anonymous
5 out of 5 stars review

Very Pleased with New Printer

After much shopping finally decided on the Brother because it did what I needed and seemed well made. I had two previous Brother MFCs several years ago and only changed because I wanted color the laser could not provide. This time around I needed the ability to do wireless from my laptop and iPrint for my iPads and iPhones. The set up was smooth. I could hardley believe it went so smoothly. Even double side printing is easy.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 10, 2018
67Corvette
2 out of 5 stars review

Average printer

The MFC-J985DW is a good printer, however, I did not get the 2400 pages printed in black prior to the cartridges failing. The total amount printed was closer to 6-700. As I have the printer set up for monocolor, it failed to produce the required results.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jul 12, 2018
Jayson2
5 out of 5 stars review

Extended Ink levels and Scan works very well

I have had this machine 6 months and the ink levels show that I have used very little ink. Heavy printing May thru current month due to being an administrator of a golf league, but the levels have held up well. The scanning feature is very easy to use and very easy to paste into exiting files that I have to work with.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Feb 24, 2017
High Ranger
4 out of 5 stars review

Fine Printer

The print quality is very good, easy to set up on wireless system, ink usage is frugal, fax works out of the box. Only negative is the paper tray is over complicated and when printing envelopes the printer ejects the first one and prints the second one. Have not printed photos.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 9, 2017
PeteB
5 out of 5 stars review

Why Haven't I Bought One of These Before???

I have bought a number of printers over the years but this is the first Brother printer that I've owned. I am totally impressed. I set this up as both a wired printer (company provided laptop prohibits wireless installation) and as a wireless. It was quick and easy. I easily direct prints from my own laptop, tablet and Android phone. At the same time, my wife is doing the same with her iPhone and iPad. Print quality is excellent. Depending on the size of the print, there may be a slight delay but it is not a consequence. The other thing that I noticed is that it does not use much ink at all yet the output is wonderful. I use this in my home office for both after hours work and personal use. If this printer is being used in a workplace, one of the other models with a higher capacity of paper might be preferable. For home use, this is without a doubt the best printer I've ever purchased.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Mar 17, 2017
neroos
5 out of 5 stars review

Works Great.

Printer is loaded with more options than I need, however every thing I have used has performed perfectly. Text is great, wifi connection great, iPrint is great. What led be to purchase this printer is the ink savings and so far I am totally satisfied.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jul 31, 2016
Bamabob
5 out of 5 stars review

HAS NEVER MADE AN ERROR

Test printer, and I have many. The paper feed works great, no missfeeds. The ink has never smeared, as with other printers I've had. The service screen is easy to understand, and the printer is very quiet. I had to check it once to make sure it was printing, it's that quiet.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 17, 2017
Antar
3 out of 5 stars review

Print quality ok, scanning not so much.

Printer works fine. However every time I try to scan directly to my computer it says there is no computer connected. And I have to reinstall the software. I reinstall the software and the next day I try to scan and same problem, reinstall software. I have to scan to a zip drive and plug that into my computer.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Mar 26, 2019
Rich62
5 out of 5 stars review

Great printer!

I was replacing another printer/fax/scanner that I had issues with. This Brother unit was far superior and more compact than my other.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Mar 21, 2019
LLD1
1 out of 5 stars review

Do Not like this printer

Cheaply built. Sounds like it's going to die at any moment. Difficult to use. Very slow. Cannot handle more than 1 job at a time. Ready to pitch it!!!

Review from brother-usa.com
Helpful?63200GCFKU7615321457262