Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
Brother MFC-J985DW Work Smart All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
4.2 out of 5 stars
stars426 ratings425 reviews
  1. 5 stars56% (239)
  2. 4 stars26% (111)
  3. 3 stars7% (30)
  4. 2 stars6% (25)
  5. 1 star5% (21)

Member photos

Sort by |
Showing 171-180 of 425 reviews
Feb 18, 2018
vszirk
5 out of 5 stars review

Best printer so far

This printer was easy to install. Easy to understand how to edit the settings and the quality of the print is great. Compared to our previous printer, this one gets a gold star. Brother printers will be our first choice when we need one in the future.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Sep 17, 2018
Jake5
4 out of 5 stars review

Nice Product

I like the way the product does it's periodic maintenance on it's own. I heaar it doing it's thing by itself when I'm not using it. This means it's ready to go as soon as I ask it to do something. The paper refill system is a little awkward, but not bad enough to change my mind.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Feb 24, 2019
Shabbir
4 out of 5 stars review

Malfunctioned but fixed!

After just owning a year, print quality deteriorated (partial print) which was a shocker as I printed no more than 10 pages a month and I've owned Brother printers in the past with positive experiences. Called their customer service team and received prompt help. It is printing now, so I'll see how it goes over the next couple of months. Luckily, Brother has a 2-year warranty, as opposed to 1-year with most other companies, and their customer service team is outstanding!

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 3, 2018
Abcdefghigk
5 out of 5 stars review

Love the connect ability.

Our last printer was a certified ink eater. We have not had this printer long, but first impressions are positive. It connects to Chrome, Android and Mac with ease. Scanning software works smoothly. Most importantly it prints sharp and clear, it does the basic function well.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Nov 6, 2018
K Ray
5 out of 5 stars review

I Am So Impressed!

I remember owning a brother printer about ten years ago and it functioned well. I then switched to a leading provider. How disappointing! Your printer does not make a mistake, does not jam, is so user friendly. The ink cartridges cost one-third the price and yield three times the color prints. I am amazed. I remain so impressed. Thank you so very much.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Sep 1, 2016
Watchmavin
5 out of 5 stars review

A terrific all-around printer/copier/scanner

Very impressive, so far. I hope this printer is reliable in the long-term and that the ink-economy lives up to expectations. This printer has nice features and capabilities, and appears to be solidly built. The front-panel controls are straight forward to use. The Windows utilities are somewhat confusing, at first. However, once you figure them out, they work well.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 8, 2017
Bobrosie
3 out of 5 stars review

Strange

I have not used the printer very much since its recent purchase. But there are some strange things: first, when I initially begin to print my PC indicates that it is off line--which it isn't...and then soon afterwards the printer comes into action. Second, I hooked up the phone jack and yesterday the phone conversation that was on our house phone was on the printer--but I could only hear it and not engage in that conversation, so I took the jack out of the wall socket. And last, the printer is rather noisy and reminds me a bit of the old bit printers that were similarly noisy. But IT PRINTS, thankfully, and is not giving me problems that I had with two recent ones which are now recycled.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Nov 24, 2018
charltond317
3 out of 5 stars review

A disappointment compared to other Brother printer

The print head alingment system seems very delicate compared to other Brother printers. I have had to try to clean it almost monthly since I owned it. The transparent tape is almost impossible to reach so the job is never quite good enough for acculate print alignment.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Oct 17, 2017
gk texas artist
5 out of 5 stars review

So far, so good.

I replaced an Epson that would show streaks when I hadn't printed in a while. I don't print but maybe every ten days or so, high res on photo paper. So far they look marvelous. No streaks; no drips; no jams or smears. Ink volume seems to be holding up well. I really like this printer... so far.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 2, 2018
Rexi
5 out of 5 stars review

Everything works great!

Everything works great! Easy to set up and connect. Small and compact. The paper feed tray is concealed until you need it, then it lifts up. Print quality is good, speed is good, the paper storage tray only holds 100 sheets, but for home office use that is no problem. Loading the paper tray is very easy. Large ink cartridges. It does require an additional step for me to access the Reverse Order print mode. I've had HP printers for decades and would take this Brother over any of the HP's I've had.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262