My husband and I switched from pc's to MacBooks a couple of years ago. After struggling with our previous printer, we finally purchased a Brother-MFC-J985DW. What a dream! There's no problem printing wirelessly. We finally have a scanner that work, and that is easy to use. The list goes on and on. The only reason I don't have our Brother a 5 Star rating is because I'm not happy with the way the paper holder works. It's clumsy and there is a tendency for the paper to get jammed. The only way to resolve this issue would be to re-design that part of the printer.

For the first year that I had the machine, worked great, in fact I even bought the same model for home use. In the past 4-6 months with the upgrades Brother has done to the machine (and of course other computer system/software upgrades), the machine is no longer easy to use - can't scan directly to my computer any more - frustrating.

With a trade-in and a sale I bought the J985 for a reasonable price. While I sought counsel with an installation mentor, the installation turned out to be fairly easy. All features have worked as advertised. It is not a super-fast machine, and its paper tray is relatively small, so office use would not be the J985's forte. But it does everything I have asked of it in an effective manner. The per copy cost is 1/3d of the same work on my previous HP Ink Jet Printer.

Very pleased with this printer. Seems efficient on ink. I love that you can shrink and enlarge things up to 200 %; & that you can copy in a draft / dark grey to save ink. The only reason I didn't give it a 5 star is that you don't have 4 or 5 choices in light to dark grey scale. . . it"s either black or draft. I like that I can feed it 6 or 7 pages to copy & not have to load them individually.

After my HP All in One began to forget it was connected to my desktop, and after paying enough in cartridges to send a kid to a four year college, I bit the bullet and bought a Brother. Duplex printing, always ready to go, and a cartridge that will outlast a desk full of HP inks, it is a pleasure to own it. And....the tech help is there within seconds when you call.

The ompany would be well advised to put in a counter for sheets printed, otherwise there is no proof of usage. Original included ink cartridges were faulty? old? dry? don't know, but they didn't live up to the advertising on the box. The company tried their best to rectify the situation and their employees were right on the spot and knew what they were talking about. One part of the problem ended up being my system, and they were helpful taking care of that, also. The machine is taking care of all my printing needs. The company seems to really care.

I am beyond happy that I replaced our old printer with this one. First, the WiFi connectivity is stellar. I used to have to turn my old printer on an off numerous times to get it to work. I am also thrilled with the size and longevity of the printer ink. We have had it over a month and the ink is still going strong and I print a lot. Features are easy to use and double-sided printing is easy.

I purchased this printer after a significant amount of research. I was impressed that it rated very highly in the category of efficient use of ink and a good value in regards to ink use (which can become the major cost factor of any printer). Overall, the "features" are nice. It copies, prints and scans very well and the duplex printing is nice. However.... that being said, I am disappointed in the color quality of the colored print output. Overall the colors are dull, and after owning to competitor inkjet printers, the comparison is pretty weak. I have tried all sorts of "fixes" and online research options, but the colors are still rather dull with little shine and saturation. I am assuming that is a product of a "too-efficient" ink patterning on the colored, printed page. I even thought of returning this printer, but had already discarded the box and packing materials. So, for draft color printing I'll feel comfortable using this Brother, but when I want a quality print job or for printing photos, I'll use the wireless feature on my wife's printer (competitor), and send it to that printer to print out.

I bought this multi-function printer for its features - printing, copying, scanning. I was particularly interested in its flexibility and ability to handle multiple page copying and scanning. I haven't been disappointed. I was also impressed by the offer of extra ink cartridges with my purchases. Thanks, Brother!

Twice since purchase 3 months ago, printer has lost wireless connectivity to my network. Both times unable to reconnect with set up wizard. Had to reload printer software then use the setup up wizard to reconnect to be able to print from my network devices. Very annoying!