Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
Brother MFC-J985DW Work Smart All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
4.2 out of 5 stars
stars426 ratings425 reviews
  1. 5 stars56% (239)
  2. 4 stars26% (111)
  3. 3 stars7% (30)
  4. 2 stars6% (25)
  5. 1 star5% (21)

Member photos

Sort by |
Showing 11-20 of 425 reviews
Mar 4, 2017
Rambo
5 out of 5 stars review

Verified Purchase

Brother printer mfc-j985w

product work very good and doesn't use hardlyter any ink

Review from walmart.com
Helpful?63200GCFKU7615321457262
Jul 25, 2018
Bjweaver
1 out of 5 stars review

Horrific Wi-Fi Connectivity

I set up the Wi-Fi with the wizard and connected all iPhones. After 20 minutes your iPhone can no longer connect to the printer. It is so frustrating. You have to unplug it, reboot, and go through the wizard all over again then reconnect with you phone to print anything. Then just moments later if you need to print again you need to do this in-depth process all over again . I'm furious.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 31, 2017
Beaze
1 out of 5 stars review

I can't print a partial page of checks

I got used to the problem of the printer going offline and having to restart the network modem for the computer to be able to see the printer. But not being able to print a partial page of checks is ridiculous. Chat support tells me that if I fiddle around with the paper sizes, I MIGHT be able to get it to print a partial page of checks without getting the paper jam error message. But chat support couldn't tell me what paper size settings to try. For more than 2 decades I have used HP printers with Quicken or Quickbooks and never had a problem printing a partial page of checks. Printing checks is an essential part of my small business. Having to hand write checks to employees and vendors looks unprofessional and is unacceptable. When I run out of ink, I'll be looking for a new printer.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Sep 2, 2019
MadCityJohn
5 out of 5 stars review

Lives up to the hype (so far)

2 sided works like a dream; photo and normal printing and scanning all work great! fast easy system integration (Mac). [too few pages to PERSONALLY verify low ink claims, but they seem believable!..will update after changing cartridges ... could be a year or so]

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jul 30, 2016
Bob C
4 out of 5 stars review

Economical on use of ink

I have only used the printer for about a month, so I am still learning about all the bells and whistles .So far, I find the printer easy to use, and anything printed in black only is sharp and clear. Color copies come out a bit dull; if Brother could find a way to brighten up the color, even at the expense of increased cost in ink, I would rate this printer a excellent - a perfect 10.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jul 12, 2018
Very Satisfied Customer
5 out of 5 stars review

Brother MFC-J985DW

This printer is amazing, I can't believe how good it is with ink and how it prints out stuff effortlessly from any one of my four different laptops and my I-phone without any hassles or problems. I print out mostly black and white documents and very few color prints. The color is okay for my needs but might be a little dull for some people. However I was looking for a printer that wouldn't be an ink hog, and this printer is just what I was looking for.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jun 9, 2019
IndiaGolf1950
5 out of 5 stars review

Excellent product

Compact size product that competes with larger units. Not the heavy duty workhorse you may need for office work but an excellent product for home use. Easy to set up, including wi-fi operation. Prints amazingly well and scans great! Have yet to use the sheet feeder and will never use the fax but it's a great choice for light to medium home use.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Oct 6, 2019
Anonymous
5 out of 5 stars review

Best all in one printer

This has been one of the best all in one printers that we have ever owned. I'm just now changing the ink cartridges for the 2nd time today and we have it it for 3 years this Dec. No complaints at all. It has a wired fax which is great. No more having to buy new printers because the company does not support efax anymore.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Sep 10, 2019
DMKnauss
5 out of 5 stars review

EASY TO USE, SIMPLE TO SETUP, AND COMPACT

I found this perfect for what I needed as a compact printer, I use in a camper for when I am working on the move. Was very easy to setup and use. Presently only using Print and Scan features. So far the most economical Printer for an ink printer.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Apr 10, 2017
DocBox
5 out of 5 stars review

Great Printer

This printer is excellent. It is compact so it takes up minimum space on my desk. The printing is excellent, and the scanner is easy to use. Installation was straightforward. Great value!

Review from brother-usa.com
Helpful?63200GCFKU7615321457262