I've only been using the printer for about 2 weeks, which means there's a lot of features I have yet to explore. Here's what I can say so far. 1) Packaging of the item seemed solid. 2) How many times have we complained that setup or installation instructions were hard to understand? Not with this product. You can tell Brother takes great care in communicating with the customer & it's reflected in the setup instructions. Very easy to understand. 3) My laptop doesn't have a built-in CD drive, so I chose to download the installation package from Brother's website, which is probably the best thing to do anyway, considering you don't know how long the product has been on the shelf before you finally purchase the product & in between those times, updates to the software may have occurred. Downloading assures you of the most up-to-date software. 4. I was blown away at the speed of printing on this unit. It spit out my first printed job so fast - I thought something went wrong. But I looked at the paper & it was all there. The image looked clear & sharp as well. I use this for business & most of what I'm going to be printing is text - letters, labels, etc. 5. The paper tray seems a little light & not as sturdy as I would have expected, so I hope that over time as I pull the tray out & push it back in to change the paper, it will hold up. 6. I receive one or two emails a week from Brother (I chose this option when registering the product) to inform me of news & latest updates, etc. 7. When you logon to your computer each day, you'll see a small call-out box just above the status bar - far right. It says, "Brother Help," which is a nice feature, should you need a quick answer on something. You can "X" out the box & make it disappear if you don't want it to stay visible throughout the day. So far, I'm very impressed with the printer. I still can't believe how fast this prints - it's lightning fast.

Love this all in one. I was looking to buy an HP which was cheaper, but I did some research and found that even though I would spend more to buy the brother, I would send less on the price of ink and it would last longer. I use a lot of ink everyday, but you wouldn't be able to tell because my ink cartridge isn't even 1/4 gone! I am so glad I decided to go with this all in one. I have had no issues.

I have been using this printer now for a few months. I have printed numerous pages and the ink levels have not even moved yet. Very good on ink. Good scanning also. I am very pleased with this purchase. Don't buy one of those cheapo ink guslers. This is a much better product.

After my HP All in One began to forget it was connected to my desktop, and after paying enough in cartridges to send a kid to a four year college, I bit the bullet and bought a Brother. Duplex printing, always ready to go, and a cartridge that will outlast a desk full of HP inks, it is a pleasure to own it. And....the tech help is there within seconds when you call.

I've only just used this to print and that is why I can't give a 5 star rating. I haven't scanned or copied. It was super easy to set up with the excellent directions and pictures. I think it will be a great printer based on all that I have read. It is as well made product.

I replaced an Epson that would show streaks when I hadn't printed in a while. I don't print but maybe every ten days or so, high res on photo paper. So far they look marvelous. No streaks; no drips; no jams or smears. Ink volume seems to be holding up well. I really like this printer... so far.

I have not used the printer very much since its recent purchase. But there are some strange things: first, when I initially begin to print my PC indicates that it is off line--which it isn't...and then soon afterwards the printer comes into action. Second, I hooked up the phone jack and yesterday the phone conversation that was on our house phone was on the printer--but I could only hear it and not engage in that conversation, so I took the jack out of the wall socket. And last, the printer is rather noisy and reminds me a bit of the old bit printers that were similarly noisy. But IT PRINTS, thankfully, and is not giving me problems that I had with two recent ones which are now recycled.

The printer arrived quickly and set up fast and I was printing in color worry-free in 20 minutes. The most important function I require is the Scan to File, I use it extensively in my real estate business. Now I can print out color reports without always worrying about running out of color ink. After many hours of research, I found this printer to be the best value for the money, that comes with a 2 year supply of ink, that prints exceptionally well, and scans documents with precision. I love it!

The print head alingment system seems very delicate compared to other Brother printers. I have had to try to clean it almost monthly since I owned it. The transparent tape is almost impossible to reach so the job is never quite good enough for acculate print alignment.

Very impressive, so far. I hope this printer is reliable in the long-term and that the ink-economy lives up to expectations. This printer has nice features and capabilities, and appears to be solidly built. The front-panel controls are straight forward to use. The Windows utilities are somewhat confusing, at first. However, once you figure them out, they work well.